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Amazon in Dallas, Texas - Fusion Logistics

Shawn Balkum delivers Amazon packages for this company. He refused to deliver packages to my building in Uptown Dallas, instead he left the packages at the front door and walked out. I told him that he was given a door code to deliver packages, he told me to {{REDACTED}}. I called his supervisor and was told he would be suspended, but he was out the next day. {{REDACTED}}
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Review
#1185738 Review #1185738 is a subjective opinion of poster.
Reason of review
Poor customer service
2.8
Details
Delivery drivers are non-uniformed, unqualified independent contractors. They are a poor representation of Amazon and should be in uniform. Drivers are rude and pushy. Work in a first-floor office building and drivers always try to leave packages for 20 companies in...
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2 comments
Anonymous
#1537027

I just had the same experience with a rude and unprofessional contracted delivery individual. She actually said she was going to report my dog for 'attacking her' when my dog seriously walked right by her and licked the package.

Seriously!!???

She couldn't even speak proper grammar. Who do they hire???

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Review
#1150983 Review #1150983 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Amazon delivery drivers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Amazon in Austin, Texas - Wrong Part Sent; Can't Understand Rep; So Far NO GOOD!!

Amazon - Wrong Part Sent; Can't Understand Rep; So Far NO GOOD!!
This is my first time ordering from Amazon. Ordered a part for my wife's car. Seller (FU-Auto) sends the wrong part. As you can see from the picture below, there are no letters on the grill. The description says it's for a GTI and GLI. The one I received has GTI on it. Wasn't expecting it to have any letters. I started the return process. Seller offers me $8. EIGHT!!! Now I know what the *** stands for. Called Amazon b/c I don't know what's going on. I cannot understand a *** word the rep is saying. Also cannot hear what she's saying because of all the background noise AND she keeps breaking up for some reason. So far Amazon SUCKS!!! I emailed *** to try and understand if I understood him/her correctly. That was just a few minutes ago. I hope like *** they have better news for me.
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Review
#947186 Review #947186 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Amazon - Wallpaper For Windows Window Review from Houston, Texas

2.3
Details
Amazon - Wallpaper For Windows Window Review from Houston, Texas
Had a bad experience with Amazon - purchased an item advertised as private and then found it was transparent. Tried to return it but found difficulties with this given cost and lack of info on how to return. $95 lost! Gave up and it slipped my mind. Later I brought it up again when I faced another return issue and two supervisors were not helpful and the last said he would email me info on how to send a complaint and I did not receive the email. I even searched for the email they said they had sent for the initial return. Could not find that either! I feel I have been burned! And lost $95 and a lot of time!!!
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Review
#937486 Review #937486 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Amazon Prime Membership Review

2.8
Details
My wife's bank card was charged for $107 for a prime membership she has never had a amazon account. I was just wondering how this was possible this was done on 10-03-2016. We called are bank and have had this charge reversed because this was done without our consent are knowledge. Don't understand who is behind all these transactions and i wish they get to the bittom of it.
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Review
#931716 Review #931716 is a subjective opinion of poster.
Reason of review
Problems with payment

Amazon in Conroe, Texas - No refund after price dropped about 25% from order date to arrival of ordered item!

2.7
Details

Update by user Sep 29, 2016

sorry, it is dollar 50.00 difference ;-)

Original review posted by user Sep 29, 2016

I purchased an item and the price dropped by 56 dollars (about 25%) before the item arrived.I asked for a refund and was told it was to late they only refund on TV's. I was told I could return the item and purchase the item at the discounted price. this is NONSENSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHY should i send it back and then order it again? just a lot of costs! they just don't give a *** about there customers and have customer service people from INDIA (just a guess) what also give a *** about customer service.
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Review
#928106 Review #928106 is a subjective opinion of poster.
Pros
  • Ease of purchasing
Cons
  • Refund policy
Reason of review
Pricing issue
Loss
$50
Preferred solution
Price reduction

