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Amazon - Billing service

3.6
Details
Billing charge card I did authorize. Synchrony Bank taking money out my credit card.
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Review
#1653330 Review #1653330 is a subjective opinion of poster.
Pros
  • Worker
Cons
  • Works make you use synchroniy card
Reason of review
Access/ activation issues
Loss
$60
Preferred solution
Full refund
Tags
  • Amzon Theft
  • Terrible Customer Serivce

Amazon - Credit card

3.5
Details
they keep pushing me to use chase, I do not want chase. I want to use Wells Fargo.. they do not want me to mail my credit card, said I need authorization from Wells Fargo..Wells fargo told me there is no problem.. Amazon would not accept this they are giving me the run around
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Review
#1652082 Review #1652082 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • Lousy customer service
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Tags
  • Amazon Terrible Service

Amazon - Stay away from their prime store cards

4.3
Details
Never got a bill, didn't even know that I had this card , never signed into the sight for this card but in just a couple of months I have a bill of 118.00 and half of it are charge for having this card and late fees and interest. It seems if your in this awards program no matter where you want the charges to come from .They run it through this Prime store card and you get no bill and have massive late fees , I hope this stays up for longer then a minute because this is something that people should be aware of.
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Review
#1645899 Review #1645899 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$45
Preferred solution
Let the company propose a solution
Tags
  • Prime Store Card
3.8
Details
I lost a package that was supposedly delivered yesterday. I did get a call at about the time of the delivery. There was no caller ID and I was eating dinner, so I did not answer. This was likely Amazon delivery. I soon got a text saying my order was left in a secure...
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Review
#1645524 Review #1645524 is a subjective opinion of poster.
Pros
  • Convenient
Cons
  • Calling the shipping service free when it is not
  • Inability to get answers from amazon
  • False advertising about ship times
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Prime Shipping

Amazon Driver Steals Product

4.0
Details
The wonderful thief that Amazon hired to deliver packages cut open my package and stole my hair product (pathetic). The thief drove away very fast when I yelled at he/she as they sped away in a large white pickup truck.
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Review
#1619337 Review #1619337 is a subjective opinion of poster.

Amazon - I really like this place for electronics

3.6
Details
Amazon is actually good when its about electronics, last month I bought the Xiaomi Mi Band 3 because when I go to college I need to know the exact time for my next class and I can put my alarm with no issues. Another thing is that I love swimming and this watch is waterproof besides of this device and accessories that I've bought from Amazon I really can say that these products are of good quality.
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Review
#1617136 Review #1617136 is a subjective opinion of poster.
Pros
  • Good quality and products
Cons
  • Customer service
Reason of review
Good quality
Tags
  • Refund And Return Policy
3.5
Details
I'm an Amazon Prime member. I've ordered for years now with no issues. Last month, I tried to order a $20 purse for the wife. Got a message saying item can't be shipped to my address. I tried my home address, and I tried my p.o. box. Would not let me complete order....
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1 comment
Anonymous
#1737402

How on earth are people this stupid? If your address is showing up as undeliverable in their system, it is an issue with the post office or it's simply that you are outside of the shipping area for whomever the shipper is on that product.

Happens sometimes. The drop boxes are literally the easiest thing on earth and if you can't figure those out....well.....

Review
#1616337 Review #1616337 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Amazon - My Halifornia Shirt was Delivered - Didn't Receive Any Notifications

4.0
Details
Ordered a shirt to CA, I currently live outside the US. I NEVER got a notification whene it arrived and I even installed the extension for delivery notifs. Big fail. Was sitting in my folks porch for days before I had thought it was never delivered.
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Review
#1598215 Review #1598215 is a subjective opinion of poster.
Pros
  • Good products
  • Diversity
Cons
  • No update
  • Poor tracking
Reason of review
Never received a notification update.
3.6
Details
Received a damaged item contact Amazon immediately. Requested amazon resend item that was broken. Representative was very nice and stated that I discard the broken Item and new item would be sent. Days later received an email from amazon stating that I needed to return...
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Review
#1597182 Review #1597182 is a subjective opinion of poster.
Pros
  • Products
  • Stuff they sell on their website
Cons
  • Customer service is poor
Reason of review
Poor customer service
Preferred solution
An actual apology for their mistake and theft, not an “apolo-lie” to get me off the phone
Tags
  • amazonexposed

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

Amazon in Los Angeles, California - Bezos needs to focus on job and improve delivery options.

3.8
Details
Just cancelled my SubPrime due to inept delivery service. On two separate occasions I've had to track packages delivered to my next door neighbor or undelivered package because useless driver claimed he could not access building when all he had to do is lift latch on gate. I have no locks on neither front or driveway gates.
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Review
#1591768 Review #1591768 is a subjective opinion of poster.