Amazon
Reviews and Complaints
$3.6M
CLAIMED LOSSES
5K
TOTAL REVIEWS
370K
PAGE VIEWS
48
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - My card was charged
I dont use my card to order anything.
ID
Loss
$141
Preferred solution
Full refund
Amazon - My 2 order refused and not my money refunde
Spark sandal man and spark slippers man Yes
ID
Location
Pune, Maharashtra
Amazon - To know my refund status
Without my knowledge they cancelled my order of rs.30000..I want to get my money back.i want to know my refund status
ID
Product
Amazon Cell Phone
Cons
- No one to contact for help
Loss
$30000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - Kindle unsubscribe me from the program which deducted 169 rupees from my accout today(26-5-2020)
Hi Amazon team, Today Rs169/- got deducted from my credit card(5523 650105647555 ) for the subscription at amazon1258399.Kindly unsubcribe and refund me the same. Thanks, Aiswarya
ID
Loss
$2
Preferred solution
Full refund
To stop amazon prime
Pls note we log in your amazone prime for one month and after that I log out your service but but you send payment advice to my axis credit card for Rs- 129 per month, pls stop it immediately
ID
Preferred solution
Stop amazon prime and deduction rs 129
Amazon shipped wrong item
Want replacement as size not of demanded on order
ID
Location
Bhopal, Madhya Pradesh
Amazon - Taking money out my account
They keep taking money out of my account
ID
Product
Amazon Cell Phone
Loss
$15
Preferred solution
Full refund
Amazon - The absolute lack of customer services
I am more than pissed off at the total lack of customer service. My account was blocked while investigating a potential *** Now no matter what we do we can not get in and can not get any help to reinstate the account. Following procdedure on line does not work. the authorized password generator SUCKS. The numbers give have not worked yet . IT WOULD BE NICE TO TALK WITH A REAL PERSON .940-389-2654 Jimmie D Taylor
ID
Service
Amazon Membership
Preferred solution
customer service assistance to open my account again
Amazon - No assistance and fraud activity is happening again!!
Apparently right now someone is texting from my account on a refund I dud not ask. I had fraud charge fir medical book back in December and haven't been able to get this resolved due to Covid 19
ID
Loss
$169
Preferred solution
Resolve fraud issue and need to deactivate this account since fraud continues
It's too difficult for a senior citizen to report SPAM/SCAM referencing "Amazon" as if they were from the company
It's too difficult to reach Amazon
User's recommendation: try to make things more user friendly for seniors.
ID
Location
La Habra, California
Preferred solution
see if you can get this SCAM/SPAM stopped!
I email 3 cards email to someone and someone else used them. One name I have is Ericka Rocha in the amounts of $100.00 on the Amazon card and $50.00 on the Amazon Card. I have no order number because I did not order any items from Amazon nor the person I sent it to.....
View full review
ID
Location
Hollywood, Florida
Amazon - Shipping problem
I order product and waited about a week for shipping was very frustrating but on top of that it was a different product sent to me as advertised and wasn't accurate.
User's recommendation: Always check with seller or third party to be sure it’s the correct product before ordering.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - Did not get all of my order.
Did not get all of my order! Trying to get to talk to somebody. Was charged six pairs of drapes only got five ordered six.Now trying to talk to someone Amazon takes you all over the place. No 800 call. So aggravated. Been trying to do this for an hour and a half.
User's recommendation: Now trying to talk to someone Amazon takes you all over the place. No 800 call. So aggravated. Been trying to do this for an hour and a half.
ID
Location
Albuquerque, New Mexico
Loss
$21
Preferred solution
Deliver product or service ordered
Amazon - Locked out of my Account
They now provide zero support over the phone and for some reason I am unable to login to my account. They offer no help. A recent order was the wrong item, I was overcharged as well.
User's recommendation: Find someone else.
ID
Location
Phoenix, Arizona
Amazon - Possible Fraud Alert
I haven't heard from Amazon regarding my issue of receiving a package I didn't order and now having an amount appear on my bill for the item. I wanted to alert them that this was possibly a fraudulent activity but when you call customer service, due to COVID19 they don't answer the phone. I have alerted my credit card company and they have cancelled my credit card.
ID
Location
Lady Lake, Florida
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