I returned an item, I printed a prepaid return shipping label, when I received refund, seller deducted $3.89 from proceeds. They never told me I need to pay return shipping, they never mentioned that they can deduct any sum for shipping without my consent.
The item is Prime eligible, I dont know why it was sent by seller and took so long.
I also bought same item same color same size before but shipped by Amazon.
I already told seller that I wanted to cancel order. But they said it was already shipped. They told me when recd , just use Amazon prepaid return label to ship back item.
But after I shipped back they deducted shipping charge. I have emailed them many times, they kept blaming this has nothing to do with them.
They says Amazon take care of everything. They cannot control it.
User's recommendation: Unethical seller.
Preferred solution: Full refund.
Location: Foxborough, Massachusetts
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