State: Washington City: Kent Clear all filters (2 of 2390 reviews match)
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Amazon review in Kent, Washington: Order# 111-0979404-9365055

This order was placed on the 14 or 13th of December and I was told the order would arrive tomorrow the 20th. Now as of this morning, I see this has all fallen apart and one of the items won't even arrive until after Christmas. I have heard a lot of promises 2 day delivery guarantied. -- what is your guarantied policy when this is not meant? This is not very user friendly -- are you going to back up your guarantee? This gift is for a child at Christmas, how do you explain Santa's sleigh got hung up at the post office? I as now just typing to fulfil, your 100 word requirement.
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Review
#1151776 Review #1151776 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
2.3
Details
Ordered an item on Thur. 12/17/15 before the cut off time. It was promised it will be delivered on Sat. 12/19/15. The day came and gone , I did not receive the item. There is no email from Amazon what so ever on the update situation ! I went to my account to check and...
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2 comments
Anonymous
#1082568

I placed a order with Amazon (Prime) for an item that was on sale and it said it should be here Tuesday 22nd. The date came and the order didn't ship.

Amazon now tells me I have to wait until next year to receive it as they were out. So now I had to pay $27 more to buy it from Newegg and get it on time and because the sale was over.

When I contacted Amazon about the Prime guarantee, I just got the runaround. Absolutely ridiculous, what is the point of paying for prime then?

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Review
#754952 Review #754952 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • No communication after i payed
Reason of review
Prime Member Service
Preferred solution
Let the company propose a solution

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