Amazon Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
31
ISSUES RESOLVED
2.2K
TOTAL REVIEWS
$3.1M
CLAIMED LOSSES
$4.3K
AVG LOSS
290K
PAGE VIEWS
What's your story with this company?
Ask a Question About Amazon
Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Most of their products
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
As I am a first time customer with Amazon I got online, I found what I was looking for so I ordered the product, the rep talked me into a 2 day delivery. I said no I am not in a hurry, so then he tells me it was something they did for first time customers. Based on his...
View full review
Review
Service
Loss
$135
Amazon - Dump packages
Packages were dumped in lobby. Tenant expected to deliver for amazon. The drivers do NOT want to do there job. Prime delivery means pick up in lobby or outside of building. Amazon needs not to be in the delivery business.
Review
Service
Here is the summary: According to Amazon emails: 1) Customer received the product on April 24, 2019;2) Amazon sent an email on April 25 that auto authorized to return and gave a UPS tracking number as Amazon return policy; 3) Then Amazon sent email and wrote the "UPS...
View full review
Review
Reason of review
corrupt business
Loss
$230
Tags
My husband ordered a gallon of liquid glass. Whoever delivered it (we were never told if it was Fedex or UPS or someone else) cracked the jug open really bad and thought they'd get out of it by sticking the jug into a white garbage bag, which was not evem tied shut in...
View full review
1 comment
You can probably sue in small claims court. Amazon should have your order still on file if you check out your orders---they keep a record of all of them over the years. When y...
Review
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Info on who I can contact on getting compensation for items destroyed as a result of defective item delivered
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
View full review
Review
I like Kelly's advice, I will try it, eventually. I had been banned from reviewing, got it reversed (I like star wars, so I buy and review a lot of star wars items-never getting paid for it). Then a year or so later find out I'd been banned again, found this out...
View full review
Review
Amazon - Not getting what i ordered when they promise
Its not the first time I am a prime member and im sick and tired of not getting my stuff when promised why do I bother to pay for prime they always have an excuse they say order by this time get it tomorrow ha that's a joke im so tired of a company that continues to lie
Review
Cons
- Not getting my stuff on time
Reason of review
Problem with delivery
Preferred solution
Price reduction
I need the email address to the safe environment to appeal my reviewing privilege Dear safe community, I, John Lee, am 100% supporting your policy. In all, not just most, all, I give my unbiased, honest reviews, and to be confirmed it is within the guidelines, I asked...
View full review
Review
Cons
- Chinese sellers are deceptive and demand a 5 stars for a 1 star
Reason of review
Bad quality
Preferred solution
Full refund
Tags
Amazon - Used to have Prime, not anymore
Wife ordered a dress for our wedding using Prime. They delivered the wrong dress in the wrong size. She let them know and they re sent the same damn dress! WE ARE NOT PEOPLE OF GREAT MEANS AND THIS WAS HER WEDDING DRESS. Beyond pissed. Making it my mission to avoid Amazon in all aspects now. Dropping Prime, shopping small. This is my mission in life now. Bezos, I hope the FTC breaks you up into 100 different little unsustainable companies you twit. 
Review
Service
Cons
- Not the first time prime drops the ball
- Lies about free 2 day prime delivery
- Screwed up our wedding
Reason of review
Problem with delivery
Loss
$100
Tags
I wanted to try the "free trial". Upon waiting for verification (which is a pain in and of itself), my Credit Card was immediately charged $39.99. I was told to downgrade immediately to the individual account since it is NOT an option upon account creation. I did. My...
View full review
Review
Cons
- Deceptive advertising
- Unauthorized charges
- Lies about refund
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
Amazon Driver Steals Product
The wonderful thief that Amazon hired to deliver packages cut open my package and stole my hair product (pathetic). The thief drove away very fast when I yelled at he/she as they sped away in a large white pickup truck.
Review
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I am Linda John from Arizona. I do work for so many digital apps and exchanging digital currency. , Amazon Prime Refund Policy is very easy to get more help call on Toll Free ...