Amazon Reviews and Complaints
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Is this your company?
34
ISSUES RESOLVED
2.4K
TOTAL REVIEWS
$3.2M
CLAIMED LOSSES
$3.9K
AVG LOSS
300K
PAGE VIEWS
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Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ease of checkout
- Most of their products
Latest review first
- Latest review first
- Most helpful reviews first
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I have been an amazon customer since 2008 and have purchased many thousands items and have written just as many reviews of 4 stars or more. Those that I do not rate above three stars is due to quality or false statements made by the seller on the product being...
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Most Helpful
Review
Product
Amazon Website
Cons
- Could not find help on why all my product reviews were deleted
Reason of review
Product reviews been deleted
Loss
$1
Preferred solution
Let the company propose a solution
Amazon review in Gurgaon, Haryana: Cancel an oderlacha
874rs pay oder women LAcha cancel not retan payment
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$874
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon review: Be prepared to have your time wasted
They said an delivery attempt was made and that was a bold face lie.. they claim they couldnt get into my building but the thing is its an open building no security door at all.. then Im sitting here tracking the order all the way till it said my stop was next an them boom it magically said a delivery attempt was made and they couldnt get into the door... what a waste of time
Review
Pros
- Ease of checkout
Cons
- Terrible customer service
- No consequences for sellers
- Delayed shipping
Reason of review
Problem with delivery
Loss
$78
Preferred solution
For the time I wasted ordering this stuff and sitting around waiting for it I should get it free
Tags
Amazon review in New Lenox, Illinois: Don't buy, freezes up
My Firestick freezes up and kicks you out of the app you are using.
Review
Amazon has now missed 3 scheduled deliveries for a tv I originally purchased on Black Friday. For TVs and items that require a signature, you need a scheduled delivery which is a 3 hour window on a day you choose. Amazon has now missed 3 of those and about to miss a...
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Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon review: They don't last more than 2 years
I have an echo dot, 2 fire sticks and after almost 2 years, none of them work. The echo dot stopped working after a year we have to replace it with Siri. I have Amazon Prime and the fire stick on 2 TVs and both has stopped working. I have tried everything and I am frustrated.
Review
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I would advise anyone to refuse to buy from Markeplace (3rd party) sellers. Amazon allows these traders to advertise their goods on the website, to use Amazon's good name to get the trust of Amazon customers, and to get sales that would otherwise be out of their reach....
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Review
Service
Amazon Customer Care
Pros
- Range of products
Cons
- Customer service staff do not assist customers
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon review: Shippings dates seems to change- so don't expect a guaranteed delivery date
It's too bad that Amazon can't seem to get control of their shipping dept. When I ordered item it stated it will be delivered the next day and this isn't the first time. Waited all day, by 4pm I called Customer Service and they stated that the date of delivery was changed to 2 days later. I asked why I was not sent an email and they apologized but did not know why. I canceled and told them to credit my account. I will be going to town and find my item. I no longer can depend on Amazon for Items that I need right away. The prime membership was increased but their service was not - WHAT KNID OF BUSINESS IS THAT!!!!
Review
Service
Amazon Shipping Service
Cons
- Amazon guaranteed dates not honored
- Guaranteed delivery dates - changing the dates
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
Amazon review: If things are in stock they should say that if not do not say this
I had to call to cancel an entire order - very disappointed and then Camile said she said she had to check if she could cancel -- very tired of the run around when you are not honest and upfront with the customer
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$55
Preferred solution
Full refund
Amazon review in Grand Rapids, Michigan: Beware
enough said in details already left here.
Review
Service
Amazon Delivery Service
Be careful not to select Prime shipping if you have an Amazon Store Card
Was automatically signed up for Prime Membership which started recurring membership charges for 3 mos plus late fees on my Amazon Store Card. Card was paid off prior to membership fees, interest and late fee but now owe $49.75!! Trying to dispute it! Plan to close this card as soon as the charges are removed.
Review
Service
Amazon Prime Membership
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I wrote a 1 star review of "A Warning" by Anonymous in which I pointed out that the author kept (insanely) blaming the Democrats for everything the author doesn't like about Trump. I called and complained after they did NOT post my review, but were posting reviews dated a day later.
The customer service person said they'd get back to me. They didn't. I kept checking, and 24 hours later, my review was posted, but buried under about 20 newer posts. Today (which would be the second day of my post), I checked for my post, and IT'S GONE.
Clearly Jeff Bezos is directing what types of reviews get posted, and what kind of an average number of stars he wants to see for a variety of items sold by the behemoth. Obviously, he's courting the administration in an attempt to stave off the regulators coming at him. It's all just one big con.
Everything. The "new normal".