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3.4

I was trying to use that to return to replace a product that was delivered broken and it told me that this had to go through customer service when I clicked it it took me back to the same page to re-asked me the same questions to contact customer service did it three times never failed customer service through the app very frustrating I had to go to the Internet to look up customer service number . I finally got to talk to somebody and it was somebody that I could not understand because they were foreign.

That shouldnt be a problem but with somebody that has difficulty hearing it is a problem for me to understand somebody that doesnt talk English very well. That she was very helpful we got through the conversation but it took longer than what it should.

Location: Harvest, Alabama

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