Amazon Reviews

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Regarding payment

My complaint was resolved, therefor i have no issue with the company. The associate was polite and professional, and was concerned with solving the issue.
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ID
#2995174 Review #2995174 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer

I ordered something twice had to cancel one of them

While reviewing my delivery info I noticed that I had mistakenly ordered same items twice so I had to contact customer service to speak to someone about it since I could not explain to Robo automated call and was real pleased to contact a very kind and helpful agent that assured me all would be taken care of Thank God for person to person calls
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ID
#2994832 Review #2994832 is a subjective opinion of poster.
Location
Magnolia, Texas
New Reviewer

Issues with item not delver

One of the items order did not arrive. Call to Amazon confirmed it was delivered to a different address.

User's recommendation: Do not wait to contact customer service. Call as soon as a problem is suspected.

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ID
#2994579 Review #2994579 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My package has not got go my address

I need for my package to come at 8:15 since the driver can't come on time because i have prime and that is a shame
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ID
#2994407 Review #2994407 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Got a call and suspect it was a spam call

I received a phone call from someone saying that $367 or something around that number had been charged on my Amazon account. When I questioned them further they hung up. I called Amazon to report it but got nowhere with the automated service. I have not charged anything to an Amazon account. And am not responsible for anything charged to it.
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ID
#2994371 Review #2994371 is a subjective opinion of poster.
Location
Gretna, Louisiana

Happy with the service I received

I had money being taken off my card even though I had canceled the subscription months ago and the guy was able to re-cancel my subscription for Paramount and prime as well as refund three months worth of payments for Paramount and my prime payment.

User's recommendation: Make sure you cancel your subscription.

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ID
#2994284 Review #2994284 is a subjective opinion of poster.
Location
Chattanooga, Tennessee

Suspicious phone call about account

I'm very satisfied with how the Amazon representative resolved my concerns about a scam call saying there was a $700 charge on my account.

User's recommendation: Call customer service if you have any questions.

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ID
#2994276 Review #2994276 is a subjective opinion of poster.
Location
Taylorsville, North Carolina

Refund issue

Last Friday Amazon sent me a link on an unauthorized transaction. So I called to resolve it. The representative last week was helpful and friendly. She had me to change my password which I did. Then she sent me an email saying my money would be refunded in 3 to 5 business days. So I called today to check the status of my refund only to find out now im not getting refunded by Amazon but have to get with my bank. So yes Im kind if upset and disappointed knowing that I was getting a refund and now Im not.
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ID
#2994153 Review #2994153 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Request

Very good customer service Explained everything so that I totally understood. I had a gift card that I had used so my refund did not match the amount that was on my amazon account.
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ID
#2994110 Review #2994110 is a subjective opinion of poster.
Location
Chino, California
New Reviewer

Could not get friend list to work

I got tired of waiting on hold so I hung up. That's it- was on hold and nobody got back to me. Nothing else.
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ID
#2992651 Review #2992651 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Package delivered to wrong address

Package delivered to wrong address. Quite often this happens, I intentionally include specific directions on the address portion which the driver sees right on the package. Apparently they just follow the GPS on their truck and dont look at the address on the package?! The customer service call went well, she found an incorrect address coordinates and made adjustments. The driver are still not diligent
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ID
#2992125 Review #2992125 is a subjective opinion of poster.
New Reviewer

Return issues

My Amazon rep worked for over 1 hour to help resolve my issues. All return issues resolved. Amazon is awesome, at times it is difficult to return items due to outside sellers. Amazon app should make it easier to contact a live person. Plus if UPS requires large items to have separate return codes then the Amazon app should not allow the buyer to add more than 1 item to 1 return code

User's recommendation: Amazon is awesome, at times it is difficult to return items due to outside sellers. Amazon app should make it easier to contact a live person. Plus if UPS requires large items to have separate return codes then the app should not allow the buyer to add more than 1 item to 1 return code.

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ID
#2991407 Review #2991407 is a subjective opinion of poster.
Pros
  • Product delivery
  • Large assortment of products most are delivered on time
  • U can get product early
Preferred solution
Full refund

Call was made in error. Completely satisfied with Amazon

No complaint. Everything was handled quickly and efficiently. I was not upset when I called. Apparently I used the incorrect number.
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ID
#2991083 Review #2991083 is a subjective opinion of poster.
Location
Lynchburg, Virginia

Item not received

I am satisfied due to receiving a full refund! Thank you~ The item was not Received from Amazon. Thank you for resolving this issue ASAP Cheryl Williams
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ID
#2991024 Review #2991024 is a subjective opinion of poster.
Location
Decatur, Georgia

Hold on account

Hold on my account I had help from the customer service she was very helpful and kind Hopefully the issue will be resolved soon. Thanks Michael moskovitz
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ID
#2990969 Review #2990969 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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