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3.3
Details
When Amazon used UPS or FedEX my packages were always on time in the 2 day window. Now that they bought a bunch of short vans and filled them with idiots and degenerates everything is late and when it is delivered my packages are left in the snow or rain. Some how this...
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1 comment
Anonymous
#1761290

Completely agree about Amazon. Have had multiple private vehicles with out of state plates (not even the little blue van that at least has Amazon signage).

The drivers of these cars dump the package and peel out of our driveway. Also recently found that their concierge service is not what it used to be. They will not make it right when an item is received broken. Even if the web site indicates many of the same item is available they will not honor the prime shipping (which I pay for through my membership) that I used on the first order that came broken unless the replacement 3rd party seller offers it.

So they’ve become a pretty rigid company that does not empower their employees to pick up the shipping tab to replace a broken item that I already paid prime membership to have delivered quickly. The reps’ hands are tied.

Spent an hour on the phone and spoke to 3 levels of customer service. Now have no item and am completely turned off of Amazon.

Review
#1678678 Review #1678678 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
Amazon Delivery incompetence is at mind-boggling levels. I had two orders coming from Amazon to my business. It was for my business, not personal. I told them we closed at 4 PM. We're not open Sat & Sun. I even put a sign on the door telling them that. Still my 1 order...
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Review
#1589738 Review #1589738 is a subjective opinion of poster.
July 13 2019, I have finally ended my membership with Amazon! Is anyone running their logistics division? Whenever an expensive is supposed to be delivered it gets "lost". Except after going through 5 different customer service reps who repeat the same B.S. and asking...
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Review
#1586674 Review #1586674 is a subjective opinion of poster.
Service
Amazon Membership
Reason of review
Return, Exchange or Cancellation Policy

Update by user Dec 11, 2018

Oops! It was not an amazon delivery guy, it was just my retard brother. Looks like I'm just a dumb *** after all.

Original review posted by user Dec 10, 2018

Our neighbor watched as one of their "delivery" people threw our package onto the middle of our front porch, pulled out his phone and did a cute little...
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Review
#1420260 Review #1420260 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery
Tags
  • horrible delivery service
1.9
Details
An item I ordered was delivered on time, however when the Amazon delivery person delivered my package, and I witnessed this myself, the delivery person parked in front of my house, exited their vehicle walked halfway up my front lawn and literally chucked the package...
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Review
#1168776 Review #1168776 is a subjective opinion of poster.
Service
Delivery Service
Cons
  • Unacceptable
Reason of review
Problem with delivery

Amazon review in Cleveland, Ohio: Bull *** kindle fire 7 with alexa

3.0
Details
Bought two kindle fires 7 for grandkids in December 2016 grandson loved it played on it every day the device seemed to have a little trouble with charging port but assumed that was do to kid proof case read a lot of complaints about this case now seven months later tablet won't charge at all contacted Amazon was told this tablet only has 90 day warranty told them thats bull I have purchased six fire tablets over the six years I've shopped on amazon and they all had one year warranty s was told well this one only has 90 days wth the money I have spent on their products is high the look on my three year old grandsons face is heartbreaking because it is broke did some research and it seems a lot of fire tablets are having port problems Amazon you need to stand by your products shame on you you make billions and back up your products I was offered a 20 percent discount on buying a new one wow very generous of you .as you cant tell I'm very disappointed in Amazon and so is my grandson Amazon you suck consumers watch what you buy be warned ,Marygrace DeSmith long time Amazon customer no more
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Review
#1073835 Review #1073835 is a subjective opinion of poster.
Product
Amazon Tablet
Reason of review
Warranty issue

Hirts and Amazon will rip you off

1.0
Details
Neither Amazon or Hirts Nursery can figure out what their return/refund policy is on dead plants. I ordered and then received ten 4" Boston Ivy plants that where delivered over 2 wks. ago. Upon delivery I promptly opened the box and the potted 4" plants looked... weak. I planted and watered the plants the same day, there where no return instructions or planting instructions with the shipment. Four days later the plants where dead. I called Amazon told them about my problem -Amazon said that they would contact Hirts and Hirts, would have 2 days to reply/respond to the problem (turns out Hirts did not). Almost 2 wks. later and 4 more phone calls (of which I was told 3 times there would be a replacement of product or refund) I discarded the shipping box and 10 planting pots. AS OF TODAY Amazon changed their position- Amazon told me I HAD to now dig up the 10 dead plants and ship them back to Hirts- and see if I could get a refund from Hirts. When I checked Hirts web site (which is a Co. Amazon is representing ) Hirts has NO return policy posted under returns. See: hirts.com After all the time and inconvenience this has cost me I would have been better off going to Home Depot Wal-Mart Sears etc. Where the employs can clearly speak to you, and tell you what the policy is. Where the costumer is treated with respect. Check Better Business Bauru Rating of : F. http://www.bbb.org/akron/business-reviews/florists-retail/hirts-greenhouse-and-flowers-in-medina-oh-190612653
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Review
#538494 Review #538494 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution

