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Amazon in Dallas, Texas - Fusion Logistics

Shawn Balkum delivers Amazon packages for this company. He refused to deliver packages to my building in Uptown Dallas, instead he left the packages at the front door and walked out. I told him that he was given a door code to deliver packages, he told me to {{REDACTED}}. I called his supervisor and was told he would be suspended, but he was out the next day. {{REDACTED}}
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Review
#1185738 Review #1185738 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Poor customer service
2.8
Details
Delivery drivers are non-uniformed, unqualified independent contractors. They are a poor representation of Amazon and should be in uniform. Drivers are rude and pushy. Work in a first-floor office building and drivers always try to leave packages for 20 companies in...
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2 comments
Anonymous
#1537027

I just had the same experience with a rude and unprofessional contracted delivery individual. She actually said she was going to report my dog for 'attacking her' when my dog seriously walked right by her and licked the package.

Seriously!!???

She couldn't even speak proper grammar. Who do they hire???

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Review
#1150983 Review #1150983 is a subjective opinion of poster.
Service
Amazon Vehicle Driver
Pros
  • Convenience
Cons
  • Amazon delivery drivers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Amazon Prime Membership Review

2.8
Details
My wife's bank card was charged for $107 for a prime membership she has never had a amazon account. I was just wondering how this was possible this was done on 10-03-2016. We called are bank and have had this charge reversed because this was done without our consent are knowledge. Don't understand who is behind all these transactions and i wish they get to the bittom of it.
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Review
#931716 Review #931716 is a subjective opinion of poster.
Reason of review
Problems with payment

Bad Amazon

1.0
Details
second order #102-5388198-9312244 Latory Swanson 469-345-9499Latory_swanson@yahoo.com From: Tory Swanson Sent: Wednesday, August 19, 2015 1:24 PMTo: 'jeff@amazon.com'Subject: Worst Experience Ever Jeff, I have had the worst experience with ordering. I never want to order with them again the bad customer and the order always wrong. I spend a week trying to get one order right then spend three hours on the phone with customer service and then corporate office. I am anger and *** off. I called and then you can barley understand them. First -Order # 115-0243167-4687442, was wrong twice after replacement all I needed was a queen size but they keep sending a king size and then I contacted Amazon they tell me I have to get in touch with sender, then why even use amazon if they let the seller mistreat the buyers.Then I had even worst experience, I call spoke, to Catherine E. who very rude and unprofessional. First when I called her to tell her the shipment address just need to have a suite number added since the first person didn't do it correctly on August 17, 2015. Catherine E. asked me," well what do you want me to do about it?????????? " -Really your job! Then after I give her the suite number, she deletes the address and now just has a suite number but then I asked - "where is the address to shipped, it only shows zip code and suite number...She lied and was like it showing on her side, I told her it can't be because I’m looking on amazon's order page. I finally just asked her to put a manager on the phone she refuse for a few minutes and pretend to put a manager on the phone but it was obviously her. So I just hung up and called back again then this rude Catherine E. woman, CANCELS MY ORDER! For four hours I am transfer to different people and no one can replicate the order because it was a promotion. I call corporate office and took 5 calls just to get someone to enter the right address. Finally I realize it wasn't worth spending another minute ordering with amazon and I would never order again with them Never!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!What a terrible experience, I almost cried BECAUSE I WAS SO STRESS LOST HALF A WORK DAY.The worst ordering experience ever! Tory Swanson
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Review
#685615 Review #685615 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Jeff in corporate office customer service
Reason of review
Order processing issue
Loss
$80
Preferred solution
Let the company propose a solution

Amazon - Review in Online Shopping category from Dallas, Texas

5.0
Details
I shop with Amazon a lot and I have always gotten what I ordered.The purchase has always been correct and The amount of time of delivery is outstanding.Maybe you should pay closer attention to what you are ordering because I have never not once had a problem with anything that I ordered from Amazon.Amazon I love you guys,Keep up the good work.I also do their reviews and They are always shown exactly as stated.What your problem is I really can't say,But I do know that Amazon is Excellent in their services.And I have never been Banned from their reviews.
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Review
#599058 Review #599058 is a subjective opinion of poster.
Reason of review
Fast order processing

