Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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Today is March 23rd I was expecting my printer to be delivered from Amazon today. I did not get my package..so I checked my order and tracking and it said it was delivered and ready for pick up. What does that mean?..So I called amazon customer service. The agent said...
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Product
I can't believe this company behemoth actually destroys people's potential of making book sales and money but instead removes the reviews and won't tell you why!!! I wrote a memoir about my life, which happens to be a very unique story. Not just my words but the words...
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I liked
- Prime
- Products
I didn't like
- Removal of organic reviews of my book
- Unhelpful customer service replies
- Being stuck with a useless product
Amazon - Morracin Oil shampoo and conditioner
We ordered the shampoo and conditioner. It cost around $77 and my wife uses it all the time. We bought some on Amazon and found out that it is a knockoff. I believe Amazon has discontinued it, but buyer beware.
Amazon - Delivered my package to neighbor
My sister in law ordered us a bunch of stuff as a house warming gift. We never got it, so she called and asked for a refund. Re-ordered the package, and still didn't get it. My neighbor is never home, she works 60 hours a week. Finally 2 weeks after "delivery", my neighbor catching me taking my dog out and said she thinks she has our packages.. what do ya know, all the 3 boxes with double the merch! Hey Amazon, Check the actual house numbers on the mailboxes instead of relying on Google maps to take you in front of the correct house!
Amazon - Scam, scam,scam
A few weeks ago I ordered some cotton tops. They sent me some cheap nylon tops instead. At least return was easy. A few days ago I ordered a leave in hair conditioner. Instead of the original one they sent me the much cheaper imitation, admitting even in the shipping confirmation that I was getting the fake product. I contacted Amazon and according to their site the product cannot be returned because it is flammable. Are they selling a dangerous hair product? Can they overcharge me without consequences? are they allowed to ship flammable products, and I am not? This feels like a real fraud to me.
I didn't like
- Refund not received
Amazon - Phone Calls
I have received two called stating that my account has been successfully charged $299.999 for Amazon Prime subscription. Are you aware of such calls to customers? This is alarming.
Product
Amazon - No Rush Reward
Amazon fools customers. Amazon No rush Reward allows you to use only $ 5 of prizes. You are not able to use all of your no rush prizes. This goes to the shipping fee, even though you are a Prime customer. After all, nothing changes.
I didn't like
- Dishonesty and complete lack of integrity
Amazon - Can't sign into my account
Tried several times to sign into my account. Sent an e-mail and they said they would cancel my Dunken Donut coffee shipments. I never ordered coffee from them. I called and the girl who couldn't even speak English told me I changed my name. I told her I had this name since I was born. She said someone hacked into my account. Nice Amazon.. I will be canceling my account as soon as I can get in to see what's going on.
Product
Amazon - Shipping has gone down hill
I don't know what's going on with their prime shipping but its really gone down hill especially since they started using their own shipping as the carrier. Half of the orders I've placed the last few months have been late and not 2-day shipping and I don't live in the boonies.
Product
I buy a lot from Amazon but I'm getting more and more concerned at the obvious fake reviews I've been seeing. Reviews where none are verified buyers and there are multiple reviews from the same people. Here's one example:...
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