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I called Amazon on the 17th to say that they were not delivered as noted on my account.

After speaking with 2 people I was told that they were shipped from outside company and it was an error on Amazon part that makes delivered when it wasnt delivered.

I was told it rarely happens but the delivery person had made a mistake marking it delivered when it wasnt

I was told that they checked with the company and they would still be coming on the 26th of December.

The next thing I received is an e-mail today saying you are refunding my account.

Thats all fine and good but I still need the litter.

And now the price has tripled.

Im very unset.

I bought the whole system and now cant get the litter pellets at a reasonable price.

It requires a specific pellets

I bought 2 systems

So I will be sending the second system back

that I bought

Preferred solution: Apology.

Location: Meridian, Idaho

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