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I'm eligible for the discounted Prime membership and I've uploaded a picture of my EBT card numerous times. Picture quality is good but it keeps saying there is a problem.

They drafted my payment yesterday and then sent me an email saying they canceled my prime membership because of some problem with verifying my eligibility. The Amazon site does not allow different options to verify eligibility. It only offers the option to upload a picture of your card, which I have done at least 10 times already. I can't resolve a problem without knowing exactly what the problem is and I tried to reach your customer service yesterday and after getting hung up on 4 times, I gave up and now you can definitely cancel my membership and give me my GD money back.

No wonder that moron can afford to go to space.

Shady af thieves. Amazon is a joke and I'm done with it.

Location: Kingwood, Texas

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