State: New York Product: Amazon Account Clear all filters (9 of 217 reviews match)
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Amazon in Poughkeepsie, New York - All store

I cant do anything without app store coming up!! Ruins games..surfing etc. Sick to death of app store and ads i didnt authorize coming up. I have two ipads. Hd 8 and hd 10 throwing them to consumers affairs if this is not rectified!! SICK OF THIS! PLEASE DO SOMETHING!!!!!
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Review
#1505970 Review #1505970 is a subjective opinion of poster.
Product
Amazon Account

Amazon in New York, New York - HORRIBLE, INSOLUBLE SIGN-IN DIFFICULTIES

3.0
Details
I have used Amazon for years. Suddenly, over the past month, I have been getting a constant error message whenever I try to order online and I come to the point where I have to sign in. The system retains my original email address, which I registered with when I joined, and it exhibits a number of asterisks highlighted in blue - my password. At least 10 times I have clicked "sign in," assuming that the blue-highlighted asterisks represent my password, preserved in the system. When I do that I get another error message telling me that either my email or my password is incorrect. I have tried to solve this problem by changing my password - this has not solved the problem. I called customer service and was on the phone with a representative for an hour. He could not solve the problem. Moreover, he kept talking over me and not listening to what I was telling him. I am a journalist and interview people constantly for my work; I am accustomed to doing research, and to carrying out assignments requiring meticulous accuracy. So I do not believe the problem is mine. This company is the worst I have ever dealt with in my 60-plus years of life.
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Review
#848717 Review #848717 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Service Care Support
1.8
Details
Amazon - 3rd party sale. END OF SEASON CLEARANCE LIMITED SUPPIES
PURCHASED A 5PC BOWL SET FOR A WEDDING PRESENT EARLY. BY TIME THE COUPLE OPENED IT WAS A MONTH LATER AND A BOWL WAS BROKEN. MY FAULT THAT I NEVER CHECKED INSIDE. I WANTED IT WRAPPED LIKE IT WAS DELIVERED. ALL I WANTED WAS TO GET ONE BOWL REPLACED, BUT THE CUSTOMER...
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Review
#708297 Review #708297 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
Loss
$74
Preferred solution
I would like the large serving bowl replaced. it was in several pieces

Amazon.com just closed my seller account. No warning, no details.

http://thetechnologyavenue.blogspot.com/2012/11/am /> I've been selling used electronics on Amazon.com over the past week I started Nov 20th 2012. In less than a week I sold about $600USD. That must have triggered an automated account check (due to the dollar amount, no doubt). Hours later, close to midnight, I got this cordial email from Amazon.com (emphasis mine): Hello from Amazon. We are writing to let you know that we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account. We took this action because our records indicate that this account is related to another selling account that was closed by Amazon. Once selling privileges have been removed, sellers are not allowed to establish new accounts.
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2 comments
Anonymous
#595374

Yeah they cancelled my account no warning no email or anything and i have money in the account I guess we will see if they deposit it in the 90 day if not small claims court. My email address would no longer let me log in or anything, they don't want anyone undercutting their prices so if your deals are to good they will shut you down & it's easy for an established seller to lie and report you if you undercut their prices as well. At first I was mad but if you can't beat them join em I pay people 50 dollars in all 50 states to open account in their name then tunnel into their pcs and sell now I make 50 times as much guess that's what they get for being unfair

Anonymous
#585995

If your creative enough, you can establish a new account. However I don't see why you'd want to do this, once Amazon treated you this way.

Chances are, either someone who lived in ur place previously, had an Amazon account, or else I would guess that you purchased a used computer that someone prior to u used for selling on Amazon. The worst part is, they won't explain what in the world happened and why.

However u can get back to sellin on Amazon. Just not under ur own name, and from a different computer.

This new computer has to be never had used by any1 for sellin on Amazon. go for it.

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Review
#362937 Review #362937 is a subjective opinion of poster.
Product
Amazon Account
Loss
$591

AMAZON HELD MY MONET FROM SELLERS ACCOUNT FOR 90 DAYS AND NEVER RELEASED THEM ALREADY 7 MONTHS PASS

AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO AMAZON RESERVED MONEY FOR 90 DAYS IT IS ALREADY 6 MONTHS AND NOTHING IS REFUNDED, CALLED CUSTOMER SUPPORT, EMAILED SELLER PERFORMANCE THEY ARE STATING THAT I SHOULD CONTINUE EMAILING THEM BUT NOTHING WHAT DO TO
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Review
#342615 Review #342615 is a subjective opinion of poster.
Product
Amazon Account
Loss
$2

AMAZON WIRELESS AND THE WAY THEY DO THINGS

I got approved by Verizon Wireless to have 5 lines on my cell phone account, and I currently only have one active phone on my account. So I went to Amazon Wireless and ordered 3 Samsung Galaxy Nexus phones, and it says on their website under my orders that I should get these phones by July 30th 2012. I called and I told that Verizon Wireless had approved the add a lines to my account but is being held up because of Amazon Wireless. I was told that my orders have been flagged by them and that it can now take up to 1-3 business days for it to be cleared off and before the phones are even shipped out to me. I am not going to have to keep going thru this with them but they are the only 3rd party website that is offering the Samsung Galaxy Nexus for a penny! All I want done since it was approved by Verizon Wireless is for the order to be pushed thru so it can finally be shipped to me so I can get the phones and be on my merry little way. But no Amazon Wireless wants to drag its *** and take forever with everything. Now I know why everyone is pissed with them and that they have such a bad reputation is because of things like this that they pull on people and making them wait forever. They can't even email u and to let u know what is going on or anything. All I want is the phones I ordered from them!!!!!!!!!!!!
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Review
#334940 Review #334940 is a subjective opinion of poster.
Product
Amazon Account
Amazon is holding 61/2 Thousand dollars my Money for over 120 days.. from all the years I've been in business i never bumped in to a huge thieve like this…time for a class A action,,and a big investigation.. I'm sure that there our more honest company's going through...
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4 comments
Anonymous
#453594

Sterling Archer- Just because you can "deal" with buyer fraud and Amazon's unscrupulous tactics doesn't make it OK. People working for a dictator who can "deal" with the dictator's practices obviously doesn't make it right. If not for ourselves, we need to work to get these policies changed for our children and other people who can't "make it by" with these fraudulent practices in place.

