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Return and Non authorized purchase

1.7
Details
Your customer service person was rude. If I want to return an unwanted unopened package, there should not have been a back and forth argument between me and your rep. Then I received an email to take a picture of the label on the unopened box why? You have this information on my account. Then I received an item I placed on my cart on the 17th. Your system charged it to my account, how dare you! I will be returning that item as well.

User's recommendation: Hire better caring people. Stop hiring racist staff.

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ID
#2126805 Review #2126805 is a subjective opinion of poster.
Location
Tacoma, Washington

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Verified Reviewer

They keep taking money off my card

3.3
Details
They found a solution & wont charge me anymore. Even gave a refund.

User's recommendation: Don’t ever share or joint account.

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ID
#2040262 Review #2040262 is a subjective opinion of poster.
Location
Tacoma, Washington

Payment withdrawn after canceling account

2.7
Details
SadI cancel my Amazon Prime account and you guys still debiting from my back account.
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ID
#1906312 Review #1906312 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Amazon Account

I was charged twice

I needed to cancel my membership and refund my money
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ID
#1801961 Review #1801961 is a subjective opinion of poster.
Location
Tacoma, Washington
Service
Amazon Membership

Defective Harmonica

1.0
Details
I bought a new Harmonica that has a dead #3 draw hole, and #2 draw hole is way out of tune. The vendor refused to replace or refund my money. They claim health reasons. The vendor should be able to return it to his supplier as defective. They called me a beginner and told me I needed to see a harmonica teacher and learn to relax. This isn't my first harmonica. I know a bad Harmonica when I play one. I will never buy from Amazon again. They let their Vendors rip you off, then do nothing to fix it.
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ID
#599621 Review #599621 is a subjective opinion of poster.
Location
Tacoma, Washington
Reason of review
Damaged or defective

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Lost my order

Ordered from Amazon.com - Tracking my order online, I read that a delivery attempt was made. I did not find a notice anywhere to confirmed this. Next day again,no notice. I called Amazon,a very unfriendly rep instructed me to call the carrier, On Trac. I called On Trac to inquire - 2 hours later On Trac called to inform me that they lost my order and I have to call Amazon to report this and get a replacement or cancel my order. Amazon claims they will re-send using the very same carrier. Not impressed. Contacting Amazon customer service was not readily accessable, had to search for contact info. All in all a very unpleasant experience. Will not order from Amazon again.
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3 comments
Anonymous
#264349

My Chinese Bamboo Flutes got lost in my order! I had to reorder them which did not make me happy, and they said that it is now "supposed" to arrive March 23, 2011.

well... where is my order now!?

Anonymous
#215466

I bought one Kindle from Amazon, I waited during one mounth. Nothing!

Afterwards I telephoned and asked where is my gadget. They responded: seems that your order got lost.

Amazon never more! I do not faith them !

Maverick
#214652

i had problems with an amazon order and they refunded my whole order, about $300. The package showed up about 4 weeks later at a neighbor's house, i called amazon to let them know and they told me to keep it for free for all my trouble.

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ID
#208226 Review #208226 is a subjective opinion of poster.
Location
Tacoma, Washington

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