Amazon Customer Care Reviews in Seattle, Washington
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Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
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Review
Service
Amazon Customer Care
Cons
- Unprofessional people and not helpful customer service
Reason of review
Poor customer service
Loss
$976
Preferred solution
Full refund
Tags
i order an items from Amazon.com. I order an Georgia-Pacific Standard 92 Multipurpose 8.5 x 11 inches 1 box of 3 packs. The order number is 113-4004279-1935430. I order on September 2, 2018. And They want me print out the Return Label. The amount of the items is...
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Review
Service
Amazon Customer Care
Cons
- Hoprrible a-to-z guarantee claim
- Refund
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
Tags
They randomly charged a card on my account that wasn't the default payment card, and the purchase amount of $1400 got declined because they used an old card that they weren't supposed to use. So, I got an email saying my order was canceled because the payment didn't go...
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Review
Service
Amazon Customer Care
Cons
- Only customer service office is in the philippines
- Customer service was bad
- Messed up
Reason of review
Poor customer service
Loss
$623
Preferred solution
Price reduction
Tags
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Very poor customer service. Regularly missed the deliveries. {{Redacted}}