Amazon - No refund being given on returning a product

I purchased a micromax x088 mobile from amazon.The product was faulty - poor reception and transmission.

I requested for replacement. The product was replaced at zero cost. The replaced mobile was also faulty. Poor reception poor transmission.

I asked for a refund. The product is being taken back at zero refund cost on the ground that product was replaced free of cost. The refund amount should be Rs. 937 - the original amount paid, which has been taken away by amazon.

The product is scheduled to be picked up on 15th November 2015. Please make sure that i am assured of refund of Rs. 937 before the product is picked up.

A screenshot of order page is attached as photo.You may see this at:

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality
Diversity of Products or Services
Delivery Service

  • What I liked
    • Delivery service
  • What I disliked
    • Poor customer service

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Micromax X088
Review category
Auctions and Internet Stores
review #733670 by

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