Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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Amazon - Black Friday Deal Nevr shipped
Amazon offers free 2nd day shipping. On Cyber Monday Nov 26th I ordered 99.00 Bose Head Phones for 49.99 for my Daughter for the holidays. There was no indication at the time of the order that the Item was out of stock. "Two Weeks" and they still have not shipped the order. The Customer Service team was useless in letting me know when the Headphones would be back in stock and would ship.
Company wrote 0 private or public responses to the review from 16 hours ago.
Product
I liked
- Variety of products
- Price
I didn't like
- False guarantees
Our neighbor watched as one of their "delivery" people threw our package onto the middle of our front porch, pulled out his phone and did a cute little dance as he was filming or taking a picture of the box in plain sight of anyone walking down the street. After the...
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Company wrote 0 private or public responses to the review from 17 hours ago.
Amazon - Gift Cards - A scam
I would strongly recommend to all to NOT BUY Amazon Gift card. They are non-refundable and is not easy to find the fine print. They are an unscrupulous company.
Company wrote 0 private or public responses to the review from 1 day ago.
Me too! Just today I go into my Amazon account to find out Ive been banned from leaving reviews. Heres the f'd up part...I have rated everything 5 stars, and all of my reviews are POSITIVE! So whats up with that, AMAZON? Seriously? And they wont tell me why either! It...
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Company wrote 0 private or public responses to the review from 1 day ago.
I have been a prime member for many years and over the past year, "guaranteed" delivery dates have proven to be completely meaningless. This past month, out of about 8 orders, 6 have been late beyond the guaranteed delivery date. When I contact customer service, they...
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Company wrote 0 private or public responses to the review from 2 days ago.
h.kitchener
Amazon's once-vaunted two day shipping is fast becoming a joke. The reason seems to be the methods they now use, in order to cut costs, to deliver your packages. They may send...
Product
I liked
- Diversity of products
I didn't like
- Prime shipping times
- Receiving used products when i bought new ones
- Customer service
In south Florida Amazon delivery is BS nothing is arriving on time and you get a text saying they tried to deliver but couldn’t. How is that possible considering I do not live in a gated community??????? I am sick of this and it’s seriously stressing me out as I have...
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Company wrote 0 private or public responses to the review from Dec 08.
Rachel
I live in Memphis and this just happened to me today. The package was supposed to be delivered on the 6th no less. What's even more funny about this is I was in my kitchen and...
Brenda Terpstra
I just had the same thing happen. On my tracking information, it said that all my Christmas packages were sent back to Amazon because "customer refused delivery." However, the...
I am making attempts along with the option of resetting password. The problem 'occurs' when the REQUEST for verification of an expiration date of an old credit card ....9787 no longer active and destroyed is being asked. I DO NOT have this old expired information. In...
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Company wrote 0 public responses to the review from Dec 07.
Product
As with others, I was blocked without even being told exactly what I had done. I have not written any bad reviews because I got some really good items. I got the standard we have found you guilty without a trial or even being told exactly what I did. Really! You don't...
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Company wrote 0 private or public responses to the review from Dec 07.
Amazon's arbitrary refusal to publish my review
Yesterday, 12/05/2018, I wrote a vewry positive review on Amazon about a very pretty rug I had ordered. Amazon refuses to publish this review, and the customer service reps I've contacted have told me they're not allowed to say why this is happening. I only review a product once a month, and I always follow the guidelines. I don't understand why Amazon is doing this.
Company wrote 0 public responses to the review from Dec 06.
I started out just trying to find what two Prime video charges were on my CC. There just was no way to do it using drop downs or search. I called and spoke with a Amazon customer service person and they directed me but there was no info available. Why is it so hard to...
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Company wrote 0 public responses to the review from Dec 05.
Amazon Corporate
Of course we can do no wrong. We are the gods of online ordering and video streaming. Tremble at our might mortal!
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It’s a huge problem they really need to get a handle on!! I was banned for no reason. I had to appeal twice before a human reviewed my case and reinstated me then two weeks la...