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I purchased on Dec 12th a birhouse to mount on a 4 x 4, the birdhouse is nice, but the copper-roof had some deep visible sratches, for the price I did not want to keep it and sent it back on Dec 17th, I requested refund, this is what I got from the seller:
1product imageNC Birdguy Bluebird Songbird Duplex Bird House with Copper Roof, Made in The USA
Hi, I just saw your review. I think there's an issue with Amazon.
I received a cancellation request 12/20 so I cancelled the order and Amazon should have refunded you your money.
I don't have any access to your account. If you don't receive your refund in the next couple of days I would contact them.
I'm sorry I can't be more helpful.
I chatted with Amazon, Amazon is not responsible for the refund, because NC Birdguy is a 3rh party seller.
Amazon is now investigating and maybe will refund me via the A-Z-guarantee-program.
I am wondering how often NC Birdguy is handling a return this way, til Amazon pulls the rip cord !!
Today, Dec 27th, I did not get my money backt
User's recommendation: try to find a similar item from a different seller.
Location: Miamisburg, Ohio
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