State: Washington Clear all filters (46 of 2333 reviews match)
filters
State:
City:
Show
Product:
Show

I was charged as a Amazon Prime member when I am not one.

1.0
Details
On July 7 2019 I was charged the Amazon Prime membership fee, when I am not a member. I even went so far as to check online right after the transaction. When I contacted someone on their customers service line, they informed me it would take 3 to 5 business days to correct a $13.09 mistake this billion dollar business made. When they had no trouble withdrawing the funds from my account right away.
View full review
Review
#1579808 Review #1579808 is a subjective opinion of poster.
Cons
  • Unauthorized charges
  • Shady business practices
  • Amazon takes my money without consent
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13
Preferred solution
Let the company propose a solution

Amazon in Mount Vernon, Washington - Devuces that dont work

refuses to refund money for amazon device that doesn't work
View full review
Review
#1515877 Review #1515877 is a subjective opinion of poster.

Update by user Apr 17

issue has gone on for months with no response from amazon

Original review posted by user Apr 16

purchased echo connect months ago and does not function, amazon refused to refund and I reported them to BBB and my attorney general months ago and they ignore them and me and as of now devise still does not work...
View full review
Review
#1515874 Review #1515874 is a subjective opinion of poster.
Cons
  • Customer service ignoring me
1.3
Details
Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
View full review
1 comment
Anonymous
#1631631

Very poor customer service. Regularly missed the deliveries. {{Redacted}}

Review
#1443554 Review #1443554 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Unprofessional people and not helpful customer service
Reason of review
Poor customer service
Loss
$976
Preferred solution
Full refund
Tags
  • No Refund At Anytime
  • Over Charged
  • No Real Customer Service

Amazon in Federal Way, Washington - Was promised my package would arrive on time still late

1.0
Details
Why do I pay for prime this is ridiculous they don’t met up with there side with two days delivery *** lucky I get my package 2 weeks now I’m over this and I’m done.
View full review
Review
#1439606 Review #1439606 is a subjective opinion of poster.

Amazon in Seattle, Washington - Contacted HP

Software is not coveredd by warranty. One year warranty shown was only for equipment....not clearly stated.
View full review
Review
#1414186 Review #1414186 is a subjective opinion of poster.
3.3
Details
From the beginning of this company, their prices were always lower than the competitor. I don't know if anyone's noticed but in the past 3 months I found numerous other websites having items cheaper which has never happened. Amazon has been jacking up their prices...
View full review
1 comment
h.kitchener
#1601735

Whenever you shop, either online or in a retail store you need to have a good idea of what something costs. Online you can price compare and choose accordingly.

No one is forcing you to buy from Amazon or any other store. Amazon is no more "greedy" than any other business.

They wish to make a profit, else they go out of business. Methinks you are unfamiliar with how the world works if you equate making a profit with being greedy.

Review
#1406051 Review #1406051 is a subjective opinion of poster.
Reason of review
Pricing issue
I ordered an item from Amazon based about 10 miles away. Paid $11.49 for 2 day shipping. Promised on Thursday by 9pm . This was long before the midnight cutoff for the date promised. So they shipped it with some lame shipping company and could track the progress...
View full review
3 comments
FertileCarp998
#1595150

Yup I've seen this loads. The drivers just disappear off their routes or insert non existent route changes and extra stops when really they are just putting their feet up. It is fraud on amazon's part, no question imo

View more comments
Review
#1396723 Review #1396723 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery
I started to watch a movie include with my membership. I paused it so that me and my wife can watch it together. When we went to watch it, it wasn't free anymore. WTF! This is not the first time, but i'm seeing a pattern build up. If this is a way for them to get more...
View full review
Review
#1386770 Review #1386770 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
bait and switch
Preferred solution
Stop this switching from being free to charging

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

Amazon Products and Services Reviews

Compare Amazon to

Walmart
Walmart
8249 reviews
2.2
Compare

Amazon in Yakima, Washington - Customer service is terrible

Ive was ordering from amazon for over 10 years but recently all of my orders have not been delivered and when i contact customer service they just cancel the order and tell me theyre sorry with no solution but to place the order again and wait for it to not show up again and get another sorry
View full review
Review
#1375582 Review #1375582 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery