Amazon Reviews with Media in Texas, USA
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34
ISSUES RESOLVED
2.3K
TOTAL REVIEWS
$3.2M
CLAIMED LOSSES
$4.1K
AVG LOSS
300K
PAGE VIEWS
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Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Ease of checkout
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(2 of 2273 reviews match)
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Amazon in Austin, Texas - Wrong Part Sent; Can't Understand Rep; So Far NO GOOD!!
This is my first time ordering from Amazon. Ordered a part for my wife's car. Seller (FU-Auto) sends the wrong part. As you can see from the picture below, there are no letters on the grill. The description says it's for a GTI and GLI. The one I received has GTI on it. Wasn't expecting it to have any letters. I started the return process. Seller offers me $8. EIGHT!!! Now I know what the *** stands for. Called Amazon b/c I don't know what's going on. I cannot understand a *** word the rep is saying. Also cannot hear what she's saying because of all the background noise AND she keeps breaking up for some reason. So far Amazon SUCKS!!! I emailed *** to try and understand if I understood him/her correctly. That was just a few minutes ago. I hope like *** they have better news for me.
Review
Reason of review
Return, Exchange or Cancellation Policy
Amazon - Wallpaper For Windows Window Review from Houston, Texas
Had a bad experience with Amazon - purchased an item advertised as private and then found it was transparent. Tried to return it but found difficulties with this given cost and lack of info on how to return. $95 lost! Gave up and it slipped my mind. Later I brought it up again when I faced another return issue and two supervisors were not helpful and the last said he would email me info on how to send a complaint and I did not receive the email. I even searched for the email they said they had sent for the initial return. Could not find that either! I feel I have been burned! And lost $95 and a lot of time!!!
Review
Product
Reason of review
Not as described/ advertised
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