Amazon - Membership Review from Dallas, Texas

Hi, I have Purchased I phone 5 & few more products with Amazon online that was first time I purchased through my different credit cards. Today morning I have received a text from bank stating that $99 spent on my credit card for Amazon prime membership which I did not apply and not interested. I don know how this kind of incident can happen ?? How Amazon can use my credit card with out my permission. How Amazon can misuse my credit card that too 2 bank credit card which I used to purchased with them. I am really very very upset because of these thing happened to me being as a first time customer, Amazon gave me very very experience. Amazon made it to cross the credit limit. My bankers will charge me for crossed the limit which Amazon have to take care of it. I have attached screen shot proof. I want Amazon to refund the amount to my credit card asap and need a immediate action on this case. -NIRAI My h/p no : 520-328-4542
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1 comment
Anonymous
#897127

I use Amazon all the time and I have never had a problem. Have you called them yet?

They have always been very professional and helpful when I have used them.

I have used them for Years. Good Luck.

Review
#555295 Review #555295 is a subjective opinion of poster.
Service
Amazon Membership
I was using my neighbor's PC to set up a new seller account on Amazon. My account was immediately revoked and she told me that hers had been, too, a few months back. They say they linked my account with another account. Did it get revoked because I used her PC? ...
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2 comments
Anonymous
#587733

You seriously put 100,000 as the loss?...

Get over it and go make an account from another computer. *facepalm*

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Review
#367627 Review #367627 is a subjective opinion of poster.
Product
Amazon Account

Amazon Price Changes

What is up with the prices on Amazon? I have used this website for years because of their good pricing on all their merchandise, but this year I have noticed significant price increases as we enter the holiday season. The Little Tykes truck was $64 2 weeks ago and now it is up to $79! A cheap As Seen On TV lantern was 12.99 and when I went back to the page a day later it was $38! Get this, now that I was going to post this complaint I double checked the website and it is back down to $12.99 ( I feel bad for the people who bought it for $38.) Glancing through their merchandise I see pricing is competative if not higher than other stores. A specific model Blu-Ray player that I was looking at was priced even higher than Best Buy. I know it is common practice for some places to hike up prices around the holidays but this game they are playing with the consumers in their pricing is really giving Amazon a bad name.
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1 comment
Anonymous
#585983

All Amazon wants is to make money off of you or the other buyers, at any cost. So they overprice their items, knowing that certain people will buy off of their site anyway. They take advantage of those who for some reason thinks that Amazon is comprised of professional sellers. Nothing can be further from the truth.

Kudos to your for shopping around & comparing prices. I only wish that every1 does that. This would put Amazon out of business before you say Charles Robinson.

Review
#364168 Review #364168 is a subjective opinion of poster.

Amazon in Dallas, Texas - What a Joke!

For a company hailed for its excellent customer service, my experiences has led me to believe quite the opposite. The lovely email responses you receive from them appear written by a computer...very generic and patronizing. Look-if I am pissed the last thing I want is someone to apologize deceivingly and futher more offer no true solution to my angst. Instead, a generic response is fabricated and directions to guidelines concerning the issue. In other words, they do what they want and your just *hit out of luck. SO goes the problem with online retailers such as Amazon that do not have true box locations. Your stuck fighting with an iinternet entity who could really care less and there is nothing you can do about it in person. The so-called plus for Amazon- free shipping for orders over $25- is also a total scam. I suggest doing a little comparison shopping before buying from Amazon. Wal-mart has a very good online service and I have experienced true customer service through them.
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3 comments
bbarga
#798935

I personally think Amazon is testing out their drone system by first replacing their customer service with drones. I had a recent rather large issue with Amazon and all I got were generic responses, copy and paste repetitions of the same exact messages.

You feel like you are getting no where and just running around in circles.

Personally, due to my circumstances, I will most likely be boycotting Amazon completely.

nikalseyn
#548550

Anyone who would tout WalMart as an example of good service over Amazon.com and give no specifics of a complaint is not to be taken seriously.

Anonymous
#548545

The problem with this kind of complaint is that you give absolutely no specifics!! XXXX company is bad!

WTF? If you can't actually explain the issue, why should anyone take your vague complaint seriously?

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Review
#348452 Review #348452 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$34

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

Amazon Products and Services Reviews

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I'm Mark and I am an ArtFire seller who was accepting Amazon Payments as one of my payment methods. When I made my first sale, the customer paid me through Amazon Payments. I then looked into when I would be able to transfer the funds to my bank account so I...
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#339941 Review #339941 is a subjective opinion of poster.
Product
Amazon Account