Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Amazon - My how the mighty has fallen.

3.0
Details
I have been a loyal customer of Amazon for over 19 years having bought books back when that is all they sold. Fast forward to today and all of the screwed up orders and delayed deliveries. 4 ORDERS IN A ROW! Needless to say I am not going to be a customer any longer. I have cancelled my prime membership and am taking my business elsewhere. Way to loose a good customer. Keep it up and you'll be out od business fast. 3 orders with incorrect items and one not delivered as promised. I even took the slower shipping option rather than 2 day.
View full review
Review
#1674500 Review #1674500 is a subjective opinion of poster.
Cons
  • Messed up orders with incorrect items in them
Reason of review
4 orders in a row with wrong items or not delivered
Preferred solution
I already cancelled my membership.

Racism from Japan Amazon

2.0
Details
The story is so confusing... The truck was supposed to delivery my goods but I wasn't home so they left a note with a phone number that went through to the driver. I called three times and no one answered. SI am American so even though I slowly pronounced each letter with a "d as in dog" or desu (Japanese word), it took him over 30 minutes and we had still not gotten to the end of the e-mail address. He pretended that he could not understand my accent, but because I direct both theater and film in Japanese, it occurred to me that he was just being racist. There is no one to complain to. Amazon does not want to hear it or know about it.
View full review
Review
#1674458 Review #1674458 is a subjective opinion of poster.
Pros
  • Wtf
Cons
  • Censorship of poor review
  • Way they treat customers
  • Return policies
Reason of review
Poor customer service
Preferred solution
I cancelled the order and now want money back, but rudeness and racism are unacceptable.
1.0
Details
I haven’t been able to access amazon video and I paid a year. When contacted customer service through chat, they sent me through several people. One in particular had me de register my device knowing that you cannot register it again until the app opens and Shalini...
View full review
Review
#1674094 Review #1674094 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Fix the problem and give me access and a credit to my account
Tags
  • Customer Service Chat
3.2
Details
What kind of crap is this? I have written reviews on Amazon and other sites without any trouble. Now it seems these uber-successful companies such as Amazon and Facebook have taken it upon themselves to be in charge of how we say things. You get no warning, no chance...
View full review
Review
#1673010 Review #1673010 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Fuji T75

Amazon - Texting and calling me plus popupd

1.0
Details
I get texts everyday from idiots for free amazon crap.im on the do not call list but these *** text everyday. Im on the donot call list for a reason. I dont want to be bothered. All the free *** aint free evev ic it is I DONT WANT IT.
View full review
Review
#1672621 Review #1672621 is a subjective opinion of poster.
Reason of review
Texting me every day im on the do not call list
Loss
$11
Preferred solution
Stop contacting me
1.0
Details
I've been an Amazon customer since 2006 and last year they banned me for no apparent reason. I was so incensed that I called their customer service and asked for the reason and for them to review my account, the CSR only said I violated community guidelines but won't...
View full review
Review
#1671820 Review #1671820 is a subjective opinion of poster.
Pros
  • Fast delivery
Cons
  • Banning indiscriminately for no reason
  • Entire horrible customer experience
  • Poor service listening skills
Reason of review
Banning
Preferred solution
Review from Amazon on procedures from banning
Tags
  • False Information
  • Banned For No Reason
  • Language Barriers With Amazon Csa

Amazon in Hollywood, Florida - Driver continues to make mistakes

4.7
Details
I have my items shipped with Amazon many many times over this past yr but my items have gone to the wrong address several times. Amazon customer service is very nice about it and will replace the item if I can find it in one of my searches up and down the street but that doesn't excuse the carelessness of the driver. I have my house numbers posted in two different places on the front of my home.
View full review
Review
#1671812 Review #1671812 is a subjective opinion of poster.
Reason of review
Problem with delivery

Amazon - TRYING TO GET EVERYONE ON PRIME

1.0
Details
I ORDER AT WALMART ALL THE TIME..GET MY ORDERS WITH FREE SHIPPING IN AROUND 2 DAYS..I PLACED AND ORDER ON AMAZON AND TO GET FREE SHIPPING WITHOUT JOINING THEIR PRIME , IT HAS BEEN 7 DAYS TODAY AND ORDER HAS NOT EVEN BEEN SHIPPED YET..I AM A SENIOR AND HAVE NO NEED FOR PRIME..I THINK AMAZON DOING THIS ARM TWISTING TO MAKE YOU JOIN PRIME IS WRONG !! I WILL GO BACK TO WALMART FOR ONLINE ORDERING !
View full review
Review
#1671505 Review #1671505 is a subjective opinion of poster.
Pros
  • Good variety of products
Cons
  • Poor delivery service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Trying To Make You Take Prime

Amazon - Disappointed/ not honouring price reduction

1.6
Details
So upset about amazon.ca not honouring a price reduction three days after purchase and told me to pack up a heavy large printer to return and all that entails to correct the price. It was 50 dollars adjustment. I spend thousands. I’m so tempted to shop. I think I will Shop locally for now.
View full review
Review
#1671386 Review #1671386 is a subjective opinion of poster.
Pros
  • Amazon prime prime service
  • Very dissatisfied
Reason of review
Pricing issue
Loss
$50
Preferred solution
Refund 50 or cost of price reduction
Tags
  • Price Reduction
Resolved
4.6
Details
Amazon - 80% refund on a brand new Apple Watch
Amazon - 80% refund on a brand new Apple Watch
Amazon - 80% refund on a brand new Apple Watch
Amazon - 80% refund on a brand new Apple Watch
Amazon - 80% refund on a brand new Apple Watch
Amazon - 80% refund on a brand new Apple Watch

Update by user Oct 08

Amazon could not offer a refund of the restocking fee, but they refunded my entire Prime payment for the year, but left Prime active. This was a very good solution and I am very pleased.

I feel that Amazon appreciates me as a customer. I am very thankful to Pissed...

View full review
Review
#1670327 Review #1670327 is a subjective opinion of poster.
Pros
  • Speedy delivery
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund
Tags
  • Amazon Returns