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I purchased a micromax x088 mobile from amazon. The product was faulty - poor reception and transmission.

I requested for replacement. The product was replaced at zero cost. The replaced mobile was also faulty. Poor reception poor transmission.

I asked for a refund. The product is being taken back at zero refund cost on the ground that product was replaced free of cost. The refund amount should be Rs. 937 - the original amount paid, which has been taken away by amazon.

The product is scheduled to be picked up on 15th November 2015. Please make sure that i am assured of refund of Rs. 937 before the product is picked up.

A screenshot of order page is attached as photo. You may see this at:

https://www.amazon.in/gp/css/order-history?ie=UTF8&ref_=nav__gno_yam_yrdrs&openid.assoc_handle=inamazon&aToken=5%7CVEX%2BDR5O96tDR0WDIq7vb%2Bki7ngztIJLKs1VVvTT4HzWaT90ozm4BaO9oy46H2YGHGgZhsJLKWMrXAbmZh5Gl3M92Ar3Zjv3gyn8%2BWETJeeFcwAiwvDUEw5QQKFmRI8un7SZhGJzd4X1f1BQdJ4E%2BLLLspOgyol45C0l12%2B1nwckV76VFbZMdIOD7OxORu5G%2B0%2BZ66R4STk7zsuoJhyE6EdbU7u27HvEDZcVHkBAvuhqdMlqFHd4lTS7IK3KRYg7mGObPfw3XCx%2FjC2hqWlIr%2Bbrej4Vsysv&openid.claimed_id=https%3A%2F%2Fwww.amazon.in%2Fap%2Fid%2Famzn1.account.AHIFQO5TSX64YCA52Y5MQ3P3P5IA&openid.identity=https%3A%2F%2Fwww.amazon.in%2Fap%2Fid%2Famzn1.account.AHIFQO5TSX64YCA52Y5MQ3P3P5IA&openid.mode=id_res&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.op_endpoint=https%3A%2F%2Fwww.amazon.in%2Fap%2Fsignin&openid.response_nonce=2015-11-13T12%3A10%3A23Z2193912011268874700&openid.return_to=https%3A%2F%2Fwww.amazon.in%2Fgp%2Fcss%2Forder-history%3Fie%3DUTF8%26ref_%3Dnav__gno_yam_yrdrs&openid.signed=assoc_handle%2CaToken%2Cclaimed_id%2Cidentity%2Cmode%2Cns%2Cop_endpoint%2Cresponse_nonce%2Creturn_to%2Cns.pape%2Cpape.auth_policies%2Cpape.auth_time%2Csigned&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.auth_policies=http%3A%2F%2Fschemas.openid.net%2Fpape%2Fpolicies%2F2007%2F06%2Fnone&openid.pape.auth_time=2015-11-13T12%3A10%3A23Z&openid.sig=q%2Bp6cpg7KIc8%2Bu3WswopfCgxIr%2BCcMHo5wwM5wjGmHQ%3D&serial=&

Reason of review: Bad quality.

Monetary Loss: $937.

Preferred solution: Full refund.

I liked: Delivery service.

I didn't like: Poor customer service.

  • Seller Uncontactable
Company wrote 0 private or public responses to the review from Nov 13, 2015.
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