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Review
#231945 Review #231945 is a subjective opinion of poster.
Product
Amazon Account
Loss
$6900

Amazon refused to take responsibility for their mistake

My checking account info was stolen by an Amazon employee last year; after about 10 months I signed on again because they told he was arrested for stealing about 500 accounts. I ordered a CDs for totalling $20. Amazon sent me an e-mail saying they couldn't process the orders because they had my old info on the purchase page (how is anyone's guess). The orders were delivered 4 days later. I was charged $130 for bounced check fees that Amazon refused to account for. They "cancel" an order and then place it with it the wrong info and then say "Sorry, we can't do anything about it"; so I'm screwed out of $130 bucks. Never buy from Amazon. They'll stick it to you if they have half a chance.
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2 comments
Anonymous
#146045

Amazon REWARDING Sellers that BREAK the law and closed my account because I did not!

Amazon Complaint by FPD

I sell hunting equipments, and per different States and City laws, I cannot sell/ship certain items to restricted places. For example, cannot ship bow and arrow to NY City, or Ninja throwing star.

Amazon allow to sell those items and have many sellers selling them, and they sell some of them too.

As a result of the sales restrictions I had to cancel those orders for restricted areas and my pre-cancellation went high to 10% (because I am abiding by the laws as should) and AMAZON suspended my account.

I proved to amazon that those items have restrictions and should be execluded from the metrics, or metrics should change for them. You cannot expect to uphold same metric in this case for both books and hunting stuff, as one category of products have no restriction laws while the other does.

Amazon said, either list them and you have to meet the metrics (meaning I have to break the law since 10% of orders I cannot ship legally ship), or not sell those items at all!!!!

I told them, you are rewarding the sellers who are actively selling those items and can only be meeting the low metrics by breaking the law (or they do not focus on hunting thus numbers are averaged).

They got unhappy and said u have low buying satisfaction experience... I told them this is not satisfaction experience, this is a laws that we all have to uphold... Also asked them for solution to show the restrictions in the product detail page on Amazon and also show the seller comment for that item (which I indicate the restrictions in) at the customer order confirmation page because they do not (makes no sense why not despite the many requests)...

So simply this is a Metric issue and Legal Exception issue for those items, not Seller-Performance issue... so they shut down my account completely now!

Guys, to sell on Amazon it is a requirement to break the laws... they know they are rewarding bad sellers and closing good law abiding ones to satisfy the bottom line! :(

What options do you guys suggest I pursue as seller-performance is sadly out of it!

Anonymous
#41916

Amazon disrepect the sellers!

After Amazon closed my account, I STOP buying books from them.

Amazon is a bad business

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Review
#127402 Review #127402 is a subjective opinion of poster.
Product
Amazon Account
Loss
$130

AMAZON HELPED A PERP STEAL MY IDENTITY

I bought 2 books on amazon.com on 2/29. On 3/1 there was a charge for $1086 that I didn't make. I called the company and they told me they didn't see the charge and wouldn't do a search by the credit card number. When I saw another charge from another online vendor I called them and they serached the card right away and told me that someone was operating as me and attemptign to buy items but they blocked the sale. I immediately cancelled the card and then proceeded to call amazon.com to find out what had been purchased and stop the order. They refused to tell me anything, saying they did not see the carge and said they'd forward the complaint their fraud dept. to investigate. They would not allow me to speak directly to the fraud dept. After five different calls I managed to get the ifnormation that the identity thief had my name, address, and unlisted phone numbers as well as debit/master card info. The credit card never left my side. I also learned that a computer was purchased and was being sent to my house. I was terrified: did this mean a criminal was watching my home to pick up his or her stolen goods? I proceeded to try and get amazon to stop this order. They would not, because they determined the order was "legitimate" as it was by a known customer and being shipped to a known address. Even though I was the customer and verified all the info, except for the fake email the thief used to set up a new amazon user account, they would not allow me to cancel the shipment, telling me they had to protect the account holder's privacy. Finally on my 6th call to the company I got a great CSR who looked up the credit card number (all the other reps said they didn't have the tech. to do so.) and kept me on the line while he tried to stop the shipment. By this time, the shipment had gone through but, bizarrely the thief had canceled it and it was being routed back to the amazon partner seller. The amount of this purchase makes it a felony crime and a police investigation is under way. The only place a phisher could have gotten my info was from amazon's site. The company's absolute lack of cooperation, logic, reason or compassion for a crime victim was astounding. I have been a customer for ten years and I will never shop there again. Be aware that your credit card info is not secure with amazon and if it is compromised they will not help you.
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1 comment
Anonymous
#5040

Don't feel like the lone ranger...they don't respect the vendors either...its nearly impossible to have any rational consideration of ANY issues with the amazon company....

Review
#114712 Review #114712 is a subjective opinion of poster.
Product
Amazon Account
Loss
$1086