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We had called Amazon Christmas day because my mom had sent my daughter a Junior expandable kip bar set with a 6 pink mat. Once we opened the package, there was only a numbers mat.
It resembles the game of hop-skotch. I spoke with Arnold who had filed the claim and assured me that they would begin the process.
I got an email saying a replacement would be sent out within the next week. Upon receiving the package, we opened it up with relief to see the expandable kip bar set.
But, were saddened to see that it did not come with the pink 2ft by 6ft mat to go along with it. Is there any way I could get a pink mat sent out as it was included in the price and advertisement.
Thank you for your time,
User's recommendation: Upon retrieval of items paid for, yes.
Preferred solution: Deliver product or service ordered.
Location: Denver, Colorado
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