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Amazon in Arlington, Texas - Closing my account due to return merchandise

Hi, I have shopped with Amazon.com a lot. But this morning I suddenly received email from Amazon that they closed my account due to return merchandise, I have other Amazon accounts which all were closed. Its so ridiculous that they said because one of my account was closed, other accounts which were involving would be closed also. Im wondering if they took a look that I purchased a lot so I returned quite many, and when I requested a return, the system still allowed, how could I guess that it hits their policy ( honestly I have no idea what a limit of return merchandise ). Why didnt they state it at the first place or when I were processing the return than suddenly closed my account while I have one order is on the way and few returns are processing. Its like they took my money enough, now they trash me like they no longer need me as a customer so they dont care. I always raised Amazon as a nice place to shop although their merchandise often didnt come in very good condition, but I liked their flexible exchange/return policy so I thought I were in good hands and confidence to shop. But the things they did today against what they have claimed about a great place to shop. I shop around a lot, but only at Amazon, I was treated this wrong like Im guilty when returning merchandise. They should of improve their quality control center than blaming customer who return their smashed snack or broken bowls.
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Review
#644735 Review #644735 is a subjective opinion of poster.
Cons
  • Deceptive customer service
Reason of review
Poor customer service

Amazon Claims are a Joke! and Fake

1.8
Details
Bought a new motherboard from Amazon fulfilled by antonline. The board was defective out of the box. made a claim with amazon and after 6-7 emails and calls they denied the claim and back the seller that we don't accept returns and I have to fix the board on my own expenses (with Gigabyte CS). Now not only I am out $150 for the board, i paid another $23 to ship it to CA so Gigabyte fix it and god knows what else I have to pay. My question is why a paying customer have to lose Time and Extra money on a new product? Lesson Learned: I will NEVER shop on Amazon EVER again!
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Review
#625202 Review #625202 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$170

NEVER USE AMAZON/CROOKS

Amazon has an A to Z policy, but they are more for the sellers. My lady purchased a robe form the gallery on there, it said free style with no measurements, when it was finally sent, they were in centimeters ,fine. If that is what they were. The robe was too small & collar all rolled when received & Amazon DID NOT make it right. If you want to order something, order it straight from China at D H Gate or Aliexpress, it will still take about the same amount of time,but you pay LESS and cut out the middle man Amazon, their prices are CRAZY & their site is very much filled with crooks. They are wholesale & make sure you look at their feedback & make sure it is 100% or very close. We even like e-Bay better(E-bay is GREAT) & will NEVER use Amazon again. Check the prices, this robe was 3 times as much as the same thing on Aliexpress & the sizes are showing. She found out later! Amazon supposedly offers free shipping with a purchase of $35.00, but it has to be from them,NOT their crooks that are on there. There was a couple of good sellers, but NEVER make a purchase from Amazon, they are too expensive & are full of crooks. The gallery is one of them, they even had items in which could be considered *** on there selling underwear. Please, check out other places & you will see, they charge way over the top & will NOT stand behind their A to Z policy. So, the robe is rendered USELESS & the Gallery & Amazon the 2 crooks got their MONEY. STEER CLEAR! Aliexpress even ships free & the gallery on top of charging more, then charged $8.49 for shipping & it took a very long time to receive. So, we will do our business else place & have left Amazon for GOOD! So to Amazon> Hooya up your nose!
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Review
#624225 Review #624225 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$51

Amazon in Nederland, Texas - GREAT COMPANY

5.0
Details
I have been a prime customer and have had very good help. The company is one of the i may fine what ever I need. THANKS AMAZON. Had a Kindle crash and they replaced it and sent it overnight. They also send a prepaid package to send back. With the new Kendel some how over internet they sent my contact list over the internet. Now that is service. I use Amazon is go to place to buy or check out products I am interested in. Even when I connot find on the site i search the internet and most of the time i can copy and paste the item in to amazon's web site. Not all the time.
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Review
#620665 Review #620665 is a subjective opinion of poster.
Pros
  • Ease of checkout
  • Quick service
Reason of review
Fast order processing

