Not resolved
3.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I had the same experience several times on Amazon as well as Amazon.de. I actually had a seller not send my items.

I used the tracking number to see that it had been returned to the sell ( Salutto Boutique in Germany) and sent them several emails. They insisted I received the items and refused to refund my money unless I could prove I didn't receive the items even though I explained that the tracking showed it was returned to them. I wrote a very negative review warning other customers and Amazon.de refused to publish it. As an American overseas, this leaves with no recourse.

I have also tried to publish several negative honest reviews on items purchased on Amazon and the same thing happened- they refused to publish it and sent me an email explaining the guidelines. Amazon is very biased and does not allow an honest review of products.

Product or Service Mentioned: Amazon Website.

Reason of review: customers are not allowed to give honest negative reviews.

Monetary Loss: $100.

Preferred solution: Allow honest negative reviews!.

Amazon Pros: Speed in delievery.

Amazon Cons: Unethical practices, Customers cannot leave honest negative reviews.

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