They were helpful but my problem wasnt solve Im not understanding why my payment is being decline I use my credit card every day to purchase stuff from Amazon same card, but their payment won't go through I have funds on my card I use the same card for everything but all of a sudden it won't go through to my prime video channel it works for star and bet+ they to me to cancel my membership, and It's still saying my prime on hold cause the payment won't go through I have been making my payments for years with my card what's the issue here I purchase stuff all day with this card now its saying they won't accept my card for prime I need a different card which I don't have, so I guess no more prime video for me, I'm very upset about this. Payment went through but they refund it why

User's recommendation: Be careful.

Location: Stockton, California

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