Amazon Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
31
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$3.1M
CLAIMED LOSSES
$4.3K
AVG LOSS
290K
PAGE VIEWS
What's your story with this company?
Ask a Question About Amazon
Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Most of their products
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers. Based on his...
View full review
Review
Service
Loss
$135
Amazon - DON'T EXPECT ON TIME DELIVERY
I ordered a chaise lounge with a guaranteed delivery date of Mon Aug 19th. It didn't show up - maybe it will show by FRI . So now I have to take TWO DAYS OFF OF WORK TO WAIT FOR IT WITH NO PAY! I took Monday off and sat at home waiting until 8 pm - because it was guaranteed to be there. Amazon's response was to tell ME TO CALL THE CARRIER and OOPS SORRY. This is the third order in 30 days that they have screwed me over on.
Review
Pros
- Wide selection
Cons
- Ignores complaints
- Tells customer to contact carrier that is not the customers job
- Does not care about missed delivery and inconveniencing customer
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Price reduction
Tags
Amazon - Dont trust this company !
I recently noticed on my credit card account that Amazon Prime was charging my account $13.93 a month for a service I never ordered. they had been charging my account this amount for almost a year. I neglected to notice it . When I did notice it in May I contacted Amazon and Amazon by email dated May 24, 2019 agreed to cancel the account (and by inference stop charging my account). In checking my account for June the SOBs are still charging my account $13.93 a month. How do I get these bastards to stop this illegal charging ???
Review
Reason of review
Poor customer service
Preferred solution
Cancel the account as promised and refund my money.
Tags
Amazon - Possible Deception
I ordered 4 RIDDEX Electronic Pest Repellers that plugs into walls. Paid for RIDDEX brand. I received 4 electronic repellers but they were not RIDDEX. They sent a brand made in China called NOASTORE. The packing slip statedd just like RIDDEX as seen on TV. I do not like Amazon swapping brand name products for one I did not ordered. If I ordered and paid price for RIDDEX brand, then I should have received what I ordered.
Review
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution
Amazon - Dump packages
Packages were dumped in lobby. Tenant expected to deliver for amazon. The drivers do NOT want to do there job. Prime delivery means pick up in lobby or outside of building. Amazon needs not to be in the delivery business.
Review
Service
Beware of what you buy on Amazon, Their quality control is weak
My rejected Amazon review is below for Allegro coffee I ordered that was supposed to be decaf, was not decaf, but had a paper label saying it was. Amazon said the review fails to meet their review criteria. Beware of this coffee I ordered decaf french roast and the product arrived with a paper sticker that said it was decaf french roast, but the pouch stated the contents were breakfast blend and no markings for decaf. When I opened it and saw and smelled the coffee. I knew it was not french roast as it was a light blend. Thus, they sent me coffee with caffeine disguised as decaf. This is a big deal if your on decaf for medical reasons.
Review
Here is the summary: According to Amazon emails: 1) Customer received the product on April 24, 2019;2) Amazon sent an email on April 25 that auto authorized to return and gave a UPS tracking number as Amazon return policy; 3) Then Amazon sent email and wrote the "UPS...
View full review
Review
Reason of review
corrupt business
Loss
$230
Tags
My husband ordered a gallon of liquid glass. Whoever delivered it (we were never told if it was Fedex or UPS or someone else) cracked the jug open really bad and thought they'd get out of it by sticking the jug into a white garbage bag, which was not evem tied shut in...
View full review
1 comment
You can probably sue in small claims court. Amazon should have your order still on file if you check out your orders---they keep a record of all of them over the years. When y...
Review
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Info on who I can contact on getting compensation for items destroyed as a result of defective item delivered
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
View full review
Review
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
View full review
Review
Amazon - Not getting what i ordered when they promise
Its not the first time I am a prime member and im sick and tired of not getting my stuff when promised why do I bother to pay for prime they always have an excuse they say order by this time get it tomorrow ha that's a joke im so tired of a company that continues to lie
Review
Cons
- Not getting my stuff on time
Reason of review
Problem with delivery
Preferred solution
Price reduction
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I am Linda John from Arizona. I do work for so many digital apps and exchanging digital currency. , Amazon Prime Refund Policy is very easy to get more help call on Toll Free ...