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I am a seller. Amazon makes a ton of money off of me.

Every time I contact seller support, they can't understand or provide an answer. I SPELL EVERYTHING VERY SLOWLY. They have repeatedly told me to violate Amazon policy, which of course I refused to do. When I asked how to lodge a complaint, I was told there was no way to do so.

Finally she told me to send a letter to SHATTEL WASHINGTON. I asked repeatedly. I had never heard of a town by that name. I asked repeatedly for her to spell it.


SHE DIDN'T KNOW HOW TO PRONOUNCE THE COMPANY HEADQUARTERS!!!! How sad that customer service sinks to another low.

Product or Service Mentioned: Amazon Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Greenville, South Carolina

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Completely agree