Amazon - UPS delivery person slammed down package breaking contents

173 of 1057 Amazon reviews

Short version: ordered a microwave from Amazon.ca.UPS delivered it.

Delivery driver just slammed it on it's side on the porch shattering the door. Now I have to carry a heavy microwave through the snow to a postal outlet to get my refund. Thanks for nothing Amazon/UPS.

Attached are pictures of the lack of packaging -- very thin styrofoam in the box and one sheet of brown paper in the outer box.

Totally avoidable...such a waste of time and effort because a warehouse worker and a UPS driver were lazy.

This review is a subjective opinion of a user.
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Reason of review:
Problem with delivery
Product or service
Rca Microwave
Review category
Appliances and Electronics
review #797618
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Helpful? 4 Yes 4 1 No 1
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Anonymous

Mar 03 #1121770

You can contact Amazon and they will ship you a replacement and send UPS out with a pre-paid label to pick the item up at your house. As for the Styrofoam, that is on the manufacture, RCA, but the rest of it is indeed Amazon and UPS' fault.

0 0 Reply
LadyScot

Mar 02 #1121101

Actually, that *** packaging is Amazon's responsibility. The rule of thumb when packing an item is to pack it to survive a 10 ft drop. I would complain to Amazon and demand a reship or refund for their negligence.

0 0 Reply
h.kitchener

Feb 25 #1117856 Columbia, South Carolina, United States

At least you can get a refund from Amazon which is good. I would also recommend you complain to UPS---for all the good it will do, tho. Even in Canada they must have post offices within a reasonable distance from your home!

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