State: Texas City: Houston Clear all filters (14 of 2390 reviews match)
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Amazon review in Houston, Texas: Can not log into account

No one ever got back to me
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Review
#1704390 Review #1704390 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues
3.1
Details
Over the last few months delivery problems are almost expected, first ordered a Moto 6 phone waited on a Saturday for delivery first e-mail said delays 2nd that it was lost or damaged received full refund but expected phone to use on Vacation and flying out the next...
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1 comment
Machele
#1560472

Who actually was supposed to deliver the packages from Amazon? Most are given to a third party carrier like USPS, UPS, etc.

You can find out who is going to deliver it by clicking on the order and tracking information.

It will tell you how/who the deliverer is. You can complain to Amazon about the deliveries by clicking on the order and looking for the relevant buttons concerning the package and your satisfaction, etc.

Review
#1355670 Review #1355670 is a subjective opinion of poster.
Service
Delivery Service
Cons
  • Do not respect custoner
  • Overall lousy experiences with amazon
Reason of review
Problem with delivery
Preferred solution
training of drivers so they understand the customer counts
Tags
  • Lousy Delivery Service

Amazon - Wallpaper For Windows Window Review from Houston, Texas

2.3
Details
Amazon - Wallpaper For Windows Window Review from Houston, Texas
Had a bad experience with Amazon - purchased an item advertised as private and then found it was transparent. Tried to return it but found difficulties with this given cost and lack of info on how to return. $95 lost! Gave up and it slipped my mind. Later I brought it up again when I faced another return issue and two supervisors were not helpful and the last said he would email me info on how to send a complaint and I did not receive the email. I even searched for the email they said they had sent for the initial return. Could not find that either! I feel I have been burned! And lost $95 and a lot of time!!!
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Review
#937486 Review #937486 is a subjective opinion of poster.
Product
Wallpaper For Windows Window
Reason of review
Not as described/ advertised

How my private information was obtained by one of Amazon's sellers?

4.0
Details
I had a missing item from a order, and I was scared to receive two calls from China (the seller also left a message). She emailed me, too. Emailing is one thing, but calling is the other for me. How did she obtained my private information? I contacted Amazon's customer service to ask what happened, but Amazon thanked me "for taking time to share [my] thoughts about this issue," and said that my "comments and suggestions" would help improve Amazon. How can Amazon call my questions "comments and suggestions"? I was upset. I asked questions, not provided "comments and suggestions." And, Amazon also said "customer account security is a priority for us and we ensure that the account details of our customer is secure," and "your personal information are safe and are never shared with anyone." I wonder if the customer service actually read my questions? How can Amazon say such things when my private information was used by one of its sellers? I wonder if I am the only one. Have any of you had this kind of experience?
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2 comments
Anonymous
#1164770

This is in the Terms of Service:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Anonymous
#1164768

When you purchase from a third-party on Amazon, the seller is given your contact information for customer service purposes. Check the "Shipped and Sold by" info.

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Review
#854676 Review #854676 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Personal information theft
  • Charged without telling me
Reason of review
my personal info obtained by the seller
Preferred solution
Let the company propose a solution
Tags
  • Personal Information Theft

Amazon Online Order Review

2.0
Details
Bought many items from amazon most didnt arrive at all the best they said they could do is send a dam email this is emberssing that a other app i use called geek or wish all orders i make though those i have received that goes to show you how amazon has gone to the ***
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Review
#784734 Review #784734 is a subjective opinion of poster.
Reason of review
Order processing issue

Terrible Fulfillment By amazon, always takes

2.5
Details
Fulfillment by Amazon is the problem, taking 4-5 days, is a bit like being back in the stagecoach days. Way too slow to my mind. Everything is computerized why is this taking so long to fulfill? I would say its from too many chiefs and not enough actual people to do the jobs of pulling orders. This happens every time i order something from amazon. At Ebay its shipped out the very next day. ORDER # 116-6006792-4493818, PLACED November 18, 2015. TOTAL $17.95. received Nov 27th at 4.30 pm. in Houston, tx.
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Review
#741466 Review #741466 is a subjective opinion of poster.
Cons
  • Are too slow
Reason of review
Order processing issue
Loss
$18
Preferred solution
Apology for being so dang slow each & every time, irrespective of Holidays.

Amazon - Eightball Lost Cd Review from Houston, Texas

I purchased a cd from Amazon. It was a 3disc cd compilation with the 3rd disc being the bonus cd. The artist is Eightball and the title is Lost . Upon finally opening the cd, there were only 2 disc in the case. The 3rd being non included. How do we go about rectifying this situation. I don't want to return my disc I just want what I ordered and paid for.
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1 comment
Anonymous
#1097334

Good luck. Ordered a DVD for approx.

$26.00. It was a faulty DVD. After incredible jumping through hoops with forms and returns I got approx. $4.00 refunded and had to buy a new dvd.

There is TOO MUCH much lack of customer care and concern at Amazon.

Amazon is on a steep downhill slide. Too big for its own good.

Review
#739474 Review #739474 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Amazon Claims are a Joke! and Fake

1.8
Details
Bought a new motherboard from Amazon fulfilled by antonline. The board was defective out of the box. made a claim with amazon and after 6-7 emails and calls they denied the claim and back the seller that we don't accept returns and I have to fix the board on my own expenses (with Gigabyte CS). Now not only I am out $150 for the board, i paid another $23 to ship it to CA so Gigabyte fix it and god knows what else I have to pay. My question is why a paying customer have to lose Time and Extra money on a new product? Lesson Learned: I will NEVER shop on Amazon EVER again!
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Review
#625202 Review #625202 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$170
1.0
Details
To Amazon This is really irritating and very irresponsible to me for fronting money for the Tile pre-order to get completely screwed out of my money... what is wrong with you people. I will NEVER believe in Amazon's integrity and will never again let you play with my...
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Review
#583093 Review #583093 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Fraud
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Let the company propose a solution

Contact Amazon Customer Service

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Amazon review in Houston, Texas: Sports Apparel & Intimates WORST CUSTOMER SERVICE

THIS IS THE ONLY SELLER I'VE HAD PROBLEMS WITH AT AMAZON.COM. THEY WERE RUDE, AND TRIED TO BLAME THEIR NON DELIVERY OF MY ORDER WITH THE LOCATION OF MY MAILBOX (BY MY FRONT DOOR, DUH!) DON'T BUY FROM THEM THEY ARE RUDE AND OBNOXIOUS "First, you could not possibly know my tone as you are not speaking to me. Second, not every American living in a house in the US receives mail at the driveway. I do not, and I live in a very upscale neighborhood in ATL." "I do not see a mailbox at your home, how do you get your mail? and look at the USPS tracking, it has been bouncing around TX for 2 weeks." WAS HIS RESPONSE. They even Googled my address! RUDE RUDE RUDE! THEY DON'T WANT TO DO BUSINESS WITH ANYBODY!
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Review
#567782 Review #567782 is a subjective opinion of poster.
Reason of review
Poor customer service