I have my own postage meter so I returned a package per instructions of the seller. I was able to print my own postage and drop off the package at the Post Office.

It was a book, so I sent it Media Mail via USPS because that is the least expensive shipping and I was responsible for the return costs. The seller , Jason Kirt states that he did not receive the return, it's been 1 month. and will not refund me. So I contacted Amazon and Mark C.

will not take of me either.

Now they won't honor their A-Z Guarantee because I don't have a tracking number. That;'s why it pays to shop at a consumer friendly company like Costco.

Reason of review: Poor customer service.

Monetary Loss: $25.

Preferred solution: Full refund.

Location: Kirkland, Washington

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