Amazon Reviews and Complaints
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32
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$3.1M
CLAIMED LOSSES
$4.2K
AVG LOSS
290K
PAGE VIEWS
What's your story with this company?
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Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Ease of checkout
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers. Based on his...
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94 comments
I am Linda John from Arizona. I do work for so many digital apps and exchanging digital currency. , Amazon Prime Refund Policy is very easy to get more help call on Toll Free Number +1-855-424-9807 https://www.optcustomerservice.com/amazon-customer-service-number.html
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Review
Service
Loss
$135
Amazon - Days gone ps4
long story short amazon ripped me off sold me days gone ps4 game that doesn't work when playing the game it freezes up and no sound they sent me out another game same thing so now I have 2 defected games I cant play when I called about asking to send me out a brand new game they got rude and nasty customer service was loud people screaming in the background said we refuse to help u anymore wow is that how u treat your customers so I filed a complaint with the BBB !!!!!
Review
Service
Reason of review
Damaged or defective
Preferred solution
send me a brand new game amazon can afford it so this problem doesnt get worse
Amazon making you use Synchrony bank cards - without your knowledge.
Amazon workers use Synchrony Bank card - they activate with out my knowledge
Review
Product
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Amazon - Billing service
Billing charge card I did authorize. Synchrony Bank taking money out my credit card.
Review
Pros
- Worker
Cons
- Works make you use synchroniy card
Reason of review
Access/ activation issues
Loss
$60
Preferred solution
Full refund
Tags
Featured
Amazon - Television advertisememt using "Ave Maria"
I was very shocked and appalled when I heard the sacred music of the "Ave Maria" song on one of your Amazon Prime commercials. This is a disgrace to the Catholic community, as this sacred song is used for our funerals and religious ceremonies. How dare you think that this would be an appropriate advertisement for your company! Why target Catholic and Christian people? I have an idea .. ban this song from this commercial and replace it with the "Hava Nagila" song. Lets see how that plays out with the Jewish community. Thank you and please remove this song from any future advertisements! Sincerely, Valerie W.
1 comment
Review
Pros
- Good service
Cons
- Bad advertisement on tv
Reason of review
advertisement
Preferred solution
Let the company propose a solution
Tags
Update by user Sep 12
Amazon wont acet my e-mail anymore
Update by user Sep 12
now I cannot receive your e-mail. what is wrong with all you people
Original review posted by user Sep 12
lousy customer service, wont mail me my credit card, however the are using my wells fargo cardReview
Pros
- Product
Cons
- Customer service
Amazon - Credit card
they keep pushing me to use chase, I do not want chase. I want to use Wells Fargo.. they do not want me to mail my credit card, said I need authorization from Wells Fargo..Wells fargo told me there is no problem.. Amazon would not accept this they are giving me the run around
Review
Pros
- Good products
Cons
- Lousy customer service
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Tags
CUSTOMER SERVICE I ordered two items, in April 2019 and because I used my debit card. They took my order; I gave my debit card number (which was already on the account did not go through) because I would not use the Synchrony Bank Credit Card. I made complain – I...
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Review
Pros
- I like products
Cons
- Charge card situation - i did order
Reason of review
Who gave authority to give me a charge card
Loss
$60
Preferred solution
I did not ask for charge card - retired got rid of the charge card
Amazon in Brooklyn, New York - Bad shipping practices
Terrible practice Amazon has to try and get you to subscribe to Prime. They purposely drag their feet sending out orders, hoping you subscribe. Always check EBay, Walmart and others before Amazon.
Review
Service
Reason of review
Problem with delivery
I ordered a product that the tracking status showed as shipped the next day. I never got the product. After about a week of misleading tracking notices from Amazon, I called Amazon and they agreed to re-ship the product. The so-called free 2 day shipping guarantee is...
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2 comments
Most likely the item you ordered wasn't eligible for Prime. I've had the eligible orders come late a couple of times and they have always offered a gift card as compensation for the delay.
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Review
Service
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution
Amazon CRIME Sucks
Amazon CRIME ! They are crooks. Signed up for 1 month free trial that said I can cancel anytime. NOPE! When I go to "my account" it says I am not a Prime member. However, there is a $12.99 charge on my credit card that indicates to me that I am. The box to insert my phone number for them to call me, will not accept the numbers. Also, I have tried and tried to delete ALEXA off my kindle and that is something else they have made impossible. My next step is to contact the Attorney General office unless someone can offer a better solution to get these CROOKS out of my life.
Review
Service
Pros
- Lots of stuff
Cons
- Prime membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13
Preferred solution
Full refund
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The Catholic community does not own the rights to this song. Anyone who pays for the right to use the music can use it.
That's like claiming no one can use Amazing Grace because it's in the hymnal at my church. If you don't want to watch the show, don't watch it, but you don't have ownership of the music.