Update by user Feb 10, 2014
I contacted the issuer of my charge card and they resolved the problem.
Original review posted by user Feb 08, 2014
0n 02-07-2014 I placed an order totaling $42.88 with Amazon for 4 items.They charged me twice initially for $42.88 and then 5 hours later put a 2nd charge thru for $10.95.That made the total amount come to $53.83 for a $42.88 purchase.I called their customer service department and spoke with Raquel,she attempted to explain that the first charge was not actually a charge.I didn't buy that as I had a notice from my credit card company that 2 purchases had been made on my credit card.She then transferred me to Joel W. and he told me that the first entry was just an authorization and not a charge like the credit card company had advised.I checked with my credit card company and they again advised that 2 purchases had been made against my card by Amazon.com.I have made many purchases over the years from Amazon.com and until recently I had been very satisfied with them.I will now do business elsewhere due to their trying to nickle and dime me in hopes that I wouldn't notice the 2nd charge.
Monetary Loss: $11.
Location: Guymon, Oklahoma