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Amazon - Not refund my payment

4.0
Details
I am ordering something but not receiving my order
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ID
#2066158 Review #2066158 is a subjective opinion of poster.

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Amazon - Non delivery of Order date 11-Jul-2020 Order # 402-1644656-2764313 Order total 3,622.00 (2 items)on granty delivery date

3.7
Details
Amazon - Non delivery of Order date 11-Jul-2020 Order # 402-1644656-2764313 Order total 3,622.00 (2 items)on granty delivery date
Item is not delivered yet..... I am requested delivery man for kindly delever between 2-3 pm he is agery for the same.. But i am wating till 5 pm I am asking again.. His reply i Was.. We not delivered after 2 pm.. Is thier any regulation.. Exist not to delivery after 2 pm... If yes than why not informed while I requested for same... This harassment was not tolraterd at any cost.. Today delivery was said grantee delevery.. And you are failed to doing so.. I make sure.. You have to compensate me.. For this.

User's recommendation: I get wrong product.. Scooty Tyer instead of bike Tyer.

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ID
#2065356 Review #2065356 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Causing customers very serious stress
  • Poor delivery process
Preferred solution
Pls change delivery system.. Your delivery exutive call on door stapes.. When I booked a product it do not mean i will wating morning 7 am to 9 pm .. Fix a slote timing when coustemer shud avlable..we book online for saving our time

Amazon - I want a refund

3.6
Details
I had downloaded a movie application and they automatically charged my card and i wanted a refund because i didn't want it anymore.

User's recommendation: To know that when u down load an movie app they will charge u automatically.

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ID
#2062586 Review #2062586 is a subjective opinion of poster.
Location
Atlanta, Georgia

Amazon - Not delivered

4.0
Details
Don't know why not delivered
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ID
#2061730 Review #2061730 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$1200
Preferred solution
Deliver product or service ordered

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Amazon - Unhappy Customer with Customer Service

3.9
Details
I have been an Amazon Customer since Amazon started and a very active Customer at that. For the very first time I purchased a electronic Gift Card for my Neice who lives out of state contacted your Customer Service for help in knowing how the process works for her to have access to her Gift Card and all I got fr Customer Service is the run around by several foreigners in the Chat and none of them could not do a simple function of re-emailing. I spent 45 minutes of wasted time and got no where. I will NEVER EVER Purchase a Gift Card Again. Im a very Disappointed Customer right now.

User's recommendation: Don’t purchase a Gift Card.

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ID
#2059922 Review #2059922 is a subjective opinion of poster.
Location
Coppell, Texas
Product
Amazon Gift Card
Preferred solution
Apology

Amazon - Charges not authorized

4.0
Details
i called regarding the charge on my credit card. Even with the charge number, the customer service person can not help me to tell me what was ordered.
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ID
#2059361 Review #2059361 is a subjective opinion of poster.
Location
Houston, Texas

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Amazon - A change in delivery instructions

4.3
Details
Amazon - A change in delivery instructions
Amazon - A change in delivery instructions
There is no "apartment door" selection in the instructions for delivery instructions. I'm having so many issues due to this. I live in a building where packages often get left in the mailroom downstairs. My directions come across as "doorstep delivery," which is not correct. That is for houses. I don't have a doorstep. I hope to have an addition made in the delivery instructions for apartment doors. I know I am not the only one this is bothering. Please see this request gets to the right people.

User's recommendation: Please keep contacting in all the ways possible if you have same problem.

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ID
#2054617 Review #2054617 is a subjective opinion of poster.
Pros
  • Amazon fresh
  • Multitudes of products
  • Free shipping with prime
Cons
  • Delivery instructions confusing to drivers
Preferred solution
Add "apartment door" to delivery instructions

Amazon - Problem with order of movie rental

4.0
Details
When the movie was started it brought up a screen where a circle was going around in the middle of the screen and you could not get out of it, you could not stop it and there was no way to reboot so we had to call Amazon services. The hard part was getting a phone number to contact Amazon customer service. Once we were connected with people, everyone was very helpful and got us forwarded to the correct department and then once we got to the video department, the person managing the issue was very well-versed in how to solve the problem and directed us through it to delete the app and reinstall it...thank you
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ID
#2049676 Review #2049676 is a subjective opinion of poster.
Service
Amazon Movie Rental

Amazon - Price total is incorrect

4.2
Details
I was unable to cancel on the computer some items that got in my order inadvertantly. However, the customer service people corrected it for me.
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ID
#2048541 Review #2048541 is a subjective opinion of poster.
Service
Amazon Customer Care

Amazon - Free delivery is not accepted to the required destination

3.6
Details
It is very disappointing to inform you that items eligible for free delivery to my home station at Jalandhar in Punjab are denied by your company. But if I reduced the items then you are agree to hand over same items to the same address. Why

User's recommendation: Please do not do this.

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ID
#2048275 Review #2048275 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Let the company propose a solution

Amazon - Payment issues

3.8
Details
I had bought asus zenbook laptop yesterday. payment is done by debit card. But in order section i can't track my order and recieve msgs that order has been cancelled.. How it can be possible.?
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ID
#2048050 Review #2048050 is a subjective opinion of poster.
Product
Asus Laptop
Pros
  • I relied on them being satisfactory
Cons
  • No customer service available
Preferred solution
Deliver product or service ordered

Amazon - My account is closed

3.7
Details
Main affiliate account is closed reopen please my account is this region
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ID
#2047952 Review #2047952 is a subjective opinion of poster.
Location
Maldah, West Bengal

Amazon - Mr. Bezos needs to come down from Mt. Olympus and check what is going on at the street level.

3.8
Details
Amazon is way too large to handle small problems. They need to disconnect the robots and all the machines and put live bodies back in charge of service.
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ID
#2043554 Review #2043554 is a subjective opinion of poster.
Location
Scottsdale, Arizona

Amazon - Change of phone number

4.4
Details
I am having problems with confirmation codes being sent to my old phone number instead of my new phone number. Can u please fix this issue so that it will go to my new number ? Thank You Very Much, David Item
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ID
#2043403 Review #2043403 is a subjective opinion of poster.
Location
Santa Clara, California
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Amazon - Unwanted payment debited.

3.5
Details
Amazon - Unwanted payment debited.
Suddenly I got a message that 11247.50 has been debited by amazon. I have bank statement for proof and I haven’t ordered anything. This is completely fraud and I am going complain this further better revert back my money to my account in same way. Thanks
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ID
#2042215 Review #2042215 is a subjective opinion of poster.
Location
Jaipur, Rajasthan