State: Ontario Product: Amazon Home Delivery Service Clear all filters (1 of 5 reviews match)
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Order placed with Amazon dec.12/18 through a new signup prime account. No contact for a week. Called customer service today Dec.17/18- Level -1 order cancelled and account was on hold. I was told to create a new account. Not an option and asked to speak with a...
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1 comment
h.kitchener
#1614595

Sounds like a problem with your payment method, eg., credit or debit card method. Perhaps there is a problem with this altho you are rather circumspect in why, exactly your account is "on hold." For what reason? There is a reason code for this and Amazon should have told you the reason for the hold.

Review
#1426280 Review #1426280 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Cons
  • Lack of customer support
Reason of review
Poor customer service
Preferred solution
Nothing