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I have a stress fracture on my right foot. I ordered a new

BraceAbility Short Broken Toe Boot | Walker for Fracture Recovery, Protection and Healing after Foot or Ankle Injuries (Small).

I ordered this because it was half the price the hospital would charge.

I'm sure I don't need to express how urgent this was to get.

It arrived today!!!

#@$%& the boot was used!!! Not just used but covered in dog hair. Guess what I'm allergic to.

Yes Dog HAIR and DANDER!!! You can't even imagine that feeling.

The packaging was already opened the pieces out of their original smaller bags. The straps to secure it were tangled together. I'm sure BraceAbility didn't sell it to you in this condition. And if they did, this situation does not reflect well on either business.

And the last piece is I should be able to order product from you and be confident it has not been handled by others, especially something that was in the home of someone else.

I'm also in the high risk group to get covid.

I have no words to decribe how this has had an affect on me. I'm truly sickened

Amazon Pros: Ease of use.

Amazon Cons: Sometimes things are not what they should be.

Location: Durham, North Carolina

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