Amazon is now consistently late with shipping; some orders marked "delivered" just disappear; Prime is a joke; customer service is a vain attempt to understamd someone who also does not understand ME; and prices are no longer the best..l have been a customer for 14 years- suddenly l had to verify my identity and change my password EVERY time l tried to log in....l gave up on them last week and closed my account.(when you close your account, btw, suddenly someone who speaks English gets on the phone!) Amazon is in the dumper. l fear.
Reason of review: Damaged or defective.
Amazon Pros: Way i was treated by cs prior to this incident, Ease of checkout.
Amazon Cons: Inconsistent policies and promises, Delivery time, Brush off customer and take no responsibility for their service.