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Amazon closed my prime account permanently with out notice. The account specialist send extremely rude emails & won't speak to anyone. I have been a prime member for years & this is how they treat customers, disgusting. I gave a family of 5 and can't get a...
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1 comment
Anonymous
#1005697

WHAT is going on with Amazon? They turned from GREAT customer service to an *** customer service!

Down right ugly.

I have ordered thousands of dollars from them for years and now they sent me reconditioned items and I returned some things and I get ugly letters!

WOW! Have they changed or what??????

Review
#661750 Review #661750 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Poor customer service
Tags
  • Customer Dissatisfaction
1.0
Details
I order a Phil&Ted car seat from Amazon. Which order thru a third party. FedEx lost the car seat. So I called Amazon. Instead of calling the third party to get me a new car seat which is need ASAP because my grand baby is due soon. They gave me a refund which...
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2 comments
Anonymous
#949501

Wait till this person finds out it is not a refund to the bank. They will receive a credit to their amazon account - which has to be spent at amazon.

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Review
#598489 Review #598489 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
Amazon Suspension
Where does Amazon get the nerve suspending sellers with well-establish accounts.Over 3 years I been selling with them with over 60 positive feedback,and one day boom!I receive an email saying That Amazon has suspended my account,and that the decision is final.I can...
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1 comment
Anonymous
#1239891

Boosting your 5 star reviews is probably why they banned you...

Review
#541301 Review #541301 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50000
Preferred solution
Visit online http://axtron.com
Tags
  • Amazon Suspended Account
  • Amazon Product Reviews
  • amazon Seller Feedback
  • purchase amazon accounts
  • purchase amazon feedback
  • purchase amazon product reviews
Don't bother paying for expedited shipping. They will tell you it will be delivered in 2 - 6 days, take your money and then in your confirmation, they will confirm in writing that it will take 2 - 10 days.Therefore if it arrives 7 - 10 days, they will refer to your...
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4 comments
Anonymous
#680514

I agree with prior comment stating you need to pay extra for expedited shipping. Amazon.com has excellent customer service low priced or free shipping options.

Amazon.com uses a variety of mail carriers and sometimes the carrier offers a tracking number that Amazon.com can post to your order. If the tracking information says 'Left the Seller Facility' then that means Amazon.com has shipped your package. Now it is up to UPS, USPS, Fed/Ex, etc. to send updates your shipping.

For example, USPS may not post an update until the package is delivered.

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Review
#383137 Review #383137 is a subjective opinion of poster.
Loss
$31

Amazon review in New York, New York: Non compliance with N.Y. tax code publication 717-C 6/1/13

I prepaid using a $100.00 Amazon.com gift card to purcase clothing. My gift card balance was $105.84 and my total purchase was $104.71. Amazon refused to ship my order unless I paid sail tax. Everyone in NYC knows that clothing and shoes sales under $110.00 are exempt from sales tax, according to Publication 718-C . Amazon sent me more than 10 e-mails claiming no knowledge of the tax law and recommending that I see a tax specialist. Amazon kept my payment and my clothing, so I filed a tax fraud complaint on line. I'm taking my e-mails to small claims court. Amazon.com has used zip codes to target and prey on black inner city consumers. Amazon's gift card sales have flooded inner city stores. What consumers don't know about is the Amazon bait & switch, trick and trap shipping scams that can inflate and exceed 50% of the total cost. Black neighborhoods need Amazon.com, like they need church and cross burnings .
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4 comments
Anonymous
#611348

Amazon.com has offices at 1350 Ave.of the Americans in NYC,doing business like everyone else who complies with the tax code. Why are their attorneys trying to sue New York,just so Amazon can avoid the tax code?. If it walks like a tax cheat, and talks like a crook, it must be an Amazon thief.

Andrea
#610992

Couple things at play here: if Amazon is based in any state other than NY, then you pay sales tax, as they are required to collect per their home states law. NY sales tax law applies ONLY to NY merchants. If you purchased from the marketplace where the products are offered by individuals, then unless that person's business is based in NY, then NY state law does not apply to that seller.

Zeena
#606341

"What consumers don't know about is the Amazon bait & switch, trick and trap shipping scams that can inflate and exceed 50% of the total cost."

Please, give us ONE example of Amazon.com doing this. Don't try to tell us that third-party sellers and Amazon are the same either.

Zeena
#606340

New York charges sales tax on all internet purchases, this supersedes tax exemptions on clothing.

Have fun wasting your time over $5.

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Review
#382848 Review #382848 is a subjective opinion of poster.
Loss
$106

AMAZON HELD MY MONET FROM SELLERS ACCOUNT FOR 90 DAYS AND NEVER RELEASED THEM ALREADY 7 MONTHS PASS

AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO
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Review
#342615 Review #342615 is a subjective opinion of poster.
Product
Amazon Account
Loss
$2
Amazon is holding 61/2 Thousand dollars my Money for over 120 days.. from all the years I've been in business i never bumped in to a huge thieve like this…time for a class A action,,and a big investigation.. I'm sure that there our more honest company's going through...
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4 comments
Anonymous
#453594

Sterling Archer- Just because you can "deal" with buyer fraud and Amazon's unscrupulous tactics doesn't make it OK. People working for a dictator who can "deal" with the dictator's practices obviously doesn't make it right. If not for ourselves, we need to work to get these policies changed for our children and other people who can't "make it by" with these fraudulent practices in place.

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Review
#231945 Review #231945 is a subjective opinion of poster.
Product
Amazon Account
Loss
$6900

AMAZON HELPED A PERP STEAL MY IDENTITY

I bought 2 books on amazon.com on 2/29. On 3/1 there was a charge for $1086 that I didn't make. I called the company and they told me they didn't see the charge and wouldn't do a search by the credit card number. When I saw another charge from another online vendor I called them and they serached the card right away and told me that someone was operating as me and attemptign to buy items but they blocked the sale. I immediately cancelled the card and then proceeded to call amazon.com to find out what had been purchased and stop the order. They refused to tell me anything, saying they did not see the carge and said they'd forward the complaint their fraud dept. to investigate. They would not allow me to speak directly to the fraud dept. After five different calls I managed to get the ifnormation that the identity thief had my name, address, and unlisted phone numbers as well as debit/master card info. The credit card never left my side. I also learned that a computer was purchased and was being sent to my house. I was terrified: did this mean a criminal was watching my home to pick up his or her stolen goods? I proceeded to try and get amazon to stop this order. They would not, because they determined the order was "legitimate" as it was by a known customer and being shipped to a known address. Even though I was the customer and verified all the info, except for the fake email the thief used to set up a new amazon user account, they would not allow me to cancel the shipment, telling me they had to protect the account holder's privacy. Finally on my 6th call to the company I got a great CSR who looked up the credit card number (all the other reps said they didn't have the tech. to do so.) and kept me on the line while he tried to stop the shipment. By this time, the shipment had gone through but, bizarrely the thief had canceled it and it was being routed back to the amazon partner seller. The amount of this purchase makes it a felony crime and a police investigation is under way. The only place a phisher could have gotten my info was from amazon's site. The company's absolute lack of cooperation, logic, reason or compassion for a crime victim was astounding. I have been a customer for ten years and I will never shop there again. Be aware that your credit card info is not secure with amazon and if it is compromised they will not help you.
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1 comment
Anonymous
#5040

Don't feel like the lone ranger...they don't respect the vendors either...its nearly impossible to have any rational consideration of ANY issues with the amazon company....

Review
#114712 Review #114712 is a subjective opinion of poster.
Product
Amazon Account
Loss
$1086