Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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I needed a special tool, to finish the engine work on my wife's truck. Another website offered the tool for five dollars cheaper than Amazon. I foolishly opted to order the more expensive version of the same tool from Amazon, as I didn't recognize the name of the...
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Company wrote 0 private or public responses to the review from 5 hours ago.
I didn't like
- Poor delivery service from amazon
- That they steal from their customers
Amazon - Won't price match their own website. Item I purchased not even delivered.
I bought a X-mas gift for my nephews and nieces from Amazon. 6 days later the same item was $50.00 cheaper on their on website. I had not even taken delivery of the package. I called and Amazon refused to lower it to match the current amount. Never again Amazon. Fooled me once.
Company wrote 0 public responses to the review from 2 days ago.
I ordered 20 items on Amazon only 14 of the items were delivered correctly the others were marked as delivered but they were not . In the spand of 3 days they managed to lose every package that was supposed to be delivered in the three days one of the packages even had...
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Company wrote 0 public responses to the review from Dec 11.
h.kitchener
If you go to each item or order's tracking at Amazon you can find out who was supposed to deliver the packages. Odds are, that the USPS was involved as the end delivery agent....
Product
Amazon - Black Friday Deal Nevr shipped
Amazon offers free 2nd day shipping. On Cyber Monday Nov 26th I ordered 99.00 Bose Head Phones for 49.99 for my Daughter for the holidays. There was no indication at the time of the order that the Item was out of stock. "Two Weeks" and they still have not shipped the order. The Customer Service team was useless in letting me know when the Headphones would be back in stock and would ship.
Company wrote 0 private or public responses to the review from Dec 10.
Product
I liked
- Variety of products
- Price
I didn't like
- False guarantees
Our neighbor watched as one of their "delivery" people threw our package onto the middle of our front porch, pulled out his phone and did a cute little dance as he was filming or taking a picture of the box in plain sight of anyone walking down the street. After the...
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Company wrote 0 private or public responses to the review from Dec 10.
Product
Amazon - Gift Cards - A scam
I would strongly recommend to all to NOT BUY Amazon Gift card. They are non-refundable and is not easy to find the fine print. They are an unscrupulous company.
Company wrote 0 private or public responses to the review from Dec 10.
Product
Me too! Just today I go into my Amazon account to find out Ive been banned from leaving reviews. Heres the f'd up part...I have rated everything 5 stars, and all of my reviews are POSITIVE! So whats up with that, AMAZON? Seriously? And they wont tell me why either! It...
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Company wrote 0 private or public responses to the review from Dec 09.
Pat
Same here....I am cancelling. Walmart has 2 day free ship and same stuff and same prices or LOWER! And Firestick freezes up so much, along with streaming, screw that. Has gott...
Kelly0000
It’s a huge problem they really need to get a handle on!! I was banned for no reason. I had to appeal twice before a human reviewed my case and reinstated me then two weeks la...
I have been a prime member for many years and over the past year, "guaranteed" delivery dates have proven to be completely meaningless. This past month, out of about 8 orders, 6 have been late beyond the guaranteed delivery date. When I contact customer service, they...
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Company wrote 0 private or public responses to the review from Dec 08.
h.kitchener
Amazon's once-vaunted two day shipping is fast becoming a joke. The reason seems to be the methods they now use, in order to cut costs, to deliver your packages. They may send...
Product
I liked
- Diversity of products
I didn't like
- Receiving used products when i bought new ones
- False advertising about ship times
- Prime shipping times
In south Florida Amazon delivery is BS nothing is arriving on time and you get a text saying they tried to deliver but couldn’t. How is that possible considering I do not live in a gated community??????? I am sick of this and it’s seriously stressing me out as I have...
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Company wrote 0 private or public responses to the review from Dec 08.
Rachel
I live in Memphis and this just happened to me today. The package was supposed to be delivered on the 6th no less. What's even more funny about this is I was in my kitchen and...
Brenda Terpstra
I just had the same thing happen. On my tracking information, it said that all my Christmas packages were sent back to Amazon because "customer refused delivery." However, the...
I am making attempts along with the option of resetting password. The problem 'occurs' when the REQUEST for verification of an expiration date of an old credit card ....9787 no longer active and destroyed is being asked. I DO NOT have this old expired information. In...
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Company wrote 0 public responses to the review from Dec 07.
Product
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Amazon's once-vaunted delivery service is now a mere shadow of what it was. They rely on delivery companies like FedEx and others to make the deliveries in the time-frame as p...