I had placed an order # 109-6625214-9499409 on Amazon.com on 18th November 2015, this particular order contains 3 items : 1 asus laptop, 1 vestal watch, 1 earphone.The total cost for this order was $1,019.61.
On 21st November I received the parcel but I got shocked when I opened the parcel as in the parcel only earphone was present. The Asus Laptop and Vestal Watch were missing. The laptop and watch never arrived. Then I contacted Amazon.com and asked them either get me my laptop and watch or else give me the refund.
They have issued the refund for the watch but for the laptop they are not processing the refund. I got a mail from email@example.com mentioning that I wont be getting any refund now. This is certainly unacceptable its like I'm fighting for my own money when I did not received the laptop I should get the refund. Then I had a chat with one of the Amazon's CSA name RISHAB I told him about the whole issue he promised me that I would be getting the refund in 2-3 business days.
He stated that I would be getting $874.89 for the laptop. I asked him to send an email on my email Id regarding the confirmation of refund for laptop, he asked me to wait for one or two hour after that I would be receiving the email but confirmation email never arrived on email ( I have the screenshot of the chat).
I just need the refund for the laptop which was of $874.89 as the laptop never got delivered. I'm feeling like I got cheated from this much big company whose aim is to become most customer centric in the world and this is how they treat their customer.
Please help I have already started having bad headaches due to this because all my saving I put on this laptop, this much amount may mean nothing to amazon.com but to me it mean alot.Please help me in order to get my refund
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "PURCHASED A 5PC BOWL SET FOR A WEDDING PRESENT EARLY. BY TIME THE COUPLE OPENED IT WAS A MONTH LATER AND A BOWL WAS BROKEN. MY FAULT THAT I NEVER..."
- "Amazon took my money and failed to delivery the items in their listing. The listing clearly showed a 10 count box,(see screen shot), and they sent 1. I contacted Amazon..."
- "TO ROCKMOUNTAIN BOOKS AND AMAZON AS A SENIOR CITIZEN ON VERY LIMITED INCOME FROM NOW ON ALL OF MY CORRESPONSE WILL BE THROUGH THE AMAZON SITE. I TRIED TO SETTLE..."
- "I Purchased My Panasonic Eluga MARK ( newly Launched) on 5th January 2016.After,5 Month usage and without any Physical Damage, It causes some internal Manufacturing defect, that is Automatically shut..."
- "Sanaa Hachem Top Notch interior designer in Chicago. She is very skilfully, experienced and professional. Sanaa worked for my parents old home and she done a very good job at..."
- "I am a lover of oreo biscuits - specially vanilla cream and choclate cream ones. I eat it as a snack and even in milk - oreo milkshake. But today..."
- "I purchased a box of crackers and each pack had what looked like and crumbled like peanut butter. I was completely disappointed and call the manufacturer and they stated it..."
- "Store 6091 East 72nd Avenue, Commerce City, CO 80022 One of the wors places to by parts .stars all *** up day in 12/3/ 16 The kids the work there..."
- "I don't understand how you advertise a purfume sale but no one has any stock some of the warehouses state that they never received any to start with and others..."