Reviews in Bensalem, Pennsylvania
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$4.7M CLAIMED LOSSES
7.4K TOTAL REVIEWS
420K PAGE VIEWS
61 ISSUES RESOLVED
Can't get onto my account. Says password is invalid. We are seniors on a low fixed income and cannot afford to charge items. My husband forgot this - he is in his 80s. Please cancel our Prime membership, and cancel our Amazon credit card . Thank you Marilyn Handler
Ordered through amazon and never received product
I never received this order and they refuse to refund or send a replacement. I am a long time Amazon customer and this is the first time this has ever happened to me. This outfit is a third-rate outfit with just lousy customer service. This is what happens to when you subcontract your customer service to India. They don't have a clue. Don't ever and I mean ever buy from these people. forget these people they are not very bright and they certainly could care less about the customer and making good on mistakes they made. I am contacting the BBB as well.
Amazon Customer Care
Reason of review
Poor customer service
Amazon Echo Review from Bensalem, Pennsylvania
I requested an invite to purchase the Amazon Echo. I requested it before April 7th, the request deadline/cutoff Amazon set to still receive the $99 promotional price. I received my invite on April 21st but Amazon is charging $149. They are back-peddling, claiming that not only did the invite request have to made before April 7th, but the invite also had to be received by April 7th. This is NOT what they advertised before the April 7th deadline (see photo). They lied and it leaves a bad taste in this customer's mouth.
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