State: New York Product: Amazon Prime Membership Clear all filters (4 of 94 reviews match)
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1.0
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Amazon's opt-in is not transparent as it should be, and neither are the other options you have for shipping that should be along side the Prime option on the same page and in the same size. I found this very deceptive. There could be lots of people signed up and...
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Review
#1525630 Review #1525630 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Disguising a costly sign up to prime when choosing free shipping
  • Calling the shipping service free when it is not
  • Deceptive prime pricing practices
Reason of review
Pricing issue

Amazon in Rome, New York - Free movie one day,Pay the next?

I have Amazon Prime mainly for the video content now that most of their products are fake or expensive. Last night I watched Chinatown included with Prime. I got sleepy and turned it off to finish today...went to watch it and I now have to pay for it! Less than 24 hours when I watched for free???? I also added the sequel to my watch list,yesterday it was free,today for pay. As Amazon gets bigger,it sucks more and more....
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Review
#1504216 Review #1504216 is a subjective opinion of poster.
Service
Amazon Prime Membership
3.9
Details
Apparently I was given a "free Prime trial" for a length of time. On Nov. 15 2018, I was billed $129.26 for a year of Prime. I've been using Prime and I like it, but I don't like the underhanded way I was "signed" up.
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1 comment
Anonymous
#1622261

I just ordered a pair of shoes. Shipping was free.

I clicked on non Prime free 7 day shipping. "Congratulations" I'm enrolled in prime. Man that *** me off. Went in and cancelled it.

It damn well better not get billed to my credit card. Now I have to write 50 more words so this ridiculous software sees that I have used all of the words entitled to me.

Maybe I prefer to use an economy of words so that my message of utter frustration can be seen. Just a couple words left- Amazon sucks.

Review
#1424578 Review #1424578 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Prices and fast delivery
Cons
  • Amazon takes my money without consent
  • Billed without my consent
Amazon closed my prime account permanently with out notice.The account specialist send extremely rude emails & won't speak to anyone. I have been a prime member for years & this is how they treat customers, disgusting. I gave a family of 5 and can't get a...
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1 comment
Anonymous
#1005697

WHAT is going on with Amazon? They turned from GREAT customer service to an *** customer service!

Down right ugly.

I have ordered thousands of dollars from them for years and now they sent me reconditioned items and I returned some things and I get ugly letters!

WOW! Have they changed or what??????

Review
#661750 Review #661750 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Poor customer service
Tags
  • Customer Dissatisfaction