Show reviews that mention
order account customer service customer service money card refund item delivery
Filter review

Cancel subscription for prime video

Not really pissed but confused about how to cancel amAzon prime channels and no phone calls are possible, is that right?
View full review
ID
#2010303 Review #2010303 is a subjective opinion of poster.
Location
Newark, New Jersey

Refund $13.91 for Amazon prime

I don't appreciate my bank card being charged without my permission every other month! I want my refund ASAP! Thank You!
View full review
ID
#1958573 Review #1958573 is a subjective opinion of poster.
Location
Newark, New Jersey

Charged twice for a movie

We rented the movie Bad Boys for Life and got charged twice
View full review
ID
#1942452 Review #1942452 is a subjective opinion of poster.
Location
Newark, New Jersey
Loss
$4
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

I only bought one 19.99 diamond pack from I love nikki app on kindle fire I am being charged for 2 and only bought and received one of them I would like the other one refunded back onto my gift card balance please. I can not fix it on Amazon I have tried.

User's recommendation: Will recommend please fix the problem.

View full review
ID
#1874478 Review #1874478 is a subjective opinion of poster.
Location
Newark, New Jersey
Pros
  • Love amazon
Loss
$22
Preferred solution
Full refund

Bad fire stick

3.0
Details
Every single day at least once and sometimes twice , I have to unplug my fire stick. Because it starts having everything go at Double speed ...the actors talk in gibberish, everything is going too fast... you have to get up unplug it, bring it all back up again for it to go back to normal mode ...this is exasperating!!
View full review
ID
#1659839 Review #1659839 is a subjective opinion of poster.
Location
Newark, New Jersey
Product
Amazon Fire Tv Streaming Stick
Reason of review
Bad quality

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Scam shipping dates

3.3
Details
amazon prime lately has extremly bad shipping habits they advertise a certain time or date that your package will be there but dont sit and wait you can bank on getting that pachage at least 2 to 3 days later,all these sellers also charge taxes on most of the items you purchase so really how much are you saving I am going back to Ebay where they dont charge taxes and at least you know they do advertise fast shipping.VERY BAD FOR BUSINESS AMAZON PRIME.BOOOOOOOO
View full review
ID
#1429649 Review #1429649 is a subjective opinion of poster.
Location
Newark, New Jersey
Service
Amazon Shipping Service
Pros
  • Products
Cons
  • Shipping and delivery
  • False guarantees
Reason of review
Problem with delivery
Preferred solution
fix your horrible delivery problems

Horrible delivery service

I am an amazon prime member and I placed an order on a Wednesday and I was suppose to receive my package on a saturday before 8pm, Well I waited until about 10:pm and decided to call customer service. It was at that time I was informed that I would not receive my package until next week tuesday. Of cause I was upset about this, because this was a gift for one of the nurses at my dialysis center and I would only see her that Monday before the holidays. I explained the problem to the customer service supervisor and was offered a $10 amazon credit (like that helped solve the problem). I told her that Amazon delivery service stink and prime customer should be treated as such. I will be cancelling my membership with them by january 2019. I get better service shopping at walmart.com 2-day delivery no membership require
View full review
ID
#1425068 Review #1425068 is a subjective opinion of poster.
Location
Newark, New Jersey
Reason of review
Problem with delivery

Amazon - Prime Membership Review from Newark, New Jersey

2.0
Details
It's glaringly apparent the outsourced and so called "Customer Service Reps" (CSR) barely graduated middle school at this company. A month ago, I ordered an item for $10.00 and I was also charged a whopping $105.93 without warning. I tried to explain this to their CSR only to hear, "Oh umm ok ahh well maybe ahh umm." I then requested a refund-only to hear the same mumbling. I told the CSR I would resolve the matter on my own and ended the call.
View full review
ID
#806753 Review #806753 is a subjective opinion of poster.
Location
Newark, New Jersey
Service
Amazon Prime Membership
Reason of review
Poor customer service

Phone Review

I bought a brand new phone from amazon that COMPLETELY stop working within a month. Amazon advised me that their warranty only covers 14 days and did absolutely nothing to fix it. I will never buy another product from them again.
View full review
ID
#596107 Review #596107 is a subjective opinion of poster.
Location
Newark, New Jersey
Reason of review
Warranty issue

Order through Amazon fulfilled by third party order not received.

2.6
Details
Ordered a couch for $654 which I paid to Amazon. Did not receive couch in a month wait. Amazon issued a refund which I haven't receive yet. Didn't want refund , I wanted the couch. The couch is now $751, to reorder, Amazon will not give me it at the price I was charged a month ago. Talk to several different service reps and supervisors to file a complaint, to no avail. I have been a long time customer with Amazon and can't believe they could disregard my problem. When you order through Amazon you expect them to hold third party vendors responsible.
View full review
ID
#551552 Review #551552 is a subjective opinion of poster.
Location
Newark, New Jersey
Pros
  • Expanse of products
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$654
Preferred solution
Deliver product or service ordered

Amazon Customer Service Sucks

First off, I have never written anything about any company before. But Amazon really pissed me off with this one! I ordered some books (5-6) from Amazon.com last December. When I finally had the chance to read one of them, a sticker containing a code for the publishers website was missing. The whole point of the book is to go to the website for a personal test. I called Amazon and asked for a new book. They said that since 30 days had passed, it was my problem. How was I supposed to know that tucked in the middle of this book, my code was missing before I read the book? Since I had ordered so many, I could only read so many in 30 days. I buy about $2000 in books a year. Not one will ever be purchased from Amazon again. Amazon has lost my business forever, and yes I am going to tell everyone they suck!
View full review
2 comments
Anonymous
#195714

Amazon force the merchants to return for 45days! and in reality for 2 month since a customer can always threaten for bad feedback, yet they care less themselves since no one can leave bad feedback on them!

Anonymous
#193347

I can't remember my passwoed for my brand new Kindel. HELP!!

View more comments (1)
ID
#113948 Review #113948 is a subjective opinion of poster.
Location
Newark, New Jersey
Product
Amazon Website

Amazon Products and Services Reviews

Product or Service Reviews
Home Delivery Service  2.6 59
Delivery Service  2.4 248
Cell Phone  2
Prime Fresh Membership  3.0 11
Gift Card  1.7 115

Related Companies

Company Reviews
Amazon UK 932
Amazon Prime Video 465
Ring Security 251
Amazon Logistics 241
Audible 215
See all related companies

Compare Companies

Amazon
Amazon
7510 reviews
2.2
VS
WalMart
WalMart
9420 reviews
2.2
Compare Amazon vs WalMart

Latest Question

I am a seller . To whom i can contact for listing of my products ??

The person who was handling my account has now switched off her number and i am unable to list my products to whom now i may contact ..??

Amazon Questions