Amazon Reviews and Complaints
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23
Issues
resolved
1,658
Total
reviews
$750K
Claimed
losses
$1.3K
Avg
loss
200K
Page
views
What was your experience with Amazon?
Customers don't like
- Poor customer service
- No manager follow up
- Negative feedback not excepted
Customers like
- Product selection
- Most of their products
- Ordering online
Apparently Amazon did some business analyses and concluded that most of their customers pay for Prime for the great video options and not so much for reliable shipping. i, unfortunately, must be in the minority of us who have absolutely zero use for Prime vide's but...
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I liked
- Was good
I didn't like
- Usps for delivery
I live in a rural area where the post office closes at 1:30. When I get a notice that UPS is delivering my package (and I get LOTS of packages because I am an hour from a store) I assume it will come with Dave the UPS driver at 2:30. When it doesn't and I find out it...
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I didn't like
- Surepost
Most of the items I have ordered from Amazon have been fine and have arrived on time, however the last purchase I made was downright robbery and I don't understand how a company can get away with this. I ordered four placemats which were supposed to be oil and stain...
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I purchased ensure dark chocolate drinks from a third party seller. I received milk chocolate. I was authorized to return and received 1 shipping label. There were two boxes and combining would exceed UPS allowed weight. Seller refused to respond to me so Amazon itself...
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I liked
- After 15 years i deserve better
I didn't like
- Being called liar
I've complained many times about Amazon's shipping service, it's the worst in the industry. I demanded that Amazon only use USPS or UPS for my shipments and they have not honored that. I continually have problems with shipments being late or never arriving at all but...
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I liked
- I have used amazon many many times
I didn't like
- Shipping is the absolutely worst
after amazon deleted all my 10 years of reviews, 99% positive, no policy violations, i googled and found this was happening to numerous reviewers. the reason appears to be product sellers filing complaints against reviews that are negative about their products. this...
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I didn't like
- Amazon reviews stacked with sellers deleting bad reviews
Signed up for Prime and then placed two Prime orders to be delivered in two days. On the delivery day, received messages that delivery was “attempted” but failed. Huh? Never had this problem. Came home to find one item had been delivered after all in mailbox. Contacted...
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I was to have 2-3 packages delivered by Amazon Prime 2 day delivery today. Just saw that they say that the business was closed and they would deliver it tomorrow. THE ADDRESS IS A HOTEL OPEN 24-7. Oddly this notification came @ 1500 hrs the day of the expected although...
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I liked
- Prices
I didn't like
- Agreement with the usps the postal service sucks
Ripped off by Amazon
Very dishonest company. Beware of starting a seller account. They charged me for no sales even when the user agreement is ‘no sales, no fee’. Said they wouldn’t charge me but did without any notification. It is impossible to cancel an account. I had to cancel my credit card to stop the illegal withdrawals they made every month.
Called, emailed, chatted combined over 30 times. They cannot solve a problem. I have wasted hours on the phone, on email and via chat with Amazon a problem with an order. I purchased a treadmill with Amazon home services. My preferred time was not honored and there...
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Of course you can stop being a customer of Amazon. Just don't go to their site. If you really feel the need to order something online, go to one or more of thousands of online...