They have raised the annual Prime membership from $79 to $119 in... five?
... years. And now, their delivery "service" AMZL, is in the mix. I think this is where I get off the train.
They've lost three orders in a ROW. Can't limit my account to UPS/USPS only, so it looks like I'll not renew. Sad that success has led to such a STEEP decline in their service levels. Can't reach a human without a great deal of effort and, when you do, in a chat, they're apparently in New Delhi and they switch you from person to person, so that each has to say "please let me read through the chat, so I can help you" or some such.
Nobody actually resolves the problem, though. Thoroughly disgusted with Amazon. Looks like I'll be going back to brick-and-mortar stores...
maybe Walmart. com.
Product or Service Mentioned: Amazon Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Amazon Pros: Variety of products.
Amazon Cons: Poor delivery service from amazon.