Amazon Reviews

Show reviews that mention
order account customer service customer service money card refund item delivery
Showing 660 of 11582 reviews Clear filter
Filter review

Delivery issues

Delivery people were not following instructions, some of the costumer service staff were not friendly, especially the ones overseas. They are not trained efficiently in communication skills.

User's recommendation: Ask for state side service, staff is much friendlier and they understand your issues more so than just reading off a screen and not listening to you.

View full review
ID
#3007419 Review #3007419 is a subjective opinion of poster.
Location
North Hollywood, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unknown charges to my account!

Amazon - Unknown charges to my account!
Unknown transactions were done on three occasions using my account; two on 19 October and one on 22 October 2021! I wish for this matter to be investigated! The transactions are as follows: 22 October. Amzn Mktp US*2y918**** 19 October. Prime video *2y8s46tq0, 888-802-**** 19 October Amzn Mktp US*2y4ys0ez1,
View full review
ID
#3007200 Review #3007200 is a subjective opinion of poster.
Pros
  • I usually receive my orders quickly
Loss
$18097
Preferred solution
Full refund

Fraud alert

Spoke to rep. who helped me resolve my issue. I was concerned about a charge on my AMEX card which I did not recognize.
View full review
ID
#3007077 Review #3007077 is a subjective opinion of poster.
Location
Winter Park, Florida

Praising the customer service representative, Devine.

My package was not delivered and an Amazon representative named Devine assisted me. She was thorough, efficient, sympathetic and compassionate.

User's recommendation: Request delivery by UPS rather than some unknown third party who doesn’t know what he/she is doing.

View full review
ID
#3007045 Review #3007045 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Being charged for Amazon Prime membership

Someone opened up a prime account in my name and a Starz subscription and I want the account cancelled asap.
View full review
ID
#3006659 Review #3006659 is a subjective opinion of poster.
Pros
  • Website
  • Lots od merchadize
  • Diversity of products
Loss
$17
Preferred solution
Full refund

Order

Good evening, my issue is I never received my two Amazon.com orders ( #113-569****-795****) Your Amazon.com order (#113-979****-860****) I would like these orders, I know Amazon has had a bad history with me, but if I receive these orders I will not ask any more again. Thank you. I will send you our updated address when you respond. Thank you. Azulphoniex@***.com
View full review
ID
#3004855 Review #3004855 is a subjective opinion of poster.
Location
Leander, Texas
New Reviewer

Pay other country

Quiero comprar en otro pais ????????????????????????????????????????????????????????????????????????????????????????????????????

User's recommendation: Español.

View full review
ID
#3004514 Review #3004514 is a subjective opinion of poster.
Preferred solution
Español

I bought a echo Alexa and they are saying my email and passcode is wrong

I know what is my email and passcode it's they are declining it every time I just bought this Alexa a couple of days ago I just want to hook it up
View full review
ID
#3004437 Review #3004437 is a subjective opinion of poster.
Location
Kyle, Texas

Apology

Amazon did nothing wrong. The charge in question was my husbands. A little communication goes a long ways.

User's recommendation: Family communication first.

View full review
ID
#3004174 Review #3004174 is a subjective opinion of poster.
Location
Woodburn, Oregon
New Reviewer

Did not receive item that says delivered

Garage door openers.have not been deleivered to my address, it says it was delievered on oct 22 -2021 but was not,
View full review
ID
#3003955 Review #3003955 is a subjective opinion of poster.
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

Washing machine warranty card not rexived

During opening the washing machine packing warranty card not received. So kindly send it to my email address jkdas1535@***.com and confirm
View full review
ID
#3002600 Review #3002600 is a subjective opinion of poster.
Loss
$11
Preferred solution
Washing machine warranty card not find out when package is opened by your delivery staff. So kindly send me warranty card as soon as possible. Thanks

Regarding return and refund

Everything was resolved amicably. They received my return and process my refund back to my card immediately.
View full review
ID
#2997619 Review #2997619 is a subjective opinion of poster.
Location
Louisville, Kentucky

Cancel an ongoing purchase which I didn't autorize

This is the second time I called to have sobee water on an ongoing basis to my account and sent to another address than my own. I hope this time it is permanently cancelled.

User's recommendation: Check you order history regularly.

View full review
ID
#2997189 Review #2997189 is a subjective opinion of poster.
Location
Mesa, Arizona

Delivered to wrong address.

My order has been delivered to the wrong address twice. Fortunately, I have honest neighbors and they returned it to me. It seems some of your delivery people cannot read house numbers and apartment numbers.
View full review
ID
#2996680 Review #2996680 is a subjective opinion of poster.
Location
Boise, Idaho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I was browsing Amazon, adding and deleting items. I don't think that I have bought more than one item off their site, directly. I then went onto my emails and received a text to thank me for my Amazon order and to say that my bank account would have £750 taken from it,...
View full review
View full review
ID
#2996087 Review #2996087 is a subjective opinion of poster.
Location
Liverpool, England

Brands Related to Amazon

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article