0 comments
1.4

I returned an item, I printed a prepaid return shipping label, when I received refund, seller deducted $3.89 from proceeds. They never told me I need to pay return shipping, they never mentioned that they can deduct any sum for shipping without my consent.

The item is Prime eligible, I dont know why it was sent by seller and took so long.

I also bought same item same color same size before but shipped by Amazon.

I already told seller that I wanted to cancel order. But they said it was already shipped. They told me when recd , just use Amazon prepaid return label to ship back item.

But after I shipped back they deducted shipping charge. I have emailed them many times, they kept blaming this has nothing to do with them.

They says Amazon take care of everything. They cannot control it.

User's recommendation: Unethical seller.

Preferred solution: Full refund.

Location: Foxborough, Massachusetts

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