Amazon - WoWont Accept Gift Card and Worst Customer Service
I have tried at least 7 times to purchase a kindle cover – each time the order goes through then i immediateley get an email saying the details i put in don't match the banks (for my credit card).
The really frustrating thing is the first couple of times were with my credit card – and no luck (I did contact my bank to ensure everything was good on their end) – so i thought, ok, I'll buy a prepaid credit card (amazon specifically states they accept them) – still no luck (especially ***, since as a prepaid card, the bank doesnt actually have my details)
And now I managed to get a hold of a amazon giftcard – they accept it and my balance is waiting to be used (or so i thought). But I get the exact same email!.......
I have tried each time to contact amazon for help with this – most of the time they don't reply (which leaves you locked out of your account and needing to set up a new one) – and when they do reply, they don't ever fix that order, they just unlock your account and say to try again, which leaves you in the same circle of frustration!.
At this point i just want to use the giftcard balance, because there is no way in *** i am ever going near them after that.
I've sent many emails about them not accepting the giftcard balance with no reply. I am definitely pissed! (and down a lot of money)
Monetary Loss: $90.