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1.0
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Amazon review - Removing money from my account for wrongful return
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
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Review
#1387677 Review #1387677 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Poor delivery service from amazon
  • Customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Internet Fraud
  • Amazon Shipping
  • Amazon Account
  • Amazon Customer Service
  • Amazon Customer Team
1.0
Details
Amazon review - Billion dollar company won't accept return?
Amazon review - Billion dollar company won't accept return?
Amazon review - Billion dollar company won't accept return?
Amazon review - Billion dollar company won't accept return?
I was gifted a Herman Miller chair that was purchased from Amazon. The company I previously worked for gifted it to me as a parting gift. I have already reached out to them and was not able to find the information Amazon was requesting. I do not know who purchased it...
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Featured
Review
#1291662 Review #1291662 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Customer service
  • Return policy
Reason of review
Damaged or defective
Loss
$1495
Preferred solution
Full refund
Tags
  • Refund And Return Policy

Amazon on a downward slide!

3.0
Details
Amazon on a downward slide!
Amazon on a downward slide!
Amazon on a downward slide!
I have been a loyal customer of Amazon since 2002. In the beginning they were a customer oriented company. Since 2006 I have noticed that this is changing, year by year. Feedback is changed, and republished with new dates, 3rd. party Vendors "can do no wrong". When you file a complaint, especially about a 3rd party vendor things can get testy. I have been told if I don't know how to order properly or if I can't read to just not order. I receive emails that show either downright dishonesty or incompetence reference claims. Such a disappointment that what was a find experience years ago is a disaster now. I ordered a DVD from a vendor. Came thru Region #2, won't play here in USA. Filed a claim after non response from vendor. Got 3 email from Amazon saying, the ad for the vendor DVD said it was a Region #2 DVD. I sent actual screen shot of ad to prove them wrong, they don't care.
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2 comments
Anonymous
#1069815

Based solely on your poorly worded attempt at writing a "review", two things are clear here. It's obvious you have some deficiencies with reading and writing.

A few remedial english classes and a tutor or two to assist might help you understand what you see on Amazon. Lastly, it's clear you just enjoy whining and trying to scam retailers.

Amazon has begun deleting "problem customer" accounts lately, and for good reason! Habitual whiners and "returners" only drive up costs to other consumers.

Dona
#1069131

Did you dispute the charge? As proof of your contention give your card company a copy of the screen shot, etc.

However, you have a valid point in saying Amazon is on a "downward slide" as I have noticed how they skew the ratings of products to highlight the positive, 5 star ratings and not the low, 1 star ones. Basically, don't trust the ratings on Amazon!

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Review
#739687 Review #739687 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Ease of purchasing
Cons
  • Treated as a nobody with no intellegence
Reason of review
Poor customer service
Loss
$4
Preferred solution
Be more receptive of 3rd.Party Vendor complaints and don't treat loyal customers badly.

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