Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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Amazon - No one understands english
Called for a price adjustment. So called customer service rep then sends me a return label. What the ***
Product
Amazon - Total idiots are going to get someone hurt or worse!
I realize they're contractors... but DAMN are they bad. The one today (4:30pm), delivering in Berkley, Michigan between 11 Mile and Catalpa is a prime example. 1: Try parking ALL the way at the curb. I know there's snow. But not enough to park 2 feet from the curb. 2: Don't park right across the street from the ONLY other car on the block. Pull up a few feet. 3: USE YOUR MIRRORS!!!!!!! I gave him a good 30 seconds waiting to see what he was going to do before proceeding. Slowly creeping by him on the driver side, and he throws the door open. Locked up the tires and came maybe 2 inches from the door. For the love of god it's a big black pickup, it really sticks out with snow on the ground.
Product
I placed my prime order early on 2/7/19, told would be delivered 2/9/19. No package arrived, upon checking my account it showed delayed at 5;35 P.M., then out for delivery and delivered at 10:39 P.M. I was on my porch from 10:30 to 10:50 P.M. shoveling snow, no...
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Product
Amazon - What is going on?
The past few months Amazon has been sending me incorrect items and also delivering to odd locations. They take pictures of the package i was expecting at a location i never seen before. One missing box showed a picture of it sitting at the base of our trash bin. What the ***
Product
Recently, I could not access my Amazon Account. Despite multiple attempts to recover my password, I could not even get an email through to my User ID account email. In fact, the Amazon site returned an error that my email didn't exist! This was because someone had...
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Amazon - Got screwed out of 100.00 dollars more then once
I buy your gift cards only to be told it as already been redeemed it been hacked so now I am out 100 dollars what am I to do to get my money back . accompany as big as yours need to make your cards hacker proof.
I didn't like
- Ties to rip off company
- Causing customers very serious stress
- Looseing money
Amazon Delivery Service is bad
Amazon was sending my packages via UPS, USPS, and FedEx, and they arrived on time. Now they recently started using Amazon's own delivery service, which is actually contractors delivering the packages. Now I have packages going missing, being days and days late. Right now I am waiting for two orders, two package they seemed to have lost. Really? Guess I am going to start shopping somewhere else now.
Product
As always what ever incompetnant individual they used for delivering items has once again delivered someone else’s package to my door, which was a Sunday delivery and now it is Monday. I am pretty certain the individual down the street is wondering where his package...
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I didn't like
- Lack of customer support
Amazon - Support no more
Amazon no longer supports kiindles every time i need tech support i end up very frustrated and unhappy . My primary reason for choosing a kindle is no more i will be canceling my prime account
Amazon - Never delivers within two days
I live in the Albuquerque area. I have been a PRIME member since it was first offered, but I lived in another city, then. On Tuesday, I ordered something and hopefully today (Friday) it will come. No apologies from Amazon when I called and complained. This morning (Friday) I compared shipping something to my old address and then to my ABQ address. If I were still in my old home, I would get the item THIS SUNDAY. At my ABQ home, the same item won't come until TUESDAY! I'm done with PRIME.
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Nice try! My address on Amazon is correct and I have had the same thing happen to me. Delivery service people just dropping wherever they want because they are in such a rush....