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3.3
Details
When Amazon used UPS or FedEX my packages were always on time in the 2 day window. Now that they bought a bunch of short vans and filled them with idiots and degenerates everything is late and when it is delivered my packages are left in the snow or rain. Some how this...
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1 comment
Anonymous
#1761290

Completely agree about Amazon. Have had multiple private vehicles with out of state plates (not even the little blue van that at least has Amazon signage).

The drivers of these cars dump the package and peel out of our driveway. Also recently found that their concierge service is not what it used to be. They will not make it right when an item is received broken. Even if the web site indicates many of the same item is available they will not honor the prime shipping (which I pay for through my membership) that I used on the first order that came broken unless the replacement 3rd party seller offers it.

So they’ve become a pretty rigid company that does not empower their employees to pick up the shipping tab to replace a broken item that I already paid prime membership to have delivered quickly. The reps’ hands are tied.

Spent an hour on the phone and spoke to 3 levels of customer service. Now have no item and am completely turned off of Amazon.

Review
#1678678 Review #1678678 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon in Dublin, Ohio - Sucks

1.0
Details
Useless can’t navigate this system
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Review
#1631302 Review #1631302 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution
Amazon Delivery incompetence is at mind-boggling levels. I had two orders coming from Amazon to my business. It was for my business, not personal. I told them we closed at 4 PM. We're not open Sat & Sun. I even put a sign on the door telling them that. Still my 1 order...
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#1589738 Review #1589738 is a subjective opinion of poster.
July 13 2019, I have finally ended my membership with Amazon! Is anyone running their logistics division? Whenever an expensive is supposed to be delivered it gets "lost". Except after going through 5 different customer service reps who repeat the same B.S. and asking...
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Review
#1586674 Review #1586674 is a subjective opinion of poster.
Service
Amazon Membership
Reason of review
Return, Exchange or Cancellation Policy

Amazon is inefficient

1.9
Details
Amazon insufficiently uses technology. You would think that Amazon could make their item pickup system in their warehouses more efficient. Instead of having workers walking from one end of the warehouse and then back again they could program the scanners to pick up items is a systematic order within their warehouse shelving storage. For example, have workers "nest" in a couple of aisles and they work those aisles and those aisles only. Either that or organize their merchandise into departments (ala Walmart) and workers could work in the departments pulling items and take them to a conveyor belt at one edge of the department. Both of these ways mainstream their delivery system and make it more cost efficient and faster fro the company and their customers.
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Review
#1573542 Review #1573542 is a subjective opinion of poster.
Cons
  • See review
Reason of review
Amazon insufficient use of technology

Amazon in Dayton, Ohio - Can't sign into my account

Tried several times to sign into my account. Sent an e-mail and they said they would cancel my Dunken Donut coffee shipments. I never ordered coffee from them. I called and the girl who couldn't even speak English told me I changed my name. I told her I had this name since I was born. She said someone hacked into my account. Nice Amazon.. I will be canceling my account as soon as I can get in to see what's going on.
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Review
#1494849 Review #1494849 is a subjective opinion of poster.
Service
Amazon Customer Care
I received an amazon gift card for a Christmas gift and I do not believe in Amazon for taking business away from TRUE BRICK and MORTAR stores that have been the backbone of our nations economy for years. They have and are destroying brick and mortar stores with...
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#1453044 Review #1453044 is a subjective opinion of poster.

Amazon in Columbus, Ohio - THE SIGNAL IS PERPETUALLY UNSTABLE

I am sick and tired of silently watching the spinning circle while I wait for programming to begin working again. It often happens that I get so disgusted that I turn the TV off. You should know that my home computer running on the same wireless signal NEVER has problems. I give you a couple more weeks before I give up on you and write a serious complaint to the FCC; I shouldn't be getting charged for what amounts to a pain in the you-know-what.
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Review
#1439314 Review #1439314 is a subjective opinion of poster.
Product
Amazon Fire Tv Streaming Stick

Update by user Dec 11, 2018

Oops! It was not an amazon delivery guy, it was just my retard brother. Looks like I'm just a dumb *** after all.

Original review posted by user Dec 10, 2018

Our neighbor watched as one of their "delivery" people threw our package onto the middle of our front porch, pulled out his phone and did a cute little...
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Review
#1420260 Review #1420260 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery
Tags
  • horrible delivery service

Contact Amazon Customer Service

Mailing Address:
Amazon.com, Inc.
P.O. Box 81226
Seattle, Washington 98108-1226
United States
Phone:
(866) 216-1072
All Amazon Contacts

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Featured
Amazon's plans to eliminate the forests of the world.
Amazon wants all sellers that ship product in bulk (Pallets) to now remove the product from the manufacturer boxing/packaging if it is not a 6-sided box (no display boxes/crates) and repackage it in new boxes. Can you imagine what a waste of resources this is and how...
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#1392137 Review #1392137 is a subjective opinion of poster.
Reason of review
Poor environmental practices
Preferred solution
Let the company propose a solution