Got screwed by Amazon

Amazon has closed my seller account and is holding over $9000 of my money because they said that I did not fulfill my orders in a timely manner. The fact of the matter is that I ran out of cash flow to purchase the product that the last 7 customers ordered from me for this simple reason.....Amazon did not disperse MY MONEY to MY BANK ACCOUNT on October 26th as my back office stated. Suddenly the date was moved to Nov 3rd on October 26th. I had to reimburse the final seven customer orders their money because of this and my sudden lack of cash flow to fulfill these orders. I have 100% feedback of over 100 orders and all of my customers have been satisfied up till now. Please can someone help me out here. Amazon has shut me out and is going to hold my money for 90 days. I am a good seller for God's sake and find this a horrible way to be treated by this company. Domenic Cerasi of PA. gamester@gmail.com
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1 comment
Anonymous
#564589

This person who wrote the complaint about Amazon is an *** who is trying to pose as me because I kicked her off of my website for being retarded. I have no complaints about Amazon, and they have never kicked me off their platform or held any of my money.

Review
#355463 Review #355463 is a subjective opinion of poster.
Product
Amazon Account
Loss
$9000
Tags
  • timely manner

Got kicked out of selling on Amazon

After not being able to secure a teaching job due to work related problems, I turned to sales. I've been selling items through mailorder for years selling DVD's and used video games, and have never had issues apart from the PO destroying a package and refusing to take responsibility. I have sold on Amazon for years, and just got kicked out of selling because of an unfair negative feedback. A new customer to Amazon made her first purchase with me, and I refunded her entire order because I noticed the movie she ordered was a promo disc. I sent her a detailed message as to why I refunded her order. She asked me several questions about how her money would be refunded to her credit card, and I explained every step of this in plain English to her. When she was assured that her credit card had not lost her $8, she then promptly left me negative feedback (including poor customer service, no communication, and poor shipping time). Amazon upholds her right to leave unfair feedback, and I could do nothing about this. The final straw: because the item turned out to be a promo disc, I was banned from selling because promotional items are not for sale. End of Story, and end of my relationship selling on Amazon. SERIOUSLY??? I refunded this customer's entire purchase because I didn't realize the item was a promo when I stocked it, and once I caught the mistake, I had no intention of selling it, otherwise I would have sent her the %$&$ disc and she never would known the difference. But now I am banned because I tried to stop the sell of a promo disc and gave this customer all of her money back? As of right now, I am still within the window of delivery for that transaction, but yet she leaves me poor feedback for shipping time? I answered every question she had through Amazon messaging, but she leaves me poor feedback for communication? I gave her a complete and instant refund, but she leaves me poor feedback for customer service? Amazon obviously does not care about small business sellers. I do this for a living, I feed family of three, and now this. I am devastated, and this is to put it nicely.
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Review
#351666 Review #351666 is a subjective opinion of poster.
Service
Amazon Customer Care

Contact Amazon Customer Service

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P.O. Box 81226
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Phone:
(866) 216-1075
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Amazon and their partner vendor Discount Jungle ADVERTISED NEW ITEM, BUT SENT REFURBISHED

We ordered a Remington Razor advertised as NEW. Amazon's vendor DiscountJungle.com sent a Factory Serviced unit. This is illegal in Ohio. Discount Jungle Reviews on Google show many complaints where NEW merchandise advertised but Refurbished shipped. Amazon would not respond as to why Amazon allowed this to continue without stopping this for all of their customers, though they refunded me. If this happens to you, please contact the Attorney General's Office for the State of Washington where Amazon is located, or contact me. Amazon is a good company, but with a weak tolerance for correcting bait and switch patterns that are brought to their attention. So let's help change this for Amazon and keep the internet fair and honest. Joe Bush joebush@roadrunner.com"
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2 comments
Anonymous
#902119

THey sold me a faulty amp and now refuse to replace it... even after I had the amp's power and operation checked by TWO shops. DIscountJungle BLOWS!

Aiesha
#611370

i just got a defective amplifier from discount jungle. they flat out refuse to refund me.

they ripped me off! contacting the BBB.

they have a F rating with the BBB! DO NOT SHOP WITH THEM!

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Review
#351504 Review #351504 is a subjective opinion of poster.
Loss
$36