Simple. I'm a college student. Came back for Christmas. Finally free from final exams and decided to order something off of Amazon for my brother. I ordered YuGiOh cards this past Saturday, the 21st. THE F*CKING PRINT SAID IT WOULD ARRIVE BY THE 24TH. THAT'S THE ONLY REASON I ORDERED IT. IF I KNEW IT WOULDN'T ARRIVE BY TODAY, I F*CKING WOULDN'T HAVE BOUGHT IT.
Called Amazon up. They put the classic English-limited representative on the phone with me. Could barely understand what he was trying to say. Explained my situation to him. He tried calling some UPS place. Apparently gave up and then gave me their phone and told me to "call them yourself". Somehow, a representative came onto the line so it was a three-way phone call with the UPS place and Amazon. I started talking to the UPS representative. She couldn't help me, saying I should seek help from Amazon. I told her I was calling them at the moment and they told me to call UPS. I hollered for the Amazon guy only to find that he hung up the phone. F*cking coward.
And that's my RETARDED AMAZON F*CKED UP CHRISTMAS STORY.
Tl;dr. Amazon does not ship my Christmas item in time, destroying the heart and wishes of my dearest brother. And their customer service is beyond horrendous.