AVOID DOWNLOADING DIGITAL MUSIC FROM AMAZON

I would NOT recommend purchasing MP3 music from Amazon. Why? You may not receive the music at all or only part of the music you paid for. I purchased 5 MP3 items today. When I tried downloading them, I received only about 1/3 of the songs. I talked to customer service (in India, I presume since they're difficult to understand) twice and I could not get the problem resolved. The Amazon Music Download application program that Amazon wants everyone to install on their computer is the most worthless piece of software I've ever used. It won't show the status of the download or even if the songs have downloaded. So, end result? I also tried to download my music directly onto my computer without using the Amazon program. I was asked to authorize my device several times (a form of DRM?). I tried the authorization process and that also failed. My music is stored on the Amazon Cloud! Wow, just what I wanted. I paid for that music and guess what, Amazon still has the music I paid for on THEIR servers. I can't make a CD to listen to the music on another device. The only way I can access the music at all is to listen to it on the Cloud. I've downloaded music from many other sites and this is the worst music download experience I've ever encountered. Please save yourself a lot of grief and download your music from another site that doesn't require you to jump through all kinds of hoops just to get your music.
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Review
#618551 Review #618551 is a subjective opinion of poster.
Reason of review
Order processing issue

Amazon - Review in Online Shopping category from Dallas, Texas

5.0
Details
I shop with Amazon a lot and I have always gotten what I ordered.The purchase has always been correct and The amount of time of delivery is outstanding.Maybe you should pay closer attention to what you are ordering because I have never not once had a problem with anything that I ordered from Amazon.Amazon I love you guys,Keep up the good work.I also do their reviews and They are always shown exactly as stated.What your problem is I really can't say,But I do know that Amazon is Excellent in their services.And I have never been Banned from their reviews.
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Review
#599058 Review #599058 is a subjective opinion of poster.
Reason of review
Fast order processing
1.0
Details
To Amazon This is really irritating and very irresponsible to me for fronting money for the Tile pre-order to get completely screwed out of my money... what is wrong with you people. I will NEVER believe in Amazon's integrity and will never again let you play with my...
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Review
#583093 Review #583093 is a subjective opinion of poster.
Cons
  • Fraud
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Let the company propose a solution
Resolved

Resolved: Amazon in Austin, Texas - Never delivered!

I usually love Amazon, but recently I ordered a product online and that changed my entire view about them. product never arrived from amazon seller! I will never order from Amazon again, next time I will go with ebay! I usually love Amazon, but recently I ordered a product online and that changed my entire view about them. product never arrived from amazon seller! I will never order from Amazon again, next time I will go with ebay!I usually love Amazon, but recently I ordered a product online and that changed my entire view about them. product never arrived from amazon seller! I will never order from Amazon again, next time I will go with ebay!
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1 comment
Anonymous
#928067

You should contact Amazon... They generally refund quickly for orders that were never received.

Review
#576800 Review #576800 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund
5.0
Details
It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and what happened? They charged the full book price next week and they sent to me e-mail the book was binding damaged. It was perfect condition when i...
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5 comments
Anonymous
#1264367

This is exact situation just happened to me with the same seller. I WAS CHARGED $172 WHEN I COULD HAVE PURCHASED BRAND NEW FROM AMAZON FOR $60.

Don't rent book from Apex_media

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Review
#575951 Review #575951 is a subjective opinion of poster.
Pros
  • Customer service
Reason of review
Damaged or defective
1.0
Details

Update by user Jan 22, 2015

I got my money back from the TRS company. but the issue was not resolved in time to complete the purchase in time for Christmas.

Original review posted by user Dec 23, 2014

I would like to start by saying I’ve spent over $15k on amazon over the last 5 years and I told everyone who would listen how great amazon...
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1 comment
Anonymous
#973875

Yes, They are All CROOKS on Amazon & getting worse, we will NEVER use them again, the people saying, they like them, just wait. Your time is coming!

They WILL take you before its OVER! Hooya

Review
#573827 Review #573827 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution