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Amazon review: Account was frozen. Customer reps repeatedly say that someone will contect me and they never do

3.0
Details
Account was frozen. Customer rep states that their security team needs to review and will send email on how to reactivate account in 2 business days. Have never received an email. I have called 5 or 6 times and each time am told the same thing and nothing happens.
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Review
#1662010 Review #1662010 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Speed of delivery
Cons
  • Deprive me right to return wrong items against refund
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Amazon review in Newark, New Jersey: Bad fire stick

3.0
Details
Every single day at least once and sometimes twice , I have to unplug my fire stick. Because it starts having everything go at Double speed ...the actors talk in gibberish, everything is going too fast... you have to get up unplug it, bring it all back up again for it to go back to normal mode ...this is exasperating!!
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Review
#1659839 Review #1659839 is a subjective opinion of poster.
Product
Amazon Fire Tv Streaming Stick
Reason of review
Bad quality

Amazon review in Syracuse, New York: Takes too long to get a refund

3.2
Details
The fact they have up to 2 weeks to process a refund is absurd. Then you have to wait even more time for the credit to appear on yourcredit card account.
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Review
#1649653 Review #1649653 is a subjective opinion of poster.
3.2
Details
I guess it was bound to happen... growing so big that it becomes difficult to control quality. Could always count on Amazon when products didn't meet expectation or for decent pricing or for two-day delivery. Now? Pricing isn't all that competitive. As for delivery, I...
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1 comment
Anonymous
#1744834

If Amazon doesn't want to leave the deliveries to experienced delivery companies they should come up with a sincere way of apologizing to the customers they let down. Perhaps a 25% discount or every day the order is late which would make the product free on the 4th day. It might give them an incentive to get their act together.

Review
#1642771 Review #1642771 is a subjective opinion of poster.
Service
Amazon Delivery Service

Amazon review: Reviews are becoming completely unreliable.

3.0
Details
With the availability of competing retail sites vying for our business, product reviews are (I previously thought) one way of determining which is the best, most reliable, etc. As I shop on Amazon (something I'm about to do FAR LESS, it seems they are "padding" the reviews by inserting (never at the top, always way down) reviews for products not even related! I recently purchased a misting system, and when I took the time to really dig into many of the 200+ positive reviews, a huge number of them are for cars, nose rings, phone cases, chocolate, and other items too numerous to list. This way, they get to advertise that a product has a 75+ positive 5 star review status. Ripping us off even more...
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Review
#1636336 Review #1636336 is a subjective opinion of poster.
Service
Amazon Review Listing
Pros
  • Tons of merchandise
Reason of review
fraudulent review advertising
Preferred solution
Let the company propose a solution

Amazon review: Wrost experience

2.6
Details
After cancelation of product still product has been arrived on place becuase payment already did earlier. fake commitement giving every executive your product has been cancelled .Even wrong status showing on site i was placed order at 6:30pm and after 25mints status gone be discpatched 3pm either make me fool or read my mind on 3pm before 3:15 hours how can be possible order dispatch .Troubles after doing shopping on amazon.
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Review
#1635513 Review #1635513 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Fake commitement
Reason of review
Poor customer service
Loss
$12999
Preferred solution
Full refund
Tags
  • Www amazon in
2.7
Details

Update by user Aug 27

See my update comments.

Update by user Aug 27

Amazon contacted me via email with a link to connect to customer service. The CS agent sent me another email with a link to close and delete the account.

I just received notice of closure. Some observations: 1) If CS had been given the ability to...

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Resolved
Review
#1635267 Review #1635267 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Convenient
  • Large assortment
Cons
  • Cannot delete account
  • Scripted customer service
Reason of review
Poor customer service
Preferred solution
Close my account. Delete it. Notify me of the closure and deletion in writing.
Tags
  • Amazon Customer Service
3.0
Details
I work for a custom shop and order many unique items from Amazon daily. We receive probably 10-15 packages a week from amazon and 9/10 the drivers are rude and inconsiderate of business practices. Just today we had a driver go to our lobby area where our customers are...
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2 comments
Anonymous
#1739548

Amazon delivery drivers are contracted out. Amazon Does Not directly hire their delivery drivers.

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Review
#1630940 Review #1630940 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Quick purchasing
  • Product price
  • Product selection
Cons
  • Atrocious delivery drivers
  • Terrible customer service
Reason of review
Problem with delivery
Preferred solution
Get out of the delivery service industry or fix your hiring credentials... Maybe even have an automated service that would have use rate the delivery experience to hold your drivers accountable cause you clearly arent with the amount of complaints I see
Tags
  • Delivery Drivers

Amazon review in Elmira, New York: Not getting what i ordered when they promise

3.4
Details
Its not the first time I am a prime member and im sick and tired of not getting my stuff when promised why do I bother to pay for prime they always have an excuse they say order by this time get it tomorrow ha that's a joke im so tired of a company that continues to lie
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Review
#1623160 Review #1623160 is a subjective opinion of poster.
Cons
  • Not getting my stuff on time
Reason of review
Problem with delivery
Preferred solution
Price reduction
3.3
Details
I bought a Tag Heuer watch sold by a company by the name of Watch Passion. When I received the watch I took it to the Tag Heuer Sole Authorised Distributor for verification. They informed me that the watch was not original but a counterfeit. The watch was send to the...
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Review
#1617267 Review #1617267 is a subjective opinion of poster.
Pros
  • Vast selection and convenient ordering
Cons
  • Tries to avoid refunds
  • No protection against counterfeit
  • Counterfeit products are sold on website
Reason of review
Not as described/ advertised
Loss
$1139
Preferred solution
Full refund
Tags
  • Amazon Counterfeit Products Sold