Amazon Reviews and Complaints
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Is this your company?
31
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$3.1M
CLAIMED LOSSES
$4.3K
AVG LOSS
290K
PAGE VIEWS
What's your story with this company?
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Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Most of their products
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- Latest review first
- Most helpful reviews first
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I wanted to try the "free trial". Upon waiting for verification (which is a pain in and of itself), my Credit Card was immediately charged $39.99. I was told to downgrade immediately to the individual account since it is NOT an option upon account creation. I did. My...
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Review
Cons
- Deceptive advertising
- Absolutely no customer support
- Lies about refund
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
Amazon Driver Steals Product
The wonderful thief that Amazon hired to deliver packages cut open my package and stole my hair product (pathetic). The thief drove away very fast when I yelled at he/she as they sped away in a large white pickup truck.
Review
Amazon - Driver speeding in neighborhood
Omaha driver in Amazon vehicle WEX141 on Saturday August 10, 2019 just before 5pm driving fast in circle. Asked him to slow in circle, kids play and don’t expect that speed. He said he was going 7 mph and he had a tracker. He also asked if I have a radar gun and he drove off fast and do not stop at the stop sign.
Review
Amazon - I bought a Ice Maker
I Never Received My Free Gift, I Ordered The Gas Pump Liquor Dispenser, And I Am Still Waiting For It !! They Gave Me A Number 111-3782769-8264241
Review
Service
Reason of review
Order processing issue
I bought a Tag Heuer watch sold by a company by the name of Watch Passion. When I received the watch I took it to the Tag Heuer Sole Authorised Distributor for verification. They informed me that the watch was not original but a counterfeit. The watch was send to the...
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Review
Pros
- Vast selection and convenient ordering
Cons
- Ignores customer complaints
- Tries to deny a to z claims
- Counterfeit products are sold on website
Reason of review
Not as described/ advertised
Loss
$1139
Preferred solution
Full refund
Tags
Amazon - I really like this place for electronics
Amazon is actually good when its about electronics, last month I bought the Xiaomi Mi Band 3 because when I go to college I need to know the exact time for my next class and I can put my alarm with no issues. Another thing is that I love swimming and this watch is waterproof besides of this device and accessories that I've bought from Amazon I really can say that these products are of good quality.
Review
Pros
- Good quality and products
Cons
- Customer service
Reason of review
Good quality
Tags
Amazon - Terrible
Firestick continously cutting out sound, especially on the Netflix App. Countless complaints made by me and ignored by Amazon. They will take our money, but screw us on the service. Disgusting, it's all greed and takebtake take, no compassion for customers. Well be changing to Google since they have offered a simular device.
Review
Reason of review
Bad quality
I'm an Amazon Prime member. I've ordered for years now with no issues. Last month, I tried to order a $20 purse for the wife. Got a message saying item can't be shipped to my address. I tried my home address, and I tried my p.o. box. Would not let me complete order....
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1 comment
How on earth are people this stupid? If your address is showing up as undeliverable in their system, it is an issue with the post office or it's simply that you are outside of...
Review
Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Amazon - Lying to consumer
hello i am told by an employe that i can have free one week of free prime now i am told that these clowns took $1.99 from my acct with out telling me and that i have to wait for the refund and today i am told that they never do i week of prime all they do is lie and no one seems to speak english great way to run a company
Review
Dont try to buy anything guaranteed same day. I haven't had anything delivered same day even though guaranteed. Full of excuses about things being out of their control. This time, the items I bought are Amazon items, not delivered same day because of delay but...
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Review
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
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Nothing about this is true. I have an Amazon Sellers account and call customer service any time I have an issue. The normal customer service line and always get help. Million ...