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Amazon has gotten TOO BIG for its britches!

4.3
Details
The bigger and more successful Amazon gets, it's apparent the sloppier it gets. Order fulfillment has gotten extremely unreliable. I order from the site constantly -- have been for about 12 or 13 years -- and it seems lately that their packages are often delivered late by one to three days. Whatever date it tells you the item you've just ordered will be delivered (typically one or two business days with Amazon Prime), don't believe it! Amazon had better get their act together, or I'll be boycotting the site indefinitely.
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Review
#1707248 Review #1707248 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Selection
  • Large assortment
  • Competitive prices
Cons
  • Bad - unprofessional
  • Prime delivery service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Amazon - Big boxes for small products

3.6
Details
I like more Amazon over Ebay - I don't know why I don't trust the last one. I only have two inconvenients with a Mophie battery case I order from them and I couldn't return it because I don't live in the US. The other one is that I still don't understand why they keep sending big boxes for something so small (i'm sure I'm not the first one in saying this). You should give us an option to choose the size of the item if we are completely sure about its size. At the same time, the customer would be aware about the any delivery condition of the package.
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Review
#1706389 Review #1706389 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Practical
Cons
  • Shipping products
Reason of review
Problem with delivery
Preferred solution
use small boxes, for small items but keep them safe!
Tags
  • Shipping Service

Amazon - Browsing history

3.8
Details
Most of my browsing history has disappeared! Where did it go? On the most recent items I've looked at are on the list. Are items automatically deleted after a certain amount of time? I had so many things on that list, books, etc. Now they're gone. Can you help me retrieve them?
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Review
#1700439 Review #1700439 is a subjective opinion of poster.
Reason of review
My Browsing history disappeared
Preferred solution
Help me retreive my complete browsing history

Amazon - Locked account

4.3
Details
My account was locked for Amazon.com and I tried it to contact customer services and they did nonthing about it. I had $30.00 in my account and Amazon took my money and they did not help me.
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Review
#1699980 Review #1699980 is a subjective opinion of poster.
Pros
  • Stuff they sell on their website
  • Large selection
  • Only problem i have ever had with amazon
Cons
  • Inability to choose shipper
  • Receiving used products when i bought new ones
  • Bad - unprofessional
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

Amazon - Lost items

4.0
Details
I can't complaint about Amazon, at least the times I have ordered photography equipment, sometimes it gets lost on the way and fortunately they were willing to refund my money or send me the product again. I guess I have been lucky in that way. Sadly, the packages take weeks to get to my country but the waiting its worth ir
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Review
#1694966 Review #1694966 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I like products
  • Variety and affordability of products
  • Variety price
Cons
  • Some products need more pictures
Reason of review
Good customer service
Tags
  • Amazon Website

Amazon in Denton, Texas - Shipping of Books

4.0
Details
My Amazon package arrived last night and was looking forward to open. The paperback book cover was ripped and pages bent. This is the fourth order from Amazon that had books that are being shipped out damaged or the books were damaged in transit. Customer service rep handled the complaint and replacement efficiently The reps has been pleasant. What is annoying is to have to always complain and call Amazon! Why do you not pack your books properly ANYMORE ie correct packaging and shrink wrap! I can not stand buying new books and they arrive damage. Fix the issue with your warehouse employees please.
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Review
#1691474 Review #1691474 is a subjective opinion of poster.
3.9
Details
My amazon account was locked three weeks ago due to a supposed “unusual activity” on my account . I have called amazon Canada customer service five times and no one has been able to help me . This includes having spoken to 2 supervisors in the past week who would only...
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Review
#1691430 Review #1691430 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great variety of products
  • Variety of products and speedy delivery
Cons
  • Horrible customer service on phone
Reason of review
Poor customer service
Preferred solution
Unlock my account based on all the information I have provided about myself and my orders in the last 5 phone calls
Tags
  • Amazon Horrible Customer Service

Amazon - Locked my account

3.8
Details
My account was recently locked by Amazon for no reason. Jeff Bezos is an idiot. My Amazon account is locked because I canceled to many times. I think Jeff Bezos needs to go from Amazon.
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Review
#1682632 Review #1682632 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Billed for prime after account cancellation
  • No real customer service- all scripted
  • Dont like products stolen that was entrusted to amazon
Reason of review
Poor customer service

Amazon - Everything I don't want

3.6
Details
I've been on Prime for several years and was pretty happy with it. In the last couple of years, Jeff Bezos seems to feel " I'm too important to worry about your problems ". I go to look, Prime, I put in qualifiers for search, they get ignored. They take me to items with no relationship to the product I'm looking for. Sometimes, they give me 70 pages of garbage to wade through. Huh!!! I'm shopping more and more at Walmart these days, and getting better prices. Last 2 items I bought were 20% cheaper there. Thank you Walmart..
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Review
#1662329 Review #1662329 is a subjective opinion of poster.
Pros
  • Nonrr
Reason of review
Pricing issue

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

Amazon Products and Services Reviews

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Amazon - Billing service

3.6
Details
Billing charge card I did authorize. Synchrony Bank taking money out my credit card.
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Review
#1653330 Review #1653330 is a subjective opinion of poster.
Pros
  • Worker
Cons
  • Works make you use synchroniy card
Reason of review
Access/ activation issues
Loss
$60
Preferred solution
Full refund
Tags
  • Amzon Theft
  • Terrible Customer Serivce