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I bought something I didn't want to buy

My underage grandson made purchases he wasnt authorized to.
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ID
#1933975 Review #1933975 is a subjective opinion of poster.
Location
Houston, Texas

Update

Hello, Yes it went well. Amazon got in touch with me right away via chat, and they told me that I had to go through Walmart to get my money back. Thanks for checking up. Have a good day.
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ID
#1927862 Review #1927862 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Customer Care

Charge on my bank account

1.0
Details
There is a re occurring charge for months for "prime customer" that I did not request. I can not get a hold of them. I tried calling and email.
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ID
#1925778 Review #1925778 is a subjective opinion of poster.
Location
Houston, Texas

Need help

1.0
Details
My order is 25 days late and they will not let me contact them and when I chat with them they say they cant help me

User's recommendation: Do not use Amazon.

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ID
#1909703 Review #1909703 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Shipping Service

Damaged product

1.0
Details
Well i only got a revording saying no one could help me and so nope NOT real hsppy at all. I have a damaged summer dress worn today for the very 1st time ever...cut tags off this morning but i purchased back on 2/6/20...the seam on my left side. Cost me almost $40 and i expect a replacement dress.
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ID
#1908205 Review #1908205 is a subjective opinion of poster.
Location
Houston, Texas

Over Charged for prime

I don't like I basically was charged for something I didn't use, and then they charged me twice
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ID
#1887119 Review #1887119 is a subjective opinion of poster.
Location
Houston, Texas

Missing items from package

5.0
Details
I ordered some food items from the Pantry and the two of the items were missing. This order was sent to my sister's address, therefore, I couldn't not see what was in the package; until she call me and went over all of the items. But, I'm not pissed at all. I think Amazon took care of my issue speedy and issued a refund right away! I'm very happy on the cs department took care of everything.
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ID
#1884012 Review #1884012 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon put the wrong tracking number my package and i never gotta

I need help finding my package because y'all put the wrong tracking number for somebody else package
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ID
#1868942 Review #1868942 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Amazon put the wrong tracking number my package and i never gotta

They put the wrong tracking number on my package and i never got my package i need to talk with some one to solve the problem
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Resolved
ID
#1868365 Review #1868365 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$100
Preferred solution
Deliver product or service ordered

***MY ORDER IS NOT AVAILABLE FOR PICKUP: GEESE LOCKER LOCATION IS CLOSED***

1.4
Details
The Geese Amazon location locker is inside a closed hotel and I am unable to retire it. Amazon will not answer their phone numbers and it is not possible to email them. Amazon has cheated me out of my earned Amazon card dollars. See the below, closed hotel with the Geese Amazon location locker is inside. Hilton Garden Inn Houston Westbelt hiltongardeninn3.hilton.com 6855 West Sam Hou

User's recommendation: Don't purchase from Amazon.

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ID
#1854933 Review #1854933 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Shipping Service

Refund my prime payment for March and April since yall not delivering

I need a refund on my amazon prime membership payment for the month of March and April since yall are unable to deliver packages
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ID
#1851532 Review #1851532 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Delivery Service

Amazon unauthorized payment

3.4
Details
I don't appreciate unnoticed or unauthorized payment from my account.Am glad my bank has recovered my claim
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ID
#1847468 Review #1847468 is a subjective opinion of poster.
Location
Houston, Texas
Product
Amazon Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It does not matter

5.0
Details
First using amazon . The experience is good. But will not order again. I just wish I could talk to a person instead of answering too many questions.

User's recommendation: Good luck!

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ID
#1838237 Review #1838237 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Customer Care
Pros
  • Idk
Cons
  • Idk
Loss
$14
Preferred solution
Full refund

Delivery problems

3.1
Details
Over the last few months delivery problems are almost expected, first ordered a Moto 6 phone waited on a Saturday for delivery first e-mail said delays 2nd that it was lost or damaged received full refund but expected phone to use on Vacation and flying out the next day on Sunday, then recently ordered Over the Air TV antenna saw that same day delivery was available sure why not for an extra $5.99 well that order was delayed received full refund but that's not the point why offer it if the company can't deliver , Today Friday Sept 14, waiting for order of Amazon Echo Spot to be given as a present , sitting in living room and heard a loud bang at the front door well lo and behold the package arrived driver of the white van too lazy to go up 5 stairs and when I asked him just ignored me, done with Amazon Prime and the lousy service
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1 comment
Machele
#1560472

Who actually was supposed to deliver the packages from Amazon? Most are given to a third party carrier like USPS, UPS, etc.

You can find out who is going to deliver it by clicking on the order and tracking information.

It will tell you how/who the deliverer is. You can complain to Amazon about the deliveries by clicking on the order and looking for the relevant buttons concerning the package and your satisfaction, etc.

ID
#1355670 Review #1355670 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Do not respect custoner
  • Overall lousy experiences with amazon
Reason of review
Problem with delivery
Preferred solution
training of drivers so they understand the customer counts

Amazon - Wallpaper For Windows Window Review from Houston, Texas

2.3
Details
Amazon - Wallpaper For Windows Window Review from Houston, Texas
Had a bad experience with Amazon - purchased an item advertised as private and then found it was transparent. Tried to return it but found difficulties with this given cost and lack of info on how to return. $95 lost! Gave up and it slipped my mind. Later I brought it up again when I faced another return issue and two supervisors were not helpful and the last said he would email me info on how to send a complaint and I did not receive the email. I even searched for the email they said they had sent for the initial return. Could not find that either! I feel I have been burned! And lost $95 and a lot of time!!!
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ID
#937486 Review #937486 is a subjective opinion of poster.
Location
Houston, Texas
Product
Wallpaper For Windows Window
Reason of review
Not as described/ advertised