State: Washington City: Seattle Product: Amazon Customer Care Clear all filters (3 of 215 reviews match)
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1.3
Details
Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
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Anonymous
#1631631

Very poor customer service. Regularly missed the deliveries. {{Redacted}}

Review
#1443554 Review #1443554 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Unprofessional people and not helpful customer service
Reason of review
Poor customer service
Loss
$976
Preferred solution
Full refund
Tags
  • No Refund At Anytime
  • Over Charged
  • No Real Customer Service
1.0
Details
Amazon - Lack of Service and Do not want to give me an refund
Amazon - Lack of Service and Do not want to give me an refund
i order an items from Amazon.com. I order an Georgia-Pacific Standard 92 Multipurpose 8.5 x 11 inches 1 box of 3 packs. The order number is 113-4004279-1935430. I order on September 2, 2018. And They want me print out the Return Label. The amount of the items is...
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Review
#1348157 Review #1348157 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Hoprrible a-to-z guarantee claim
  • Refund
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
Tags
  • Amazon Customer Team
2.1
Details
They randomly charged a card on my account that wasn't the default payment card, and the purchase amount of $1400 got declined because they used an old card that they weren't supposed to use. So, I got an email saying my order was canceled because the payment didn't go...
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Review
#1299065 Review #1299065 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Only customer service office is in the philippines
  • Customer service was bad
  • Messed up
Reason of review
Poor customer service
Loss
$623
Preferred solution
Price reduction
Tags
  • Mismanagement