Featured Not resolved
3 comments

Short version: ordered a microwave from Amazon.ca.UPS delivered it.

Delivery driver just slammed it on it's side on the porch shattering the door. Now I have to carry a heavy microwave through the snow to a postal outlet to get my refund. Thanks for nothing Amazon/UPS.

Attached are pictures of the lack of packaging -- very thin styrofoam in the box and one sheet of brown paper in the outer box.

Totally avoidable...such a waste of time and effort because a warehouse worker and a UPS driver were lazy.

This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Amazon and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Amazon.

Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Amazon to other companies on our site.

Had an Experience with Amazon?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1121770

You can contact Amazon and they will ship you a replacement and send UPS out with a pre-paid label to pick the item up at your house. As for the Styrofoam, that is on the manufacture, RCA, but the rest of it is indeed Amazon and UPS' fault.

LadyScot
#1121101

Actually, that *** packaging is Amazon's responsibility. The rule of thumb when packing an item is to pack it to survive a 10 ft drop. I would complain to Amazon and demand a reship or refund for their negligence.

h.kitchener
Columbia, South Carolina, United States #1117856

At least you can get a refund from Amazon which is good. I would also recommend you complain to UPS---for all the good it will do, tho. Even in Canada they must have post offices within a reasonable distance from your home!

You May Also Like