Amazon - No refund being given on returning a product

260 of 1057 Amazon reviews

I purchased a micromax x088 mobile from amazon.The product was faulty - poor reception and transmission.

I requested for replacement. The product was replaced at zero cost. The replaced mobile was also faulty. Poor reception poor transmission.

I asked for a refund. The product is being taken back at zero refund cost on the ground that product was replaced free of cost. The refund amount should be Rs. 937 - the original amount paid, which has been taken away by amazon.

The product is scheduled to be picked up on 15th November 2015. Please make sure that i am assured of refund of Rs. 937 before the product is picked up.

A screenshot of order page is attached as photo.You may see this at:

https://www.amazon.in/gp/css/order-history?ie=UTF8&ref_=nav__gno_yam_yrdrs&openid.assoc_handle=inamazon&aToken=5%7CVEX%2BDR5O96tDR0WDIq7vb%2Bki7ngztIJLKs1VVvTT4HzWaT90ozm4BaO9oy46H2YGHGgZhsJLKWMrXAbmZh5Gl3M92Ar3Zjv3gyn8%2BWETJeeFcwAiwvDUEw5QQKFmRI8un7SZhGJzd4X1f1BQdJ4E%2BLLLspOgyol45C0l12%2B1nwckV76VFbZMdIOD7OxORu5G%2B0%2BZ66R4STk7zsuoJhyE6EdbU7u27HvEDZcVHkBAvuhqdMlqFHd4lTS7IK3KRYg7mGObPfw3XCx%2FjC2hqWlIr%2Bbrej4Vsysv&openid.claimed_id=https%3A%2F%2Fwww.amazon.in%2Fap%2Fid%2Famzn1.account.AHIFQO5TSX64YCA52Y5MQ3P3P5IA&openid.identity=https%3A%2F%2Fwww.amazon.in%2Fap%2Fid%2Famzn1.account.AHIFQO5TSX64YCA52Y5MQ3P3P5IA&openid.mode=id_res&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.op_endpoint=https%3A%2F%2Fwww.amazon.in%2Fap%2Fsignin&openid.response_nonce=2015-11-13T12%3A10%3A23Z2193912011268874700&openid.return_to=https%3A%2F%2Fwww.amazon.in%2Fgp%2Fcss%2Forder-history%3Fie%3DUTF8%26ref_%3Dnav__gno_yam_yrdrs&openid.signed=assoc_handle%2CaToken%2Cclaimed_id%2Cidentity%2Cmode%2Cns%2Cop_endpoint%2Cresponse_nonce%2Creturn_to%2Cns.pape%2Cpape.auth_policies%2Cpape.auth_time%2Csigned&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.auth_policies=http%3A%2F%2Fschemas.openid.net%2Fpape%2Fpolicies%2F2007%2F06%2Fnone&openid.pape.auth_time=2015-11-13T12%3A10%3A23Z&openid.sig=q%2Bp6cpg7KIc8%2Bu3WswopfCgxIr%2BCcMHo5wwM5wjGmHQ%3D&serial=&

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Customer service
Delivery Service
Diversity of Products or Services

  • What I liked
    • Delivery service
  • What I disliked
    • Poor customer service

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$937
Product or service
Micromax X088
Review category
Auctions and Internet Stores
review #733670 by

Author wants to be contacted by the company. Learn more

Had an experience with Amazon? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
260 of 1057 Amazon reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Amazon. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Amazon.
Filing a new complaint about
×