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I have been ordering for years. The first incident happened a year ago when I was not Prime. They took 72 hours just to charge my card, let alone get it fulfilled and packed and shipped! It was blamed on me being non-Prime. In a back-and-forth lengthy email...
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3.8
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  • Prime illusions
  • Customer service
  • Prime bait and switch
#864364
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Amazon's false listing of recalled book
Amazon's false listing of recalled book
Amazon's false listing of recalled book
Due to publisher's mistake, book printed missing about a dozen illustrations were circulated before the problem was discovered by author who presented a perfect and complete MS in PDF to be published. When the mistake was corrected by the publisher and correct...
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I just got off a call with amazon customer service and I was really impressed with their efficiency and courtesy. I had a package that was marked as delivered on my account page, but I never got it. So I waited a few days and then called- the customer service page has...
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Anonymous

Anonymous On August 2013 the customer service was not that great. I would classify it as barely passed as customer service. They do the bare minimum. If Amazon believes they genuinely...

Anonymous

Anonymous I dont believe this is true. Amazon is a huge business and cares less about the customers. Once they have your money, end of story...

Watch Review

#669348
On Amazons self proclaimed black Friday I ordered a watch. The watch I received was different from the one order. Amazons solution is to refund my money but I dont want a refund I want the watch I paid for. Not such a good deal after all. The photo of the watch they dont have is still on the site but the part number belongs to a different watch...a classic bait and switch. Not happy at all!
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For over 4 months, Amazon has been unable to restore my account to normal status despite dozens of phone calls with them, 3 way call with Amazon and my credit card company verifying that my card is valid, following instructions in their emails to me and more. Fall...
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Anonymous

Anonymous As an Amazon customer, I don't understand this. When you contact Customer Service, you have the option to do so through email, phone or live chat. I've always used live chat...

Anonymous

Anonymous Same situation EXACTLY as above, only Amazon wound up paid twice by my bank, which resulted in even less response than before. Also from Fall 2012 - and with my Amazon Credit ...

My Kindle stopped working when just outside warranty and Amazon will not repair or replace the device at no charge. They are offering that I can buy a replacement at a slightly reduced price. Talking with customer service now and have been escalated twice. Seems...
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NoAmazon4Me

NoAmazon4Me SAME PROBLEM DON\'T BUY ONE THEY ARE TRASH!!!

Anonymous

al What part of out of warranty period didyou not understand. That is their policy and obviously it is a firm one.

I have made an order with amazon.com on January 7th. Its now feb.....no product. I have never seen shipping estimates of 1-21 days, and gurantees money back in over a month. All it took was one click to take my money. Amazon needs to restructure its marketplace...
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Anonymous

fedup They did the same thing to me except I looked at my account info and suddenly I made a purchase that I never authorized.

I have made an order with amazon.com on January 7th. Its now feb.....no product. I have never seen shipping estimates of 1-21 days, and gurantees money back in over a month. All it took was one click to take my money. Amazon needs to restructure its marketplace...
Read more
Anonymous

Happy with Amazon I always have good buying experience with Amazon. I believe they are the best E-tailers right now.

Anonymous

webshopper well, amazon in all my experiences never charged me until it was shipped, and always provided tracking info on their website and tracking #s so if you prefer you could track i...

I have ordered a ps3 Jan 7th 08!! I was emailed order was shipped on Jan 9th 08. Its now Jan 27 08, no product!! Amazon C. service states because I have purchased from the marketplace I have to wait till Feb 1st 08 for filing a claim. All I want to know is, Why have a...
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realist

realist All equipment sold at best buy for directv is leased, it says so ON THE BOX THE RECEIVE COMES IN as well as IN THE PAMPLETS THAT YOU HAVE THE CHOICE TO GRAB and not to mention...

Amazon send me an email to inform me that they have closed my account due to a violation to their company policy. I responded the email, requesting an investigation on WHAT policy did I violate ? NO ONE fm Alliance responded to me or ANY ONE fm the Customer Service...
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Anonymous

Amazon Seller-Performance are Amazon Seller-Performance are FRAUD. They do not respond to requests for help and assign tickets to support and support says we can do nothing it is Amazon Seller-Performance ...

Anonymous

Socalpetshop I have similar problems. So far I have sent them 24 items for fulfillment, ALL 24 have mysteriously disappeared, I have UPS tracking receipts that they were delivered. The fir...

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