State: Redbridge Product: Amazon Gift Card Clear all filters (1 of 76 reviews match)
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Amazon - Gift Card Review from Woodford Green, Redbridge

I received an amazon fire stick and sufficient gift cards to cover one years subscription to amazon prime as a Christmas present from my family, i loaded the cards into my account expecting them to be used after my free months trial to pay for my first years subscription. However money was charged to my credit card and when i queried it with customer services was told that gift cards cannot be used in these circumstances. I explained that i had found no mention of this restriction on their website or in the terms and conditions relating to gift cards and was extremely unhappy with my credit card being charged when there was sufficient funds in my account. Iwas told the company had made a"business decision" to impose this restriction and there could be no exceptions. Realising i would not get any satisfaction i registered a complaint but i am not holding my breath fot a favourable outcome
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Review
#796192 Review #796192 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Poor customer service