Amazon Questions and Answers
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When I'll get my refund .
I have ordered a pair of puma incite fs women running shoe but size was big so I refund it to Amazon. After few days i did not get refund and tried calling Amazon customer care but they did not respond in a proper way .
It is amount 2249 Indian rupees .
I want my refund asap and inform Amazon higher level authority to take action against the customer care executives . Otherwise I'll go to higher level .
What Now?
My order # was 9400-10****-94898-73****, my name is Edwin c. Danley, your records show delivered, but no delivery was made.
This has happened twice.
What now? Thank you, Edwin
What do I do if UPS says my return shows Amazon received it but Amazon doesn’t show that
I returned 18 items on June 16, 2022 but Amazon does not show that. UPS shows Houston received the box. Thank you
How can I return an unopened kit?
I made a mistake in purchasing 2 kits instead of one. Neither one have been opened. They are still wrapped in the double plastic cover.
I accidentally put my account on hold but if ordered something before my account was on hold will I still get my packages?
Account on hold because I accidentally bought something and was wondering if is would still get my packages after my account being on hold.
Do I have Amazon Prime?
I’m trying to do a free trial with Paramount + but I’m getting a fail error and to contact you all. So I need to know if I have Prime TV.
No
I don’t know password I try to make a new accreditation with my number but I can’t please help me I need make new account I for got passwords I use myrnagarcia1999@***.com but don’t work
When you are going to pick up my return
Return was supposed to be picked up on 24/07 between 7am-7pm, it was not, when I called the agent number provided by Amazon by sms, the rude reply- I have no information
Why is it taking so long for my packages to arrive
My wife wanted to know about 5 things she bought and it says it's supposed to arrive today but hasn't yet if you can get back asap that'd be great
Why am I getting charged?
From the 4th month till now I’ve been getting charged. I don’t recall subscribing at all. I’d like a refund or an explanation.
Refund
I would like someone to call me. I do not want to talk to a robot. I don’t have anything else to say.
ordered a package and it’s going to the wrong address. What can I do?
I ordered a package and it’s going to the wrong address. What can I do? I want to get the address change before it’s ship out
A package I ordered said delivered but was never located.
Never received package after it said delivered order number- 114-499****-258****. Please be of assistance in this situation. Thanks
My order
Hi, I ordered may 20, but I am still waiting for my order.. please let me know when they gone shipping my order/ thank you
How do I change my last name
I recently divorced and my last name has changed from Reba Claunch to Reba Bain. Please change. Thank you
Trying to cancel a order.
Got a message about a laptop being delivered.i didn't order this item and I don't want it they also used my info to do this.cancel the item.
Why do you continue to use Fedex
Why do you allow your 3rd parties to use Fedex? They are simply the absolute worst carrier from *** Nothing ever arrives on time if at all, they have horrific customer service where they seriously lack any honesty.
They have lost one package this week and claim they delivered another and then it was delivered to someone else somewhere else so a product I bought and paid for through Amazon is in the hands of someone else at my expense.
I will continue to purchase from Amazon however after getting burned twice I will check with your 3rd party sellers if they ship with Fedex I will go to another seller that uses a different carrier and they will have my business for that item or product. Amazon needs to very seriously look into the chronic never ending problems with fedex and they bad name they ultimately create for you, and seriously consider telling 3rd parties they cannot sell through Amazon if they ship with Fedex
I don’t receive my order
I ordered two orders and they said 6/20 I get my order but not yet o found running late one order is motor speed and controller cost 36,97 and second order electric motor brushed 250w cost 45,50
Wrong address for my delivery
You sent a picture of my delivery and it was not my house. So your delivery person put my stuff at the wrong home, how are you going to fix this???
New cell number on my account
I can log in to my account but then it sends me a notification saying they sent a notification on to one of my old cell number that I don't have anymore how can I change it when it keeps sending it to the same number that I can't change it I just want to change the number on my account to my current cell number can you help