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Why do they need a building access code to deliver a GIFT CERTIFICATE? I ordered a movie gc for a relative as I have in years previous where it was emailed or mailed to them.

This year, I get a message that the Amazon delivery guy wants the BUILDING ACCESS code to the condo building. That's ridiculous.

Not only do I not know it but that's the kind of information you don't want to hand out to total strangers in a crowded city like SF. I provided them the address to mail the gift certificate, not send a delivery man into a private residential building!

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

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Emme
#1416112

How is this a monetary loss? Was the gift card not mailed?