Audible.com/Amazon

I too found out I was enrolled in Audible.com and had a free trial but would be charged after that. I had NO IDEA I was enrolled into something like this. If the print had been larger or if there had been a way of me seeing it, I would NEVER had signed up for it. Had it not been for two emails I got from Audible. com, I would never have known I was enrolled. The only thing I recognized was that a few weeks ago I bought a book on Amazon for my daughter. The title of that book was listed on this Audible.com email I got. That is the only thing that gives me a clue of where this membership came from. I did not buy a audio book either; I bought an actual hard copy of the book. So I have no idea why they thought I needed to have a free trial to Audible.com.
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Review
#922056 Review #922056 is a subjective opinion of poster.
Cons
  • Unethical practices
Reason of review
enrolled in trial without my permission

How my private information was obtained by one of Amazon's sellers?

4.0
Details
I had a missing item from a order, and I was scared to receive two calls from China (the seller also left a message). She emailed me, too. Emailing is one thing, but calling is the other for me. How did she obtained my private information? I contacted Amazon's customer service to ask what happened, but Amazon thanked me "for taking time to share [my] thoughts about this issue," and said that my "comments and suggestions" would help improve Amazon. How can Amazon call my questions "comments and suggestions"? I was upset. I asked questions, not provided "comments and suggestions." And, Amazon also said "customer account security is a priority for us and we ensure that the account details of our customer is secure," and "your personal information are safe and are never shared with anyone." I wonder if the customer service actually read my questions? How can Amazon say such things when my private information was used by one of its sellers? I wonder if I am the only one. Have any of you had this kind of experience?
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2 comments
Anonymous
#1164770

This is in the Terms of Service:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Anonymous
#1164768

When you purchase from a third-party on Amazon, the seller is given your contact information for customer service purposes. Check the "Shipped and Sold by" info.

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Review
#854676 Review #854676 is a subjective opinion of poster.
Cons
  • Personal information theft
  • Charged without telling me
Reason of review
my personal info obtained by the seller
Preferred solution
Let the company propose a solution
Tags
  • Personal Information Theft

Amazon in Fort Worth, Texas - No Customer Service

1.4
Details
I signed up for Amazon Prime so we could have access to the videos in January 2016. I was billed a total of $107.00 in January but was billed again in March. I could not find a way to discuss this problem and seemed to be going in circles on their website. So I contacted Bang of American and they removed one of the charges. However, the next day I no longer have access to any of the videos. A message on Amazon says I no longer have an Amazon Prime account. Again I seem to go in circles trying to resolve this on their website and can not find another method of contact. They act like a Nigerian run scam company. Any advice anyone?
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5 comments
Anonymous
#1159321

What is Bang of American?

Anonymous
#1159704
@Anonymous

Typo: Bank of America

Sorry

Anonymous
#1157506

Amazon is the most deceptive company on the planet. They engage in fraudulent accounting hiding expenses off balance sheet.

Their prices are also the highest on the web. Search before you buy.

Most vendors offer free shipping so why pay for prime.

Use Netflix, Hulu which are far better than Prime. Hulu has a free version and even crackle is excellent

Anonymous
#1157246

After speaking to two more Amazon representatives about my Amazon Prime. I was told they could see the problem.

However, Amazon did not have the procedures in place to correct the error. So I had then cancel the erroneous account, contacted my credit card company and had the billing reversed and opened a new account to pay for my Amazon Prime. The Amazon Prime is now working on my TV.

I'll have to follow up on the billing and see if it's screwed up again by Amazon. Thanks

Anonymous
#1156763

https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true

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Review
#842224 Review #842224 is a subjective opinion of poster.
Cons
  • No customer service available
Reason of review
Order processing issue
Loss
$107
Preferred solution
Deliver product or service ordered

Amazon - Manga Comics Review from Burleson, Texas

Ok complaing about kindle i love manga and i was about to finsh the entire higurashi manga but they did not have the demon exsposing arc 1 and 2 but are they are online streaming when they endless suplies of books they dont what is the point in having if they dont have what you are looking for i might as well keep buying books in store if they cont do better than this they need to be out of buisness
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Review
#818220 Review #818220 is a subjective opinion of poster.