I have opened a seller account on seller central, it was professional seller account and I was charged 39.99$ for that, I submitted all documents and waited to be verified,
a few days after I got an email that my account was suspended, and no reason was given, after contacting seller support I got an email that my account suspended for related account reason, I wrote an email to Jeff and they skipped related account reason and requested utility bills. I have sent them utility bills and got refusal email that my account is not allowed for selling. I was contacted with seller support from inside of seller account, however as a result my account spammed and no one answered any question of mine.
Again I decided to write email to Jeff for expressing my concerns about seller support team,
and the most weird thing happened after this,
I got an email that says I requested refund for the order which I made 2 years ago, can you imagine 2 years ago, and after 2-3 hours I got another email saying that they will refund my money back for the order which I made on 31 October 2016. I have not requested any refund related to that order, instead I requested refund for Amazon Seller FBA service fee, however they give unfair decision and refunded 2 years ago order's money. It showed how unprofessional support service they have, I really can not udnerstand why they are like that, be the richest person of the world but your company can not provide satisfying customer service. I am so angry and so sad, I hope there will be a time that they will improve their *** service!!!!!!! ***
Product or Service Mentioned: Amazon Account.
Reason of review: Poor customer service.
Monetary Loss: $40.
Preferred solution: Let the company propose a solution.
Amazon Cons: Banning reviewers without a specific reason, Untrained dishonest employees.