Recently Amazon tricked us into upgrading to the prime account. They did this to my account and my daughters account which was not active for 8 months.
I could not locate a number to reach Amazon so I chatted with their customer service department who blamed us for accepting the 30 day trial. I explained when we place our order there was no option to say no to the 30 day trial. Never the less she said I was at fault. I said what about my daughters account which was inactive for 8 months.
The rep. stopped chatting and hung up. I had to go through my credit company to dispute the charges. Amazon charged our account without permission!
This is a fact. Their has to be something to say about this because Amazon has approximately 50 million customers and if they did this to all without permission then they just made $5,000,000,000 for January 2017. It's amazing how a company this powerful can legalize a scam.
Think about it and check your credit card statement. Best, Paul
Product or Service Mentioned: Amazon Prime Membership.
Reason of review: Tricked to accept unwanted status.
Monetary Loss: $100.
Preferred solution: Compensation.