Amazon Reviews and Complaints
Is this your company?
34
ISSUES RESOLVED
2.4K
TOTAL REVIEWS
What's your story with this company?
Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Ease of checkout
Latest review first
- Latest review first
- Most helpful reviews first
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I have been an amazon customer since 2008 and have purchased many thousands items and have written just as many reviews of 4 stars or more. Those that I do not rate above three stars is due to quality or false statements made by the seller on the product being...
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Most Helpful
Review
Product
Amazon Website
Cons
- Could not find help on why all my product reviews were deleted
Reason of review
Product reviews been deleted
Loss
$1
Preferred solution
Let the company propose a solution
Amazon review: Don't expect real help from their customer service
After about half an hour wasted on asking a simple question, not understood by the robot, switched to several other "helpers," asking for more details, leaving off.. I give up! What happened to REAL Customer Service?
Review
Pros
- Fast delivery dates
Cons
- Unhelpful customer service replies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
19th October 2019 Amazon return On the 9th August 2019 I purchased ONE Asus Zen aio 27 inch computer from Amazon. I paid with my Master card USD 2,751.00 ( see a achment 1 ) Amazon sent the computer via UPS and it arrived 14th August 2019 ( see a achment 2 ) 15th...
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Review
Pros
- Nil
Cons
- Fraud by employee and thenbad customer service
- You tell lies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$816
Preferred solution
Full refund
Amazon review: Account deactivated stay away from they are crooks
Suspended from selling in June 2019 they are holding $ 866.12 for me sellers fees they owe me and will not pay me,they are crooks,stay away from,buy else where.
Review
Pros
- Competitive prices
Cons
- Customer service and policies
- Refusing to help
- Lack of customer service being helpful with problems
Reason of review
Money owed
Loss
$866
Amazon review: Supervisors will LIE to you, and no one seems to care about what you had to deal with!!!!
What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a
Review
Service
Amazon Customer Care
Pros
- Cust service was friendly despite lacking service
Cons
- Kept saying sorry with no emotional backing
Reason of review
Poor customer service
Preferred solution
I would have like to have been at least compensated $20 For all that I had to deal with for this one transaction And what I was told by a supervisor which was not true And now the Christmas surprise for my sister is no longer a surprise!!!
Tags
Up until now loved Amazon. Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped. Put in the name and address (do not know the recipient), got the "modified address" pop up and accepted. Delivery driver calls, no street #,...
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Review
Reason of review
Poor customer service
Loss
$75
Preferred solution
Edit shipping address. Cancel and refund duplicate item.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I ordered two new Fire HD10 tablets. One was for my mother who loves to read and the other was for me. The reason I got both was because Amazon.com has a sale where it was 5 payments of $20. The tablets were delivered to the wrong address. The delivery driver took a...
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Review
Product
Amazon Fire Hd Tablet
Cons
- Lack of customer support
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
Amazon review: If your package is delivered incorrectly complain
My package was delivered BUT I had to search for it and found it in the side of the road. Dirty and wet. What’s going on?
Review
Service
Amazon Shipping Service
Amazon review in Alpharetta, Georgia: Charg
Refund for unknown charge help
Review
Amazon review: Fix your store
the Rite Aid store in Poway closed and nobody missed it. Now the Carmel Mountain store is acting just like the Poway store. My guess is that sore will close too. rite Aid, we are telling you, your service is terrible. Why can't you fix it?
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever sell on amazon
I would like to know why Amazon is allowed to keep sellers money without EVER RETURNING it back to the sellers. I was sent a notice from Amazon on 10/31/2018 due to "You currently may not sell on Amazon.com because you are offering items that MAY be inauthentic". This was on something that was NEVER sold. I am a small business owner and I do not think it is fair for them not to return my money in the amount of 3756.04.
Review
Cons
- How they kept my 3754 as a seller never to return it
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Welcome to the club! David R.